Ratings based on 195 Verified Reviews
3.3 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from England
Hotel dated and drab for first time stay 2 -7 MarcPosted Mar 9, 2017
I was very disappointed with our dated looking room.Was not to a high standard of cleanliness also smelt musty curtains stained and white nets dirty and drab which was shame as location was beautiful. Apart from pool and beach being near resort there is not enough facilities or entertainment for guests a spar or gym would be better placed here. Staff were found to be very helpful and friendly also had a good verity of food to choose from.Overall had a good stay but would not recommend or return in a hurry.
Relaxing short vacationPosted Feb 20, 2017 on Hotels
Nice place. Friendly staff. Good food. Nice beach.
for Everyoneby A verified traveler
Good location, peaceful atmosphere. Needs betterPosted Dec 17, 2016
Cons: Ground maintenance should be out very early instead of disturbing guests during the day
Had a wonderful time relaxing, food was great. Bit disturbed by the attitude of the bartender (female) she was rather hostile to guests. Groundsmen were cutting grass with a weed wacker around 9.30 when guests were around the pool... this is bad
by A verified traveler from Trinidad
DisappointingPosted Dec 17, 2016
I expected much better of rex resorts. Hotel staff was unprofessional. All inclusive guests were supposed to have a plastic band. We didnt get any. We arrived just after midday but had to pay for lunch. This was not my experience at other all inclusive hotels. Furthermore, front desk said it would cost $150 ttd per person for lunch. Did not say you need to pay here at the front desk. Went to restaurant and then was told you have to go back to front desk to pay. When back at front desk was then told it is $250 ttd per person for lunch. We paid with cash and they refused to give us a receipt. Meal time was served at least 5 to 15 mins late. Dessert was the same each time. Restaurant was run down and presentation of food was awful. There was nothing to eat in between meals. I didnt expect this and I didnt come prepared with any snacks. The hotel itself was at least 20 mins drive from the pretty beaches, pigeon point and store bay. Didnt like the beach at the hotel. The pool was great. I would say that was the only plus of this hotel. There was no kids club, no gym, no spa. I wont be choosing this hotel on my next visit. I also feel sceptical about the other rex resort hotels. I highly doubt I'd be choosing a rex resorts hotel on another island.
for Everyoneby A verified traveler from trinidad
Wonderful hotelPosted Dec 4, 2016
Friendly staff, great food and good place to stay. Management was very nice in that even though you checked out at 12noon you can keep the all inclusive bands on till 3pm. Restaurant employees are always kind and willing to assist.
for Everyoneby A verified traveler from ST AUGUSTINE, Trinidad and Tobago
Posted Nov 12, 2016
Pros: The entertainment, staff (best bar tender) food and the pool
Cons: Parking facilities and the hallway to get to the rooms
Love the service given by all of the staff, they are very friendly and makes your stay worthwhile. The entertainment was excellent 💃💃💃 Linens can be upgraded for more modern day look and comfort. Overall I will not hesitate to book on my next visit to Tobago. Will definitely be revisiting soon.
by A verified traveler from New York City
Dont waste your timePosted Sep 27, 2016
Me and my boyfriend stayed from the 20-26th of September and my inlaws stayed from the 20-22nd long story short we were not impressed. We got there a little before check in and were not allowed to have lunch since check in started at 3. Ive never seen a all inclusive hotel deny its customers food since they start check in at 3. Your usually allowed to leave your bags at the front and walk around the hotel and have something to eat while you wait.. but not at Turtle Beach. We were then told well you can purchase lunch at $250 TT per person ($41 USD), that's ridiculous after spending way over a thousand dollars on the trip already. Food is only served 3x a day (bfast, lunch, dinner) so if your hungry in between you can have "tea and cookies" again RIDICULOUS. Usually in all inclusive they have a place opened almost 24hrs to allow people to have some food in between meals. Beware of the assistant dining room manager who thinks hes a big shot by being rude to his locals. A few members of the dining room staff including him like to pick and choose who can get over there dress policy.. racism isn't nice and they need to address that issue ASAP! Now to find some pros.. having the beach off your room is great! Cheryl the bartender was great. The pool was nice just a little shallow. All in all we would never come back to Turtle Beach Tobago which is a shame. We had our hopes up, his family in Trinidad and my family in NYC all wanted to make a trip but I will advise them otherwise
for Everyoneby A verified traveler from new york
Posted Sep 27, 2016
Checking in was horrible... no welcome drinks .,, we had to wait for room one hour after checked time. No bathe towel in room until the end of the day, hair all over the bathroom plus not the room we reserved
by A verified traveler
Excellent place to unwind.Posted Sep 19, 2016 on Hotels
The room was comfortable and clean, literally on the beach and convenient...I had a great stay, 6th year and counting.
for Everyoneby A verified traveler
close to beach, food was palatablePosted Sep 4, 2016
Cons: Early check in Meals on time. Meals were always 10 - 15 minutes later than stated.
Staff are considerate and friendly. Food was delicious. Loved that the beach was just out the room. Only downfall was the inability to have an early checkin.