Hotel with promise - disappointing receptionist.
Posted Nov 12, 2012
The Hotel was modern and quite clean.
We were unfortunate in that the first room given had a blocked basin, and the door would not lock, they offered a room with a bath but no shower, and then offered a SMOKE-INFESTED room which was less clean, and stated that there were no further rooms available. We had to sleep with the window open to dilute the smoke, it was a bit cold and humid but better than the alternative. The next day I enquired with a different receptionist whether the hotel was full overnight as the large car park was almost empty, she replied it was quite empty - less than twenty rooms occupied out of 105.
After all we were not complaining about the TV or the colour of the walls, but did expect to have functioing bathroom with a shower, a smoke-free sleeping area, and to be able to lock the room door when we sleep or go out to eat.
Had my wife not been very tired the evening before, I would have ventured to another hotel despite the late hour.