Old, outdated,unclean with no hot water
Posted Oct 12, 2016 on Hotels
The pics online were deceiving compared to the actual room. It was very old, dusty, dirty, uncomfortable and an inconvenience. We arrived later at night and immediately had a problem with adding a card to the room even though it was already paid for in full. We then had a problem getting into the room ( the card entry was broken so we needed to go back to the office and get an actual key, hopefully not a master key to all of the rooms since the employee made it clear several times to return the key before leaving.) The room itself was big, high ceilings, separate areas but a very small bathroom. The bed was very uncomfortable and smelled bad. The room was large but again very old and dated, dusty, trash behind end tables, creepy little "closets", and very poor lighting. The bathroom was the worst. Immediately just in order to wash my face the sink had clogged and wouldn't drain due to globs of filth and what looked like blonde hair. So it filled up very fast and barely drained. The shower had old, rusty, parts, dirty jets, drains and looked unhygienic. Finally the shower, no hot water. It was lukewarm at best and didn't last. My boyfriend could barely take his usual 5min shower and I unfortunately could not shower our entire stay which was 5 days. We complained about the lack of hot water and were told "each room only has so many gallons". Which made no sense bc they have jacuzzi suites there and each room is supposed to fit at least 4 people. I guess with icy showers.