Terrace/patio

Reviews of Vienna House Easy by Wyndham Pilsen

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 323 reviews" "
Rating 8 - Good. 129 out of 323 reviews" "
Rating 6 - Okay. 19 out of 323 reviews" "
Rating 4 - Poor. 7 out of 323 reviews" "
Rating 2 - Terrible. 4 out of 323 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for just one night. Conveniently located to places to shop and eat.
Stayed 1 night in Mar 2024

6/10 Okay

Philip

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Štěpán Sova on Nov 30, 2023
Dear Jimmy,thank you for choosing Vienna House Easy by Wyndham Pilsen and for your amazing score! We are happy that you enjoyed your stay and we are looking forward to welcoming you here again very soon!Kind regards,Štěpán Sova,General Manager

10/10 Excellent

William

Stayed 2 nights in Apr 2022

8/10 Good

Julie, Prague

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check-in and check-out. The hotel is at a crossroads, but I couldn't hear any noise (the windows weren't facing the roadway), the park and football stadium are nearby, as well as the train station. The room is normal, clean on the fourth floor, room 428. The bathroom has underfloor heating. I had nightmares the whole night, I guess the room has not good energy). There is a coffee maker in the room. Breakfast was the usual. All in all I was satisfied.
Stayed 1 night in Mar 2022
Response from Štěpán Sova, General Manager on Mar 22, 2022
Dear Mrs. Julie, Thank you for choosing Vienna House Easy Pilsen and for your amazing score! We are happy that you enjoyed your stay and we are looking forward to welcoming you here again very soon! Kind regards,

10/10 Excellent

nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice discovery
Very happy with my stay. Close to the city center, we were glad to discover this beautiful town. The car park was a big plus. Liked the facilities and the room. Clean, comfortable with coffee and tea facilities. I recommend this hotel and will be glad to stay there again.
Stayed 1 night in Aug 2021

6/10 Okay

Jonas

Business traveler
Liked: Staff & service
Business traveller
Generally service was good, hotel needs a renovation though. Lot of wear and tear in common areas and rooms need refurbishment.
Stayed 1 night in Dec 2021
Response from Štěpán Sova, General Manager on Dec 21, 2021
Dear Mr. Jonas, First of all let me thank you for your review. All your remarks will be transmitted to the maintenance team. Best regards,

10/10 Excellent

Takeo

Stayed 1 night in Jul 2021

8/10 Good

April

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Daniela, Bedford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, close to Pilsen brewery. Clean rooms, good choice of breakfast.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station and very excellent breakfast
Stayed 1 night in Nov 2019

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Martyna

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms could use a bit renovation
Hotel lobby and staff are very lovely. Unfortunately, rooms are very outdated and could be a bit cleaner.
Stayed 1 night in Sep 2019

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for the professionalism
Special thanks to Adam who was extremely kind to us when our train got delayed
Stayed 1 night in Jun 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, 100m from the central train station and on the door step and a direct walk over bridge of the Pilsner urquell factory. 5 minute walk to the city center.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, good location and nice staff
Stayed 2 nights in Jun 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent hotel, very close to the central station. Friendly, helpful staff gladly switched our rooms when the TV didn't work. Several English language channels. Nice variety for breakfast, definitely worth the 10 euros. Easy 5-10 minute walk to old town. Would definitely stay here again.
Stayed 2 nights in Jun 2019

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wanted to visit a spa and beer bath on short notice. This hotel provided great quality in a great location with great value. Would visit again.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Great hotel Staff friendly and room comfortable and clean
Stayed 1 night in Feb 2019
Response from Vienna House Easy on Mar 20, 2019
Dear guest, thank you very much for writing your excellent review of our Vienna House Easy Pilsen and for spending your time to share your experience. We are more than pleased that you enjoyed your stay with us and that our services and hotel facilities contributed to your satisfaction. We look forward to your next visit! Kind regards, Stepan Sova, General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Vienna House Easy on Jan 7, 2019
Dear guest, Thank you very much for spending your precious time to share your experience about your stay at Vienna House Easy Pilsen. We are pleased that you enjoyed your stay and our services contributed to your entire satisfaction. We look forward to welcoming you back soon. Kind regards, Stepan Sova, General Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bar. Comfy beds. Great breakfast.
Great bar. Comfy beds. Great breakfast.
Stayed 2 nights in Nov 2018
Response from Vienna House Easy on Nov 20, 2018
Dear Matthew, thank you for choosing Vienna House Easy for your stay in Pilsen and for taking your time to share your great review about your recent stay. We look forward to welcoming you back soon! Kind regards, Stepan Sova, General Manager

