Exterior
Check availability

Reviews of Quality Inn Sarnia

2.5 out of 5
Quality Inn Sarnia
751 Christina St N, Sarnia, ON

Reviews

8.0

Very Good

Rating 10 - Excellent. 274 out of 821 reviews" "
Rating 8 - Good. 345 out of 821 reviews" "
Rating 6 - Okay. 122 out of 821 reviews" "
Rating 4 - Poor. 49 out of 821 reviews" "
Rating 2 - Terrible. 31 out of 821 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Really great place great staff great breakfast as well
Stayed 2 nights in Apr 2024
Response from Raghav on Apr 22, 2024
Thank you for your recent stay with us at Quality Inn and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. We are looking forward to seeing you again on your next visit.

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a night’s rest.
Stayed 1 night in Apr 2024
Response from Raghav on Apr 22, 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

8/10 Good

wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2024
Response from Raghav on Apr 18, 2024
Thank you for your recent stay with us at Quality Inn and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. We are looking forward to seeing you again on your next visit.

10/10 Excellent

Ann Marie, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and extremely clean.
Stayed 2 nights in Apr 2024
Response from Raghav on Apr 15, 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly very clean - very accommodating
Stayed 1 night in Apr 2024
Response from Raghav on Apr 7, 2024
Thank you for your recent stay with us at Quality Inn. We are pleased you enjoyed your recent visit and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. We are looking forward to seeing you again on your next visit.

10/10 Excellent

Michelle

Stayed 2 nights in Mar 2024
Response from Raghav on Apr 21, 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

8/10 Good

vinh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Mar 2024
Response from Raghav on Mar 25, 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service
Older building. Room was clean. Staff was great and very friendly. The front desk clerk called to see how our room was a few minutes after we settled in. When I told her the heater was really noisy, she quickly found us another room. Second room was much better.
Stayed 1 night in Mar 2024
Response from Raghav on Mar 25, 2024
Thank you for your recent stay with Quality Inn. We are happy that our staff were able to provide you another rooms. I have shared your feedback to the concerned department to fix the issue at the earliest. Thank you again for your visit!

6/10 Okay

Cindy

Business traveler
Liked: Staff & service, property conditions & facilities
The staff was lovely. The housekeeping was average
Stayed 3 nights in Feb 2024
Response from Raghav on Mar 4, 2024
Thank you for your recent stay with us at Quality Inn. We are pleased you enjoyed your recent visit and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. On the other hand, I have shared your feedback with the housekeeping department to avoid any future complaints.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Raghav on Mar 5, 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 Excellent

Ann Marie, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Raghav on Feb 29, 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2024
Response from Raghav on Mar 21, 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was excellent. We needed a ground floor room because of mobility…they did it! We asked to have glass 22nd glasses…they did it! Breakfast ok….not much variety….maybe add yoghurt? Key had to be re activated every time!
Stayed 2 nights in Feb 2024
Response from Raghav on Feb 18, 2024
Thank you for your recent stay with us at Quality Inn. We are pleased you enjoyed your recent visit and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. On the other hand, I have shared your feedback with the restaurant attendant to ensure that the yogurt section is always filled. We are in process of upgrading all our door locks for smooth experience to our guests.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Raghav on Feb 5, 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from Raghav on Mar 21, 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

8/10 Good

Tibor Ted

Stayed 1 night in Jan 2024
Response from Raghav on Mar 21, 2024
Thank you for your response. We are looking forward to seeing you again on your next visit.

10/10 Excellent

Werter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay again, Staff was wxcellent
Stayed 2 nights in Jan 2024
Response from Raghav on Jan 15, 2024
Thank you for your recent stay with us at Quality Inn. We are pleased you enjoyed your recent visit and thank you again for recognizing our phenomenal staff, we are extremely proud of our talented staff. We are looking forward to seeing you again on your next visit.

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Raghav on Jan 14, 2024
Thank you for your response.

8/10 Good

Ronald, Kincardine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible and reasonably priced. Place was tidy, but the heating system was pretty noisy. Woke me up several times when it started.
Stayed 1 night in Jan 2024
Response from Raghav on Jan 14, 2024
Thank you for your recent stay with Quality Inn. We are currently working on some renovations and we hope you enjoy the upgrades on your next visit.

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value for the stay, bad breakfast.
Stayed 1 night in Jan 2024
Response from Raghav on Jan 12, 2024
Thank you for your response, I will certainly forward your feedback to the dedicated department.

6/10 Okay

Qaisar, Milton

Stayed 1 night in Jan 2024
Response from Raghav on Jan 12, 2024
Thank you for your response..

