Ratings based on 194 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Sep 2, 2019
Beautiful property, flowers, trees and whole area is perfect.
Comment from Hotel Management
Sep 3, 2019 by Kevin Smith - General Manager, Hotel Management
Thank you for your kind words - very glad you enjoyed your stay with us.
5 out of 5
by A verified traveler

It was as if we were in a picturesque garden.

Posted Aug 23, 2019 on Hotels
I took a long walk after our delicious (included) breakfast and admired the gorgeous blooms all around. We didn't visit the indoor pool as it was a perfect day for the outdoor pool. The room has a refrigerator and a k-cup coffee pot with pods included. It is located on a golf course.
Comment from Hotel Management
Aug 27, 2019 by Kevin Smith - General Manager, Hotel Management
Mary, Thank you for your review. We receive many compliments on our landscaping and I will pass yours on to our staff. I will share with our kitchen staff that you enjoyed your breakfast as well.
2 out of 5
by A verified traveler

Posted Aug 19, 2019 on Hotels
For the amount of money that we paid, I would have thought the room and food would be better. I would have been better off going to a Holiday Inn for less money and the same quality of service.
Comment from Hotel Management
Oct 7, 2019 by Kevin Smith - General Manager, Hotel Management
I replied to your review on August 20th, requesting you contact me in hopes I could learn more in how you were disappointed. I did not realize that in doing so I violated the writing guidelines of Expedia and my reply was not posted. So - I am sorry you were disappointed during your stay with us.
5 out of 5
by A verified traveler

Posted Aug 15, 2019
Comment from Hotel Management
Aug 19, 2019 by Kevin Smith - General Manager, Hotel Management
Thanks for the 5 stars! I am glad you enjoyed your stay and thank you for letting others know how pleased you were while with us.
5 out of 5
by A verified traveler from Chicago

Posted Aug 4, 2019 on Orbitz
The restaurant on the property has amazing food! The overall experience was enjoyable
Comment from Hotel Management
Aug 6, 2019 by Kevin Smith - General Manager, Hotel Management
I will share your comments with our kitchen staff and thank you on their behalf.
4 out of 5
by A verified traveler from Foet Wayne

Posted Jul 28, 2019
Beautiful hotel and grounds, rooms were very clean. This was a get away for my husband and I. We dined outside, which was fun. Food and service was great. We don't golf, so otherwise not much to do. Would have been nice to have a game room, pool table or some other activity. The outdoor pool looked inviting but a large group of loud men were partying around a picnic table close to the pool, so we didn't care to be close to the commotion. Breakfast was good. Overall it was relaxing on a week day. Not a lot of people.
Comment from Hotel Management
Aug 6, 2019 by Kevin Smith - General Manager, Hotel Management
Thanks for choosing us as your get-away with your husband and it seems you enjoyed yourselves. I apologize for the commotion by the outdoor pool. I hope you visit us again.
5 out of 5
by A verified traveler from Indianapolis

Posted Jul 21, 2019
The Swan Lake Resort was beautiful. The grounds were very well manicured and the landscaping was so pretty. Very quiet and relaxing. The indoor and outdoor pools were very clean, and we enjoyed the hot tubs and saunas. The rooms were spacious and clean. Our room reservations were perfect, and the rooms were ready when we arrived. Front desk staff friendly and helpful. We will definitely stay at Swan Lake Resort the next time we're in the area.
Comment from Hotel Management
Jul 23, 2019 by Kevin Smith - General Manager, Hotel Management
Debbie, Thank you for your kind words - we are very glad you enjoyed your stay with us. Returning is always the best compliment we can receive - we look forward to your next visit. Thanks
4 out of 5
by A verified traveler

Posted Jul 19, 2019
Comment from Hotel Management
Jul 23, 2019 by Kevin Smith - General Manager, Hotel Management
It appears you enjoyed your stay with us - please let us know if we could have done anything to earn that fifth star.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 22, 2019
5 out of 5
by A verified traveler

Posted Jun 21, 2019 on Hotels
Comment from Hotel Management
Jun 25, 2019 by Kevin Smith - General Manager, Hotel Management
Thank you Emily. Very glad you enjoyed your stay with us and hope to host you again.