In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews of Super 8 by Wyndham Stroudsburg

2.5 out of 5
Super 8 by Wyndham Stroudsburg
340 Greentree Dr, East Stroudsburg, PA

Reviews

8.0

Very Good

Rating 10 - Excellent. 337 out of 1007 reviews" "
Rating 8 - Good. 408 out of 1007 reviews" "
Rating 6 - Okay. 155 out of 1007 reviews" "
Rating 4 - Poor. 72 out of 1007 reviews" "
Rating 2 - Terrible. 35 out of 1007 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Rachel, Bel Air

Traveled with family
Liked: Staff & service
The staff were lovely. However, the floors in the room and hallways are not at all flat, very dippy and uneven. Would not recommend for anyone with balance issues. Beds were a thin spring mattress on a hard platform, and were very uncomfortable. But it was very convenient for where we were going.
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on Mar 25, 2024
Hello Rachel. Thank you for taking the time to let us know about your stay. The beds are a special design by Wyndham for a great night's sleep. I will bring your concerns to them. yes, you are correct we are trying to correct the floor issue. Hopefully they will be corrected for your next stay. Kind regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would stay again
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on Mar 25, 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

6/10 Okay

Antoinette

Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on Mar 25, 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

10/10 Excellent

Moin

Traveled with partner
Liked: Cleanliness, staff & service
Great location, great staff. Rooms are good for a night or two. Showers tend to clog.
Stayed 2 nights in Mar 2024
Response from Lynne, Front desk manager on Mar 11, 2024
Hello Moin, Thank you for your wonderful review. I apologize about the shower, Thank you for bringing it to my attention, We will have our maintenance department take care of it immediately. Regards,

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Not bad for a 2 star hotel. Be careful coming in at night - a left turn on GreenTree drive is hard to find. Road construction and bad lighting don’t help. It is just past a highway entrance ramp. If you miss it, you will enter a dark cemetery looking for a place to turn around.
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on Mar 10, 2024
Hello Robert, Thank you for your comments regarding the road construction. I think that your view on the traffic patterns will help others. Please remember that your opinion matters. We hope you decide to visit with us in the future. Kind regards,

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our family for a one-night stay. Great location, right off highway. Easy drive to Shawnee Mountain. All the staff were super friendly.
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on Mar 11, 2024
Hello Jeanne, Thank you for noticing all the great things at our Super 8 by Wyndham Stroudsburg. We are so glad that it worked out so well for your family. I will share your comments with our staff to let them know you appreciated their efforts. Kind regards,

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Bonnie Gaughan, General Manager on Feb 26, 2024
Thank you for your review of Super 8 by Wyndham Stroudsburg! We are glad you chose to stay with us and we hope to see you again soon!

6/10 Okay

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk attendant is really really good
Stayed 1 night in Feb 2024
Response from Bonnie Gaughan, General Manager on Feb 25, 2024
Don, thank you for taking the time to review Super 8 by Wyndham Stroudsburg. Thank you for your kind comment regarding our breakfast lady, Eleanor. I'm sure she will be happy to hear that you mentioned her.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Bonnie Gaughan, General Manager on Feb 25, 2024
Thank you for your review of Super 8 by Wyndham, Carlos. We hope to see you again in the future!

2/10 Terrible

Jose

Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on Mar 25, 2024
Hello Jose, I apologize, we strive for the best stay for all our valued guests. Please feel free to reach our to discuss this further. Thank you,

10/10 Excellent

Margie Rae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great stay and friendly staff Alecia was so nice and greeted us warmly.
Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on Feb 12, 2024
Hello Margie Rae, We are so glad that you enjoyed your stay at Super 8 by Wyndham Stroudsburg. Thank you for sharing your thoughts. Your opinion matters. We look forward to your next visit. Kind regards,

6/10 Okay

Miguel

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on Feb 10, 2024
Thank you Miguel, your opinion matters, we hope you stay with us in the future & that your stay equals a 5 next time, Please let us know what would have made your stay better? Kind regards

10/10 Excellent

Angy

Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on Mar 25, 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

6/10 Okay

Jeffrey

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on Feb 5, 2024
Thank you for staying with us

