Worst Hotel Stay Ever
Posted Aug 20, 2016
Where to begin...so I booked 3 nights here on Expedia. To start the room wasn't at all how the picture showed, the room I got was extremely outdated, smelly, dirty and just way to small. The first night I asked for a cot for my sister to sleep on and the hotel staff brought in the grossest mattress I've ever seen. It was dirty and had no spring left in it at all. During the evening we had to go to the front desk for some things and the hotel staff was incredibly rude. They made comments about my 16 year old sister that made her feel very sexually targeted. They made fun of Canadians right in front of us and they took smoke breaks every 5 minutes so the entire entrance smelled like smoke. During the first night we couldn't sleep because of a strange buzzing noise so we asked for a different room and the hotel staff was so annoyed at us that he had to go look for a different room. We got a room a few floors up that was better but still didn't have the necessary items that a room needed. The next day we had an ok breakfast and left for the day to do shopping. After coming back to relax for a few hours we left again to go to the water park and got told by staff the hotel was being executed, they wouldn't tell us why which was very sketchy because I'm worried it's due to mold. So we had to post pone our plans to pack our stuff and go to the Ramada, which I completely recommend to anyone. They havr 10000x better staff and the rooms at actually modern and clean.