Ratings based on 346 Verified Reviews

3.8 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Virginia

Smelled like cigarette smoke

Posted Aug 20, 2017
Pros: Seemed comfortable
Cons: Cleanliness
The room smelled like cigarette smoke but overall everything else was fine.
Comment from Hotel Management
Aug 26, 2017 by Lis - Director of Sales, Hotel Management
I am sorry that we did not meet your expectations and that your room smelled like cigarette smoke. If you let us know we would try to help you find another room if one is available. We are glad that you did enjoy the rest of your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
We stayed 1 night on the way to Salk late city and the hotel was exactly what we needed.
Comment from Hotel Management
Aug 24, 2017 by Lis - Director of Sales, Hotel Management
We are glad that you enjoyed your stay during your travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nampa, ID

Comfortable and reasonable cost

Posted Aug 19, 2017
Appreciated the cleanliness,quiet, comfort and location.
Comment from Hotel Management
Aug 24, 2017 by Lis - Director of Sales, Hotel Management
Thank you for letting us know about your stay. We hare glad that you found it to be comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Posted Aug 8, 2017
Hotel appeared outdated on the outside but the rooms were nice and updated. The breakfast was great.
Comment from Hotel Management
Aug 14, 2017 by Lis - Director of Sales, Hotel Management
Thank you for taking the time to write a review about your stay. We hope that you will visit us again the next time you are in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

good hotel. not the newest, but its maintained.

Posted Aug 6, 2017
stayed at location to explore Yellowstone NP. was a longer drive than expected and a lot of work on highways. feels like a very active area in the winter. staff is very nice and accommodating.
Comment from Hotel Management
Aug 24, 2017 by Lis - Director of Sales, Hotel Management
Thank you for taking the time to write a review about your stay. We are glad that you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Visiting grandchildren

Posted Aug 2, 2017
Pros: Location
Cons: NA
Location: We toured the university where grandson attends and were a few hours from Yellowstone and Jackson
Room was very small but clean and the breakfast was good. Had a coffee pot. We only needed a place to sleep and were vacationing to see Yellowstone with grandchildren that live in Pocatello.
Comment from Hotel Management
Sep 7, 2017 by Lis - Director of Sales, Hotel Management
Thank you for taking the time to write a review and rate your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
Pros: Close to the interstate. A good restaurant that we could walk to.
Cons: Breakfast was minimal.
Felt a bit unsafe ! Warning not to leave valuables unattended in room. We experienced seeing a driver playing rap music and perusing the parking lot at 7 am.
Comment from Hotel Management
Jul 27, 2017 by Pocatello Inn Management, Hotel Management
Thank you for your feedback. We are a safe property, and I am confident in saying that. I apologize that you did not feel safe. If that is ever the case please find a staff member and we will work with you to make sure you feel comfortable while staying with us.
1 out of 5
by A verified traveler from Idaho

JUST SAY NO!!!

Posted Jul 12, 2017
Pros: LEAVING
Cons: Pull the pin
Room was filthy, air conditioner sounded like it had a train in it, one of the pillows had what appeared to have chocolate on it in the shape of small fingers and hands like a kid had wiped his hands on it. And, even better, when I pointed out the pillow to the staff just give them a heads up, they turn around and charge me an extra $30 and accused me of stealing the pillow.
Comment from Hotel Management
Jul 14, 2017 by Pocatello Inn Management, Hotel Management
We apologize for your inconvenience. Any missing items from a room are charged to guests' as we do inventory in each room prior to check in, and then again at check out for every guest room. Again we are very sorry for any inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rupert, Id

Love the Pillows!!

Posted Jul 11, 2017
We had a Baseball tournament in Blackfoot. And we traveles back and fourth to blackfoot to stay in the hotel. The kids loved the 24 hr pool. When they got done with baseball really late and tgen dinner, they had a chance to get in the pool! My hubby and i had a great tike in the lounge. We really had a good mommy and daddy time! Melissa was great!
Comment from Hotel Management
Jul 12, 2017 by Pocatello Inn Management, Hotel Management
Thank you very much for your excellent review of our property. I am so happy to know your whole family was able to enjoy themselves during your stay. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Nice hotel just off I-15

Posted Jul 9, 2017
Pros: Convenience to I-15
Cons: Food
Location: Very good with gasoline stations and places to eat nearby
Good location while traveling. Rooms are fine. Applebee's close by or use the hotel's Lava Lounge. Most food items are cooked in a fat fryer so beware. The drinks and beer selection are very good.
Comment from Hotel Management
Jul 10, 2017 by Pocatello Inn Management, Hotel Management
Thank you for your feedback.