6/10 Okay

johnaira dilone

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff were very nice. The room had a nice clean smell to it, beds were clean and comfortable. The carpet in the room looked a bit worn down. The bathroom needs a little care. Overall not a bad spot for a night’s stay.
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on Jan 28, 2024
Hello Johnaira Dilone, thank you for taking the time to let us & others know about your stay with us. Your opinion matters, We appreciate your suggestions & hopefully the new vinyl floors will be in for your next stay. Kind regards,

10/10 Excellent

Nicholas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was kind and the room was clean and enjoyable
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on Jan 22, 2024
Thank you Nicolas, We are so glad you enjoyed your stay. I will pass on your wonderful comments to our Super 8 family of workers. We hope you decide to visit in the future. Kind regards,

10/10 Excellent

Kathy

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with double beds
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on Jan 21, 2024
Hello Kathy, we are so pleased that you enjoyed your stay & that it met your needs. We hope you decide to visit us in the future. Kind regards,

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on Jan 22, 2024
We are so glad you enjoyed your stay. I will pass on your wonderful comments to our Super 8 family of workers. We hope you decide to visit in the future. Kind regards,

10/10 Excellent

MELISSA D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 1 night passing through PA. Alicia at the front desk is so helpful and accommodating. Place was very quiet and the construction around it makes it a little confusing to find but otherwise we had no issues and would recommend.
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on Jan 20, 2024
Hello Melissa D, We are so pleased that you enjoyed your stay with us. I will let Alicia know that you appreciated her efforts. She will also now be the winner of our 3 month contest for best customer service and will get a homemade pie or a cake of her choice. You were the tie breaker review between Alicia and another valued co-worker. Your opinion matters. Kind regards,

10/10 Excellent

Jessica

Traveled with family
Front desk was very helpful. I added a night to our stay and the woman was great about that!
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on Jan 20, 2024
Hello Jessica, we are so glad that we were able to add an additional night to your stay and that our front desk family of workers were so helpful. We look forward to your next visit. Kind regards,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. Road construction around hotel but it was quiet. Last minute grab after our Airbnb was overbooked
Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on Jan 7, 2024
Hello Karen, we are so glad that we were able to help you in your time of need. We hope you book us instead of an Airbnb in the future.. Kind regards,

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bonnie Gaughan, General Manager on Dec 29, 2023
Happy New Year Maureen! Thank you for your review of Super 8 by Wyndham Stroudsburg. We are glad you chose to stay with us and hope we will see you again in the future!

8/10 Good

Meixu

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Lynne, Front desk manager on Feb 5, 2024
Thank you for staying with us

8/10 Good

h. jesse

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on Dec 21, 2023
Hello H. Jesse Thank you for taking the time to let us know about your wonderful stay. We hope to see you in the future, Kind regards,

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on Dec 17, 2023
Hello Melissa, thank you for taking the time to let us & others know about your wonderful stay. I will share this with our Super 8 by Wyndham to let them know that you appreciated their efforts. We look forward to your next stay. Sincerely,

10/10 Excellent

Terrell

Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on Dec 16, 2023
Hello Terrell, Thank you for taking the time to let us & others know about your wonderful stay. I will share this with our Super 8 family to let them know that you appreciated their efforts. We hope you decide to stay with us in the future, Sincerely,

6/10 Okay

James

Liked: Staff & service
Don’t get me wrong the facility itself is decent. The surrounding area is a bit dark and sketchy. Road construction leading in makes access a bit intimidating but that’s no reflection on the hotel. Very limited food options in the immediate area
Stayed 2 nights in Dec 2023
Response from Lynne, Front desk manager on Dec 16, 2023
Hello James, thank you for taking the time to let us know about your stay. Your opinion matters. Yes, you are correct some areas here in the Pocono's do not have as many street lights as some people are use to. I have been here for over 12 years and I have never had any problems. We are very safe. I wish you had asked the front desk we have a 3 page list of wonderful food options that are 5-15 minutes away. Kind regards,

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfy. Bed was very comfortable, the only problem was the hallway smelled like someone was smoking 🚭 pot. I would definitely stay there again. Prices 😄 were average.
Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on Dec 10, 2023
Hello James, Thank you for taking the time to let us know about your wonderful stay. I apologize for the smoking issue, that guest was asked to leave & will not be returning. I am sorry you were inconvenienced. We look forward to your next visit! Kind regards,

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on Dec 10, 2023
Hello Hillary, We are so pleased that enjoyed your stay at Super 8 by Wyndham Stroudsburg. We hope that you decide to visit in the future. Sincerely,

10/10 Excellent

Borivoi

Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on Dec 11, 2023
Hello Borivoi, Thank you for taking the time to let us know about your wonderful stay at Super 8 by Wyndham Stroudsburg. We are glad you enjoyed your time with us. Sincerely,

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The main road (PA-209) from the interstate to East Stroudsburg has a speed limit varying between 35 and 45 mph. I suppose it has to be that way because it's narrow and doesn't even have a dividing line. I'm glad they have service in such an off-the-beaten-path place. I
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on Dec 4, 2023
Thank you for your comments.

