Ratings based on 111 Verified Reviews

3.7 out of 5
88% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from UK

Glossed up from outsiide but rather tired inside

Posted Sep 18, 2017
Cons: Better quality mattress on beds and provide tea and coffee making facilities for the room.
Location: It was the first time in Bulgaria and I stayed the whole time in Plovdiv. The town is excellent for a short break, lots of cultural things to see.
The room was large and overall ok, except for the beds. I like a firm mattress but it was so hard, it felt like the same as sleeping on the floor and it actually hurt your sides.. Air conditioning worked well and the room was very clean. Good supply of clean towels. There was no kettle in the room for making tea or coffee. I actually went out and bought a cheap kettle.The breakfasts were good with a variety of choice of food. Bread disappointing though.
Comment from Hotel Management
Sep 19, 2017 by General Manager , Hotel Management
Dear Valuable Guest, Thank you for your feedback! I am happy to know that you enjoyed your vacation in Plovdiv. I truly sorry that your couldn`t sleep well because of the mattress. We will try to find a solution for this problem. The guest`s satisfaction is very important for us and your comment is very useful!
3 out of 5
by A verified traveler from London

Good location & building - needs to be refurbished

Posted Aug 17, 2017
Large rooms, but all needs refurbishing Hard beds Curtains allow light into the room Good size pool Air-conditioning in every room was not working Food quality is poor but there is a very good restaurant within the hotel, which is not part of the hotel called Victoria
Comment from Hotel Management
Sep 19, 2017 by General Manager , Hotel Management
Dear Valuable Guest, Thank you for your feedback! Your opinion is very important for us and it`s useful to know the facilities, which we have to improve!
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Recommended

Posted Aug 15, 2017
I've always been curious about this hotel and wanted to be a guest one day. So, many years later, there I was at the historic Trimontium Hotel. It was overall a good experience. They have a very decent breakfast, lots of choices from cereal and pastries to cured meats, cheeses, fruits and vegetables and drinks... I noticed that the clean cold beverage cups had some dishwasher water retained in the bottom, and I thought that was unpleasant. The airconditioner in my room was noisy but very efficient during the biggest heatwave of the summer. I actually had to turn it off at night but the room remained quite cool. The tub in the bathroom has a fabric shower curtain but no plastic liner, so the curtain gets completely soaked in water... I thought that was miss... The outside pool looked great but I didn't use it as I had other things to do in town... Thanks for the free fruit basket, by the way. P.S. The wifi connection was just fine, and unlike other reviewers, I had no ussues connecting to the Internet.
Comment from Hotel Management
Sep 5, 2017 by General Manager, Hotel Management
Dear Valuable Guest, Thank you for your feedback! We are trying to improve the facilities and I hope that we will satisfy you in your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Great pool, location and feeling of grandness

Posted Jun 28, 2017
Room could have had more detail to cleanliness ie dust on edges of carpet, not cleaned under furniture . Breakfast was ok but not great. Bar staff were lovely , the rest fine
5 out of 5
by A H

This traveler left a rating score only Posted Apr 27, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel. Close to amenities

Posted Mar 28, 2017
Pros: The Enviroment
Cons: The Menu needs to be changed as there wasn't a lot of variation
I think i was put on the smokers floor as i smelt smoke from cigarette all the time on the floor I am not a smoker, so that was a bit unpleasant
Comment from Hotel Management
Mar 30, 2017 by General Manager, Hotel Management
Dear Valuable Guest, Since the beginning of April we do have a new menu with variety of dishes and we will be glad to welcome you again in our restaurant. We apologize for the inconvenience caused. All the rooms are Nonsmoking, but probably some of the guests don`t mind that. I hope that we will have the pleasure to welcome you again.
2 out of 5
by Adam

Outdated and stale smoke smells

Posted Mar 27, 2017 on Hotels
Stayed in a 'suite' - unfortunately it smelt very much of smoke even though we requested a non-smoking room. For the price, it was not worth it to be honest. You could stay at another hotel for half the price and get a much nicer room, everything felt very dated except the hotel's reception area.
Comment from Hotel Management
Mar 30, 2017 by General Manager, Hotel Management
Dear Valuable Guest, Please, accept my apologize that your staying was not great. All of the rooms and public areas are Nonsmoking, but it`s difficult for us to control this in the private rooms. Thank you for your feedback! General Manager
2 out of 5
by A verified traveler

Amazing location, ok service, AWFUL wifi.

Posted Nov 27, 2016 on Hotels
The potential for an amazing hotel is limitless, it is in the best possible location, however you feel that the staff know this and tend not to offer the same service as other hotels. Additionally, perhaps most importantly as a business user the Wifi was awful, continually dropping out and having to reconnect, I have stayed here a few times in different parts of the hotel and it's always the same. I literally only stay here as a last resort.
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Valuable Guest, Please, accept my apologize that your staying is so disappointing! I truly sorry that we didn`t know for the problem with the Wi-fi and we didn`t take the action. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from APO, United States of America

City center

Posted Nov 20, 2016
Everything was excellent except the bed was too hard.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

In the middle of Plovdiv...

Posted Oct 10, 2016 on CheapTickets
This is a very good hotel that is located ideally in the center of Plovdiv and a block or so from all the shops and restaurants in this beautiful city. It is also a relatively short walk/hike from the Central Bus Station (about a mile) and to most of the major sites in the city, such as the Roman Stadium, the Roman Theater, the Nebet Tepe, and others. The pricing for this hotel is reasonable. Though Ramada Trimontium is not new and the most upscale of hotels (it is an older one), the friendly and helpful staff and the general comfort of the room make up for this. So does the quality of the breakfast, which is included in the price of your stay and is one of the best breakfasts I have ever had anywhere in Europe (they have a variety of very good food and in great quantity, such as scrambled eggs, freshly cooked and delicious bacon, and various cheeses and fruits, among other things). The restaurant also has very inexpensive and good quality dishes available for lunch and dinner. Want to visit Plovdiv (and you should)? Then stay here.