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Upon arrival, we were greeted and handed a welcome drink then got the spiel about the time-sharing and would we like to hear more. However, our 'personal concierge" was great and helped us many times, including getting us a wheelchair for our friend and bringing it to her room for her. Then he helped ...
Was a clean hotel and staff was great wish the restaurants stayed open a little longer a lot of younger people there but it was spring break my daughter got married that weekend and the staff took great care to make her day beautiful and I thank them for that
This place had a lot of great options for both families with children and adults only.The grounds are well kept and the landscaping is beautiful. It feels very safe and the staff is very friendly and helpful. The room we had in the adults only section was probably the quietest room we've ever had ...
Nice resort with friendly staff and relaxing. Would recommend maybe playing some music at pool for some type of entertainment.
If you're looking for a quaint resort where everyone smiles, food is good, bartenders are on point, and staff is extremely accommodating... look no further! Be sure to say hi to Felix and Humberto at Nicos! Tell them NY Billy sent you! 6 years in a row at The Reef and we're already booking number ...
Stayed at this hotel for one week in March. Loved the location, staff and food. With other Riu properties nearby, its a great option to go to other properties for drinks and lunch if you so choose as part of the all-inclusive package. The only negative about the property would be the guest rooms ...
I really enjoyed staying here. Playacar has the best beach on the riverera maya. Love the atmosphere with the animals on the property !
We stayed here for 6 Days last week. We had an amazing time. The staff was wonderful and friendly. The food was delicious. We loved the entertainment and the enthusiasm of the entertainment staff. The bartenders were friendly. Silvia was an excellent pool server. She was always moving quickly and ...
Great service, the staff goes above and beyond to accommodate its guest.
We enjoyed the international customer experience as we met people from Europe, South America, Canada. Food and accommodations met our expectations.
We stayed here after reading good reviews. I?d say the overall experience was good. I didn?t mind the 5 min walk to the beautiful beach. One thing that needs improvement is the breakfast options. The lunch and dinner options were very good wouldn?t change a thing. Our room was always super clean ...
For the price this was a great choice! I've stayed at this hotel in the past and the food was better than my most recent stay. Also the staff didn't have the same 'family' vibe. For example many workers were brand new and in training.
We usually do the All-Inclusive resorts, but decided to try a condo out this time. We were impressed with the property and Yvonne who was great at checking us in and informing us about what to do around the area. We definitely felt safe and security was always around entrance for assisting us to ...
The resort is not as nice as the pictures on the website, basically you get what you pay for. We stayed at the Riu Palace before and this did not compare - it didn't even feel like a Riu chain at all. But again, for the price it was ok. Would not stay there again though. If you can afford it, pay ...
Nice cozy hotel right on the beach for reasonable price,. Beach is nice and sandy, rooms has national Sharm, food is acceptable. The only reason to reduce rating - poor entertainment program and difficult to find.
Beautiful grounds and pool. A calm change from town, but if you want to get to town it is about a one mile walk. There is a bus.
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