6/10 Okay

PARTH

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was decent for a night stay. All they need to improve is the floor carpets and increase some lights in the room so that it doesn’t feel dark.
Stayed 2 nights in Nov 2023
Response from Lynne, Front desk manager on Dec 4, 2023
Thank you for your comments.

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly & welcoming staff!
Stayed 2 nights in Nov 2023
Response from Lynne, Front desk manager on Nov 27, 2023
Hello Again Melody, we are so pleased you enjoyed your stay,. We look forward to your next visit ! Sincerely,

8/10 Good

Dana

Stayed 2 nights in Nov 2023
Response from Lynne, Front desk manager on Dec 10, 2023
Hello Dana, Thank you for taking the time to let us know about your great stay. Your opinion matters. We hope you decide to visit us again. Sincerely,

8/10 Good

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was great. Downfall is that there was not an elevator.
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on Nov 20, 2023
yes Peggy, you are correct we were built over 30 years ago & an elevator was not a requirement. For your next visit, please call us at 570-424-7411 and we will assign you a room on the 1st or 2nd floor. Thank you for staying with us. Kind regards,

10/10 Excellent

Ayanna

Business traveler
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on Nov 20, 2023
Hello Ayanna, Thank you for staying with us at Super 8 by Wyndham Stroudsburg. We hope you decide to stay with us in the future. Kind regards

10/10 Excellent

Marcia Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little pet friendly motel
My husband and I decided to take an impromptu overnight trip with our two dogs, and needed a pet friendly motel in the Delaware Water Gap area. We were very pleased with our selection of the Super 8 Wyndham in E. Stroudsburg, Pa. You would never guess that the room was pet friendly, as it was very clean, and it was conveniently located at the back entrance of the building, which led right out to the pet potty area. Our girls gave the room two paws up. They do charge a fee if you bring your dog, but it is pretty reasonable compared to other places. Coffee and some light breakfast items (muffins, yogurt) were included with our stay; the coffee was very good! There was also a microwave and small refrigerator with a freezer in the room. We will definitely stay here again when we come back to the area with our dogs.
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on Nov 13, 2023
Hello Marcia Ann, we are so glad you & your family enjoyed your time at our Super 8 by Wyndham Stroudsburg. We are very proud of our clean comfortable rooms & that we are able to provide 4 pet friendly rooms for our valued pet family guests. We look forward to your next visit. Sincerely

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was clean, staff friendly, checkin/checkout fast and easy. The only small thing to report is the carpet in the room was ripped and worn. Good experience
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on Nov 12, 2023
Hello Ashley, We are so glad you had such a positive experience, Yes, you are correct, we are awaiting the new flooring I hope it is installed by the next time you visit. Kind regards,

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property is what you would expect of a Super 8. Room was relatively clean and free of odors. Lady working the front desk was extremely friendly and helpful. I’d stay here again.
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on Nov 11, 2023
Thank you Kyle, We are so glad that you enjoyed your time at Super 8 by Wyndham Stroudsburg. I will share this with our Super 8 family to let them know that you appreciated their efforts. We look forward to your next visit! Kind regards,

8/10 Good

Dan

Traveled with pets
Liked: Staff & service, property conditions & facilities
Very clean room and bath. Basic but excellent for the money. Will stay here again
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on Nov 11, 2023
Hello Dan, thank you for taking the time to let us and others know about your great stay. It was a pleasure to have you with us. Kind regards,

6/10 Okay

stephen

Good as expected. Clean and quiet.
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on Nov 11, 2023
Hello Stephen, Thank you for taking the time to let us know about your stay. Your opinion matters. We wish you well, Sincerely,

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on Nov 24, 2023
Hello Rebecca, It was a pleasure to have you stay at our Super 8 by Wyndham Stroudsburg. Thank you for taking the time to let us know about your wonderful stay. I will share this with our Super 8 family to let them know that you appreciated their efforts. Sincerely,