10/10 Excellent

Diane, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second stay at this establishment. Both times we were pleased with the room and its location to the main square and brewery. The breakfast was good, and with the influx of Asian visitors, they have added items to cater to the new visitors.
Stayed 3 nights in Sep 2018
Response from Vienna House Easy on Oct 5, 2018
Dear Diane, Thank you so much for spending your time with giving us such a nice review of our Vienna House Easy Pilsen. We are pleased to know that you enjoyed your stay and everything was to your entire satisfaction. Thank you for being our guest and we look forward to welcoming you back soon! Kind regards, Stepan Sova, General Manager

10/10 Excellent

Randon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Vienna House Easy on Sep 6, 2018
Dear guest Randon, let me thank you for your excellent rating and for staying with us at Vienna House Easy Pilsen. We hope that we will have an opportunity to welcoming you back soon. Kind regards, Stepan Sova, General Manager

10/10 Excellent

Katelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Hotels.com
We were very thankful to use our free night here for an overnight stay in Pilsen. We wanted to tour the Pilsner Urquell factory, have dinner and stay the night. While checking in we asked where the brewery was and the girl pointed directly out the lobby windows at the front gate. It was directly across the street. Amazing location and very close to walking to the main square for food and checking out the Cathedral. Beds were so comfortable! The breakfast was also fantastic. Lots of choices. Completely satisfied. Oh! AND at the elevators they had a selection of plants to take to your room to keep you company. I have travelled alot and I have never seen such a great idea. We took Jana upstairs and let her watch tv with us.
Stayed 1 night in May 2018
Response from Vienna House Easy Pilsen on Jun 5, 2018
Dear Katelynn, first of all thank you for choosing Vienna House Easy Pilsen. We are more than pleased that you enjoyed a pleasant and memorable stay with us. It is a pleasure to read that our hotel services contributed to your entire satisfaction. Thank you once again for your kind and positive words which are the greatest reward for the effort of the whole team. Thank you for being our guest and we look forward to welcoming you back soon! Kind regards, Stepan Sova, General Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from angelo Hotel Pilsen on Jan 2, 2018
Dear Christopher, thank you very much for writing your review of Vienna House Easy Angelo Pilsen and for spending your time to share your experience. We look forward to welcoming you back soon! Kind regards, Marek Chmatal General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Response from angelo Hotel Pilsen on Oct 31, 2017
Dear David, let me thank you for your recent stay at Vienna House Easy Angelo Pilsen and your excellent rating. Thank you for being our guest. We look forward to welcoming you back soon. Kind regards, Marek Chmatal General Manager

10/10 Excellent

Mary, Kaiserslautern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and wonderful staff
We have stayed before, and were very glad to be able to stay again, especially as it was an emergency. The hotel we were booked into was near Slany and had no stairs. As I had just had last minute knee surgery, I could not climb stairs. Vienna House Pilsen was our first choice for comfort and convenience, as well as having an elevator.
Stayed 2 nights in Sep 2017
Response from Vienna House Easy Angelo Pilsen on Sep 14, 2017
Dear Mary, let me take this opportunity to thank you for staying at Vienna House Easy Angelo Pilsen. We are more than pleased that you have enjoyed a nice and comfortable stay. It will be always our great pleasure to welcome you back. Kind regards from Pilsen, Marek Chmatal General Manager

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - great location
Vienna House in Pilsen is a very nice hotel with great service. I enjoyed the stay very much
Stayed 1 night in Jun 2017
Response from angelo Hotel Pilsen on Jul 12, 2017
Dear Lucia, thank you very much for choosing Vienna House Easy Angelo Pilsen and we are more than pleased that you enjoyed your stay with us! It will be our pleasure to welcoming you back soon! Kind regards, Marek Chmatal General Manager

