Posted Jan 10, 2017
When we arrived at the hotel we were told to go reserve our seats for the new years event. When we went to reserve our seat we had great seating options available so we were happy. Tell me how we (my girlfriend and I) were forced to have 2 other people seated with us at our table. The hotel never told us this would happen. When we looked around, we saw it being done to everyone and they looked just as surprise as we did. One couple even got up and left. This was not cool, they could have warned everyone. You're thinking romantic bonding with your significant other only to be sharing the table with 2 other strangers. And to make it worse the spacing was horrible. You couldn't even push your seat out enough to be comfortable or you would end up backing into the person seated behind you.
It also had nothing but older couples. I only seen maybe 3 couples that appeared to be in their mid 20s to mid 30s. Everyone else definitely appeared to be between 45 and 75.
The room made the website's room pics look like the New Yorker Hotel rooms. Everything in the room is outdated. The rug was dirty, the tv was old as ever (not even flat screen), and the heart shape tub was pretty lame. The motors for the tub were out so we basically just sat there. One of the motors were loud as ever. Then eventually just blew out. The toilet did not work and when I lifted up back to look inside the tank, it appeared to be a known issue. There was a rag on the pump inside the tank
Comment from Hotel Management
Jan 16, 2017 by Manager, Hotel Management
Thank you for your feedback. We're sorry to read you stay was not enjoyable. We'll share your feedback with the Resort Manager to consider how to improve upon these issues to improve the quality of stays for future guests.