Get an overview of this hotel3.5-star hotel with free area shuttle and restaurant

Location

Situated in the business district, this hotel is within 1 mi (2 km) of Stoneridge Shopping Center and Dublin Heritage Park & Museums. Dublin Civic Center and Tommy T's Comedy House are also within 3 mi (5 km).

Hotel Features

This hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite.

Room Amenities

All 170 rooms offer free WiFi and free wired Internet, plus room service and LCD TVs with cable channels. Guests will also find coffee makers, free weekday newspapers, and hair dryers.

Sheraton Pleasanton Hotel ratings based on 135 Verified Reviews

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3.7 out of 5
71% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
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Stat

4 out of 5
by from S
Posted Feb 18, 2017
Some parts of the rooms like the bathroom you can see rust and wires. Yikes. Overall nice place
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It's OK

3 out of 5
by from Seattle, WA
Posted Jan 20, 2017
Pros: Close to the mall and freeway
Cons: Pretty much everything
Location: Close to a huge mall, lots of dining options.
Pulling up to the location, I could tell that it was old from the outside. Entering the location confirmed this suspicion. The staff that greeted me when I entered was really nice, but the morning/evening staff could not care less that I was alive (for example I asked for bath towels and got robes delivered instead). Breakfast seemed overpriced so I went elsewhere. I got a room close to the lobby which was nice, and it was pretty quiet. I couldn't even tell there were huge events going on each day I was there. The room, however, needed love. The bathroom door was jerry-rigged with a strange door knob and the shower had negative water pressure. I couldn't even feel the water, which went from ice cold to scalding. On the plus side the room was clean.
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4 out of 5
by
Posted Jan 14, 2017
Microwave and fridge Either one should be expected
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Not a 3 1/2 stars hotel.

2 out of 5
by from California
Posted Jan 5, 2017
The hotels rugs are filthy and the walls could use some cleaning as well. Our room was dingy and I would think there would be a mini fridge in a 3 1/2 star hotel. Tub didn't drain. The heater/air conditioner under the window; leaked at night and drenched our belongings that sat next to it, including the cloth carrying case for our cat. It was 45% degrees out and storming when we left, so I was less than thrilled to have to put my cat in a wet carrying case. When I told the front desk what had happened, they just replied, "sorry bout that, Expedia should have your receipt". The only plus to our experience was that the hotel doesn't charge a fee for pets.
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Great pet friendly hotel.

5 out of 5
by from Rancho Cucamonga, CA
Posted Dec 28, 2016
The staff was very friendly. The rooms were very nice. The hotel was very close to restaurants and shops.
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Great location for shopping

5 out of 5
by from elena
Posted Dec 20, 2016
Good location for Stoneridge mall & premium outlet And very kindly staffs
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Expensive terrible food.

2 out of 5
by from Fresno, CA
Posted Dec 19, 2016
No prices on the menu. $66 for 2 meals with no drinks nor dessert is theft. >40 minutes for room service. No surprise the food was cold, The used trays sat outside our room all night. Never again.
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Nice hotel by the Mall. Very close to everything

5 out of 5
by from S
Posted Nov 29, 2016
Excellent customer service. The staffs were very helpful and friendly.
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Very nice hotel

4 out of 5
by from seattle
Posted Nov 28, 2016
There were a few random weird people staying there that tried talking to us on our last day. They were advertising and soliciting. I think the company was called Landmark. So annoying. Other than that, hotel and staff are wonderful. Very friendly and welcoming staff. Room was clean and well kept.
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Good location.

4 out of 5
by from Sacramento, United States of America
Posted Nov 28, 2016
Good hotel nice rooms and ez access. Wish there was a bar or food available
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Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Sheraton Pleasanton Hotel provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3700 square feet (344 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary. A total renovation of this property was completed in March 2014.

Sheraton Pleasanton Hotel has designated areas for smoking.

  • Free newspapers in lobby 
  • Fitness facilities 
  • Restaurant 
  • Conference space 
  • Meeting rooms 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • Total number of rooms - 170 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Television in common areas 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Elevator/lift 
  • Number of floors - 6 
  • Wedding services 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Pool umbrellas 
  • Free WiFi 
  • Computer station 
  • Luggage storage 
  • Free self parking 
  • Pool sun loungers 
  • Conference space size (meters) - 344 
  • Spa tub 
  • Outdoor pool 
  • Free wired high-speed Internet 
  • Number of meeting rooms - 2 
  • Year Built 1985 
  • Free area shuttle 
  • 24-hour business center 
  • Conference space size (feet) - 3700 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Refrigerator (on request)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Free WiFi 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Room service (limited hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free weekday newspaper 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bathtub only 
  • Cable TV service 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • LCD TV 
  • Refrigerator (on request) 
  • Free wired high-speed Internet 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

This hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Breakfast

Start your morning with a cooked-to-order breakfast, available each day from 6 AM to 10 AM for a surcharge. You can order up room service during limited hours.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

  • Golfing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 2:00 AM

Check-in time starts at 3 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs and cats only
  • 2 per room (up to 110.23 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 10.00 and USD 20.00 for adults, USD 6.00 and USD 12.00 for children (approximately)
  • Refrigerator fee: USD 10.00 per stay
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Pleasanton Sheraton
  • Sheraton Hotel Pleasanton
  • Sheraton Pleasanton
  • Sheraton Pleasanton Hotel

We should mention

A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.