Old school but not necessarily in a good way
Posted Aug 14, 2016
No reason an old hotel cant add modern amenities but keep its charm. This one is 1960s forever but not retro charming. Maybe the million loud kids running around (we'd all left ours home) had a better impression...
Also-95 degrees-AC wasn't working-called desk @1030pm. "He'll be right up..." No show. Called again 1130pm. Guy#1 came, fitzed around then said leave it for an hr. Hr later it was even warmer. Guy #2 came-brought a wrench, which did no good, and a fan. Really? To blow hot air. Great. Left work order that said "deliver box fan-" obviously, a plan to help us out wasn't in place. Desk clerk said open a window-we were thrilled with that brilliant input, and to find no outlets anywhere near a window (BC, as I said, 1960's) to place a fan to blow "cool" air from outside (then probably dipped way down to 85). Finally @ 1am we called again-offered us a new room. Really? Now?
Took off resort fee of a whopping $21&said free b'fast (but we had plans out of hotel). Desk clerk next day was obliging -took 44% off room.
Just "eh" total experience. It wasn't quaint-it was a Best Western in rouge and heels. Won't go back.
Comment from Hotel Management
Aug 19, 2016 by Getaway Manager, Hotel Management
We are sorry to hear you were dissatisfied with your stay at Pocono Manor. We are always working to improve the guest experience and your feedback helps. We have recently undergone new management and are working to make improvements at the resort.