4/10 Poor

Hing Lam

Liked: Cleanliness, staff & service
Disliked: Room comfort
Air conditioinng needs help, big one.
The air conditioning in the room was not acceptable. It wasn't cool air coming out even I turned to the setting to the coolest. I tried ipen the window but it was raining outside. The electricity went out in the middle of the night (I knew it because i couldn't sleep) after a big lightning so it's getting worse. The electricity was back in 10-20 minutes. Other then these, everthing's fine with this hotel, location is great. Staffs are very helpful.
Stayed 1 night in Jun 2017
Response from angelo Hotel Pilsen on Jul 12, 2017
Dear Hing Lam, thank you very much for choosing Vienna House Easy Angelo Pilsen and your valuable comments which we take in consideration and our technicians will check the air conditioning in your room. Please accept my sincere apology for this inconvenience. On the other hand we believe that you will keep a nice memory of our hotel. Thank you for being our guest and we look forward to welcoming you back soon! Kind regards, Marek Chmatal General Manager

8/10 Good

Steve, Prague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for attending the Freedom Festival
The hotel is modern and located just outside of the city center, separated only by a busy road to the historical part of the city. By car, gaining access can be a bit tricky and parking was not clearly signposted but since we were there on a weekend (and I assume that the hotel usually caters to a business crowd from Mo-Fr), it wasn't too big of an issue for us. The rooms were modern, clean and comfortable. The breakfast room was large and comfortable with a pretty good offering of food. Overall, I would definitely recommend this place to others visiting Plzen and wouldn't hesitate to stay here again in the future.
Stayed 1 night in May 2017
Response from angelo on Jun 14, 2017
Dear Steve, first of all thank you for choosing angelo by Vienna House Pilsen and for giving us your review. We are pleased that you enjoyed your stay with us. Thank you also for your comment regarding access to the hotel. Due to the fact that our hotel has a unique location, the main entrance is situated on one of the side streets. Please accept my sincere apology for this inconvenience that might disturb you while your stay. We still believe that you will keep a pleasant memory of our hotel and we hope that we will have an opportunity to welcome you back. Thank you for staying with us! Kind regards, Marek Chmatal General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended Hotel.
Excellent hotel, had a splendid stay and highly recommended, very nice breakfast on offer and very near to the main railway sation.
Response from angelo Hotel Pilsen on Apr 7, 2017
Dear David, thank you very much for writing your excellent review of our hotel and for spending your time to share your experience. We are more than pleased that you enjoyed your stay with us and that our services and hotel facilities contributed to your entire satisfaction. We look forward to your next stay! Kind regards, Marek Chmatal General Manager

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding services and facilities.
Great Hotel. Situation across the street from the Pilsner brewery and 2 blocks from the city center and within a 3 minute walk to the soccer stadium, this is the place to stay in Plzen. A gym and sauna with massage services are available for a minimum charge. We will definitely return.
Response from General Manager on Dec 7, 2016
Good morning from angelo by Vienna House Pilsen, thank you very much for your recent stay and for your great comments. It was our pleasure to welcome you in Pilsen and we are more than pleased to read your remarks. We look forward to your next stay! Kind regards, Marek Chmatal General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

James, Garmisch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, convenient.
Clean, convenient and comfortable. Would most definitely stay here again.
Response from General Manager on Sep 15, 2016
Good morning from angelo by Vienna House Pilsen, I would like to thank you for sharing your feedback about your recent stay. We are pleased to know that you enjoyed your stay and that you will return to our hotel next time you visit Pilsen. We are looking forward to welcome you back soon! Kind regards from Pilsen, Marek Chmatal General Manager

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine Choice
excellent hotel. Free parking, big room, very clean, wifi fine. People at front desk very friendly & helpful. 10-15 minute walk to old city. Very close to PU brewery.
Dear Charles, thank you very much for writing your review of angelo by Vienna House Pilsen. Your kind and positive feedback is the greatest reward for us. So thank you for staying with us! Kind regards, Marek Chmatal General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is 7 years old and was ok. But ceipher locks are continual problem and the door from rear parking lot would NOT open for my key card. When a staff member came to assist me ... the door would NOT open for her! We both had to walk around the front of hotel to get inside.
Response from angelo Hotel Pilsen on Jun 15, 2016
Dear guest, Thank you very much for your review of angelo by Vienna House Pilsen. We are sorry for the inconvenience regarding the key entry. Accept my apologies. The problem has already been fixed. Let me thank you once again for choosing angelo by Vienna House for your stay in Pilsen! Kind regards, Marek Chmatal General Manager