10/10 Excellent

April Joyce

Stayed 2 nights in Oct 2023
Response from Lynne, Front desk manager on Nov 24, 2023
Thank you for taking the time to let us know about your wonderful stay. I will share this with our Super 8 family to let them know that you appreciated their efforts. We hope you choose to stay at Super 8 Stroudsburg in the future. Kind regards,

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
It was a basic highway hotel. The lady in the late night and gent in the AM that worked the front desk were both very nice and informative. The room was somewhat clean but was def not vacuumed. The breakfast was some prepackaged gas station type muffins and granola bars. Not bad for what it is- you get what you pay for.
Stayed 1 night in Oct 2023
Response from Lynne, Front desk manager on Nov 4, 2023
Hello Jennifer, we are so glad you received excellent service while staying at our hotel. I apologize and will follow up to see why the room was not vacuumed. The breakfast is Wyndham's Super Start Light breakfast it is only meant for a light start to your day. We hope you decide to stay with us in the future. Kind regards

10/10 Excellent

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing!!
Stayed 1 night in Oct 2023
Response from Lynne, Front desk manager on Oct 22, 2023
Thank you Sophia for taking the time to let us know that you feel our Super 8 Stroudsburg family is amazing. We are so pleased you appreciated our efforts. Looking forward to your next visit. Kind regards,

4/10 Poor

dave

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the place to stay
Beds are very soft and uncomfortable. Pillows need replacing. The carpet in our ri looked like it hadn’t been vacuumed for a few days. Advertised breakfast included. Should say coffee and muffin to go. Very misinformed. Definitely would not recommend this hotel
Stayed 1 night in Oct 2023
Response from Bonnie Gaughan, General Manager on Oct 19, 2023
Thank you for taking the time to write a review Dave. Usually guests say the beds are too hard because we have platform beds. I was surprised that you said it was soft. I did address the vacuuming issue with my housekeeping staff and I apologize for that. Under the breakfast description, it says "free on the go breakfast each morning 6am-9am" I'm sorry that you had interpreted it differently. We do strive to exceed your expectations and I am sorry that we had not done that for you.

10/10 Excellent

lynn h

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and made an effort to find a room that was convenient.
Stayed 1 night in Oct 2023
Response from Lynne, Front desk manager on Oct 12, 2023
Thank you Lynn, it was a pleasure to meet you, We are so happy that you enjoyed your time at Super 8 by Wyndham Stroudsburg. I hope you come to visit with us in the future. Kind regards,

4/10 Poor

Gretchen

Disliked: Property conditions & facilities
Sad state of affairs!
Too pricey for the type of room and amenities. The carpet was a bit dirty. The breakfast consisted of pre-wrapped muffins and small sealed containers of OJ and fruit. At least the coffee was hot. I expect more for $200.00/night.
Stayed 1 night in Oct 2023
Response from Lynne, Front desk manager on Oct 9, 2023
Hello Ms. Gretchen, We are so sorry that the carpet was not to your liking, we strive to clean our carpets weekly and try to have the most comfortable clean rooms for valued guests like yourself. The Wyndham Super Start Breakfast options changed over 1 year ago. It is meant to be a light start to your day after a great night's sleep. I am surprised that you were not aware of that as we requested our travel agency partners had this information for all guests. Thank you for taking the time to let us know your thoughts as your opinion matters. I will send this information to Wyndham so they are also aware of your suggestions. Kind regards,

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good sleep!
Construction at entrance made it hard to find at night, so I called and the woman at the front desk was super helpful. Wonderful bed and pillows.
Stayed 1 night in Oct 2023
Response from Lynne, Front desk manager on Oct 8, 2023
Hello Deborah, Again, we apologize about the road construction which is out of our control, We hope to have it more manageable very soon, We are so glad that we were able to make the rest of your time with us very comfortable. I hope you visit with us soon. Kind regards,

6/10 Okay

Imran

Stayed 1 night in Oct 2023
Response from Lynne, Front desk manager on Oct 29, 2023
Hello Imran, Thank you for taking the time to let us know about your wonderful stay at our hotel. We appreciate your business and hope you decide to stay with us in the future. We look forward to your challange to change the 3 of 5 to a 5 of 5. Kind regards,