Location was the only good point of this stay
Posted Nov 30, 2016
Upon check in, found our room #105 had urine & toilet paper in toilet, hair and dirt all over toilet seat lid. There was used soap on the sink. Towels were small, scratchy, so thin you could almost see through them. Requested new room. Given key to room #129 - opened door to find lights on and sound of loud snoring. Someone was sleeping on the bed. Back to front desk. Reassigned to a third room, #140, which had actual usable towels, clean toilet, and no one occupying it. This room did front on to the interior pool so we had to listen to noise from kids using the pool early in the morning, which wasn't great, but was better than a dirty toilet. The front desk staff did their best to help us out with the room switches but clearly had no idea who was in room #129. We have stayed in this hotel before and there seems to be a huge variation in cleaning/quality of rooms from one side of the hotel to the other. Stay away from any rooms accessed through the A or B doors, is my advice.