10/10 Excellent

Mike , Bristol, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel in Plzen
An excellent hotel. The staff were very welcoming and friendly throughout. We eat in the hotel restaurant the service and were food very good. Hotel organised a taxi for 7.30am, it was ready and waiting.
Response from angelo by Vienna House on May 23, 2016
Dear Mike, thank you for staying at angelo by Vienna House Pilsen! We truly appreciate your positive feedback. It is our pleasure to read that our hotel services met your expectations. It will be my pleasure to share your comments with the team. We are looking forward to your next visit and to welcome you back! Marek Chmatal General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Robert, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still My Favorite Hotel in Plzen
I visit Plzen a couple times every year and have stayed at the Angle Plzen every time. It is my "home" in Plzen, and I can't imagine staying anywhere else.
Response from angelo Hotel Pilsen on Oct 19, 2015
Dear Robert, let me thank you for your great review! We really do appreciate this very much as it is our main intention to make your stay as comfortable as possible whilst away from home. We are looking forward to welcome you back at your "second home". Sincerely, Marek Chmatal General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very smart new hotel
Spotless hotel in a great location, ideally placed for the station, city centre and brewery. Staff were very pleasant and service was good both at the bar and for breakfast. The only downside was that the air conditioning wasn't particularly efficient and the windows didn't open, meaning that the room was stiflingly hot overnight.
Response from angelo Hotel Pilsen on Sep 23, 2015
Dear guest, thank you very much for your recent stay at the angelo Hotel Pilsen and for sharing your experience with others. Thank you for being our guest! Kind regards from Pilsen Marek Chmatal General Manager

8/10 Good

John, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for Pilsner brewery.
Best location to the Pilsner brewery. Right across the street. Very friendly and helpful staff. Did not like how you had to login to wifi from webpage. iPad and android tablet got on ok, could not get my macbook to connect. But I did not call for help to get it connected since I was only staying for 1 night.
Response from angelo Hotel Pilsen on Aug 18, 2015
Dear John, first of all thank you very much for choosing the angelo Hotel for your stay in Pilsen. We truly appreciate your feedback, thank you for being our guest! Sincerely, Marek Chmatal General Manager

10/10 Excellent

Simon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Excellent staff. great hotel
Response from angelo Hotel Pilsen on Jul 7, 2015
Dear Simon, thank you for choosing the angelo Hotel Pilsen. Thank you for your great comment and for sharing your experience with others. It will be our pleasure to welcome you back! Kind regards, Marek Chmatal General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in just the right place
Perfect for pilsner urquell brewery amd town centre
Response from angelo Hotel Pilsen on Jul 7, 2015
Dear guest, thank you very much for your recent stay at the angelo Hotel Pilsen. Thank you for your nice review about the hotel location. Kind regards from sunny Pilsen, Marek Chmatal General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Plsen stay
The stay was very good experience. I would recommend it to a friend.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Plzen Hotel
This hotel was kind of tricky to find but well worth it. It's easy walk to the old square and church and Gen. Patton Museum ( very interesting). Lots of restaurants nearby, especially the one across the walkway in the Old Brewery (Pilsner Urquell). The breakfast buffet was the best we've ever seen or had. And the staff was the most accommodating ever. We had a problem with our rent a car and Martina spent almost 2 hours trying to help me work it out. She even stayed past her quitting time. The room was very,very nice large &comfortable Parkingright out back for only 4CZK per day.
Response from angelo Hotel Pilsen on Jun 8, 2015
Dear guest, thank you very much for your great review of the angelo Hotel Pilsen. We do appreciate your comments and are very happy to exceed your expectations regarding customer service and location. I am very sorry for the inconvenience regarding how to find the way to the hotel. We are looking forward to your next visit to Pilsen to welcome you back! Sincerely, Marek Chmatal General Manager