I wasn't too pleased with my welcoming. I'm not talking about the staff they were very nice and helpful what I'm referring to is my entrance to the room. As I approach my room I see two huge laundry/garbage clear bags right in front of my room along with a dirty plate and fork on the side of my door. As if the cleaner/maid just finished cleaning it and forgot to grab these items. I thought it wasn't a very nice sight to walk up to. Once I got inside I noticed how the room was on a slope. I'm not exaggerating I was having panic attacks thinking the room was just going to cave in and collapse. The beds were tiny and the most uncomfortable beds I have ever slept in a while. I was also disappointed to learn that they didn't have or offer child care/activities for a fee which was clearly stated on the amenities. The pool was ok, the area and pool could use a little TLC. For the week that I went I thought we got a great deal. The hotel is a bit outdated but the staff is very welcoming and helpful. Best part about the hotel is its location it's very close to everything.
Comment from Hotel Management
Mar 8, 2017 by Getaway Team , Hotel Management
Thank you for your review! We are disappointed to learn about your welcoming to your room as this is not a typical experience at our resort. This review will be shared with our Housekeeping Team to ensure better future guest experiences, There are many great activities on property for families, we hope you were able to experience these during your stay. We hope you will visit again soon!