Ratings based on 522 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall nice hotel

Posted May 24, 2017
Everything was great but if you want a soft bed, you won't get it there unfortunately. Beds are very firm which really hurt our backs. Otherwise it's very nice. Breakfast is wonderful.
Comment from Hotel Management
May 26, 2017 by Maurice J., Hotel Management
Thank you so much for taking the time out to write us a review. We are very thankful for your review. We take pride in feedback. We strive to render the best experience for our guest on a daily basis. A big thank you from my staff to you. Thank you. Maurice J. Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamden,Ct.

Posted May 20, 2017
Very clean and bed was so comfortable.Over all a great place to stay.
Comment from Hotel Management
May 26, 2017 by Maurice J., Hotel Management
Thank you so much for taking the time out to write us a review. We are very thankful for your review. We take pride in feedback. We strive to render the best experience for our guest on a daily basis. A big thank you from my staff to you. Thank you. Maurice J. Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando Fl

Execelent location

Posted Apr 3, 2017
We wish there was time to spend a couple of days. The room was very confortable. We enjoy the breakfast.
Comment from Hotel Management
Apr 4, 2017 by Mister J., Hotel Management
Thank you so much for staying with us and writing us a review. We love your feedback and we hope to have you return to have an even greater stay next time. Thank you so much for your time. Maurice J. Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 18, 2017
I've stayed here many times. This trip I was disappointed. A dirty towel hung on the back of the door and I paid for a king and got two full size beds. Too exhausted to go to complain. Next time I will!
Comment from Hotel Management
Mar 31, 2017 by Maurice J. , Hotel Management
Thank you for taking the time out to respond. On behalf of my hotel I apologize for the circumstance. Please feel free to contact me personally for more details to this situation. Thank you again. Maurice J. Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 25, 2017
Great location, has indoor pool, friendly staffs. We got a room next to the game room, we can feel the shaking of the game machines in our room; AC made a lot of noise, felt like sleeping on the air plane.
Comment from Hotel Management
Mar 13, 2017 by Mister J., Hotel Management
Thank you so much for your review. We are very sorry about the A/C. We will look into the matter to ensure that it doesn't happen again. Thank you for your time. Maurice J. Guest Service Manager
4 out of 5
by Maria

Peaceful !

Posted Feb 24, 2017 on Hotels
Loved it cause it was clean and peaceful..And the Maid we had was so nice and friendly,she was from Italy.. lovely girl!
Comment from Hotel Management
Mar 31, 2017
Thank you for your valuable comments regarding your recent stay with us. We always attempt to meet and exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and improve in those areas. I will be sure to let Monica, the housekeeping staff. know about your kind comment. Sincerely, Kaylee S. General Manager
4 out of 5
by Erin

Good launch spot into the poconos ski area

Posted Feb 24, 2017 on Hotels
Great stay to start a ski weekend at camelback, whose resort is so expensive we could only do one night there. Holiday Inn was reasonably priced, well located, and comfortable. The room was a really nice size & well laid out for our family of 5. The walls were thin, so bring ear plugs & hope for considerate neighbors. Staff worked hard in morning to keep breakfast stocked and clean. Pancakes were rubbery, but whole wheat choices were nice & for indulging, the flavored coffee creamers & warm cinnamon rolls were great!! Our family would stay here again next time we are in the area.
Comment from Hotel Management
Mar 31, 2017
Thank you for your valuable comments regarding your recent stay with us. We always attempt to meet and exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and improve in those areas. So we would like to thank you choosing our hotel and we hope to see you again in the future. Sincerely, Kaylee S. General Manager
4 out of 5
by A verified traveler

Posted Feb 22, 2017 on Hotels
The hotel was clean, the breakfast was good. My kids enjoyed swimming in the pool. The only thing I have to comment on was that there was a problem during the check in ; my niece and I and our families were supposed to have 2 adjacent rooms as we requested but instead we were placed on two different floors. The staff tried to fix the problem and gave us another room next to my niece's room, however, when we went inside the room, somebody else was already occupying that room! So we still ended up on two different floors as they originally gave us. Other than that, our stay there was good.
Comment from Hotel Management
Mar 31, 2017
Thank you for your valuable comments regarding your recent stay with us. We always attempt to meet and exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and improve in those areas. I apologize that we did not have 2 adjacent rooms available for you on our busy day. Sincerely, Kaylee S. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from V

Would stay again

Posted Feb 20, 2017
Very nice hotel, great for the price rooms very spacious and comfortable Beds are very comfortable.
Comment from Hotel Management
Feb 21, 2017 by Maur, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Maurice J. Guest Service Manager
5 out of 5
by Chris

EXCELLENT HOTEL

Posted Feb 12, 2017 on Hotels
Hotel is very close to CamelBack The complimentary breakfast in the morning was awesome!
Comment from Hotel Management
Mar 31, 2017
Thank you for your valuable comments regarding your recent stay with us. We always attempt to meet and exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and improve in those areas. So we would like to thank you choosing our hotel and we hope to see you again in the future. Sincerely, Kaylee S. General Manager