10/10 Excellent

Steve

Stayed 3 nights in Jan 2024
Response from Raghav on Jan 12, 2024
Thank you for your feedback.

6/10 Okay

Lisa

Traveled with family and small children
Liked: Amenities
The staff were friendly, and the room was decent and affordable. Could improve on having some lids available for coffee to go, as the breakfast wasn’t available yet.
Stayed 1 night in Jan 2024
Response from Raghav on Jan 8, 2024
Thank you for your response. We have already ordered lids for the convenience of our guests and our breakfast timings are 6am-9am on the weekdays and 7am-10am on the weekends, apologies as it was not available before 7am.

6/10 Okay

Rhonda

Stayed 1 night in Jan 2024
Response from Raghav on Jan 9, 2024
Thank you for your feedback.

6/10 Okay

aman

Stayed 1 night in Dec 2023
Response from Raghav on Jan 8, 2024
Thank you for your feedback.

10/10 Excellent

Anna

Stayed 1 night in Dec 2023
Response from Raghav on Jan 8, 2024
Thank you for your recent stay with us. We are happy that you enjoyed your visit. We are looking forward to your next visit.

6/10 Okay

Brooke

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Management on Jan 9, 2024
Thank you for your recent Stay with us. We appreciate your business

10/10 Excellent

Johna Lee

Stayed 1 night in Dec 2023
Response from Raghav on Dec 29, 2023
Thank you for your recent stay with us. We are happy that you enjoyed your visit. We are looking forward to your next visit.

6/10 Okay

Anne

Stayed 1 night in Dec 2023
Response from Raghav on Dec 29, 2023
Thank you for your feedback.

6/10 Okay

Brooke

Stayed 1 night in Dec 2023
Response from Raghav on Dec 19, 2023
Thank you for your feedback.

6/10 Okay

Michelle

Stayed 1 night in Dec 2023
Response from Raghav on Dec 19, 2023
Thank you for your feedback.

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023
Response from Management on Dec 12, 2023
Thank you for your recent stay with us. We are happy that you enjoyed your visit. We are looking forward to your next visit.

8/10 Good

Brooke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast & really good staff
Stayed 1 night in Dec 2023
Response from Management on Dec 12, 2023
Thank you for your recent stay with us at Quality InnWe are pleased you enjoyed your breakfast. thank you for recognizing our phenomenal staff, we are extremely proud of our talented staff.We are looking forward to seeing you again on your next visit.

10/10 Excellent

Ann Marie, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and safe for a single female traveller.
Stayed 1 night in Dec 2023
Response from Management on Dec 12, 2023
Thank you for your recent stay with us. We are very pleased you felt safe and secure as a female traveller. We look forward to seeing you again on your next visit

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Management on Dec 12, 2023
Thank you for staying with us at Quality Inn.We are very happy you enjoyed your visit. We are looking forward to seeing you again

10/10 Excellent

Pavel

Stayed 1 night in Dec 2023
Response from Management on Dec 5, 2023
Thank you for your recent stay with us at Quality Inn. We are very happy you enjoyed your recent visit. We look forward to seeing you again on your next trip.

8/10 Good

Paul

Stayed 1 night in Dec 2023
Response from Management on Dec 5, 2023
Thank you for your recent stay with us. We are happy you enjoyed your recent visit. We look forward to seeing you again on your next trip

6/10 Okay

JEAN

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room heat didnt workhad to be moved but staff .jved us
Stayed 1 night in Nov 2023
Response from Management on Dec 5, 2023
Thank you for your recent stay at Quality Inn. We apologize for the heating issues. We are happy the staff were able to accommodate you in another room. Thank you for bringing that issue to our attention, we have had the problem corrected.We look forward to seeing you again on your next visit.

10/10 Excellent

Arun

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good, very close to the highway. There was a good choice for food and shopping near to the hotel.
Stayed 1 night in Nov 2023
Response from Management on Nov 30, 2023
Thank you for your recent stay with us. We are very happy that you enjoyed you recent visit. Thank you for the wonderful comments.We look forward to seeing you again on your next visit.

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service
Overall was a good stay, there was a weird stain on the couch but aside from that, it's your average hotel room and free breakfast is nice.
Stayed 1 night in Nov 2023
Response from Management on Nov 30, 2023
Thank you for your recent stay with us at Quality Inn. We apologize for the stain on the sofa, rest assured we have relayed this information to our housekeeping supervisor and they have addressed the issue. Thank you for your feedback. We look forward to seeing you again on your next visit.

8/10 Good

COLIN

Stayed 1 night in Nov 2023
Response from Raghav on Dec 14, 2023
Thank you for your recent stay with us. We are happy that you enjoyed your visit. We are looking forward to your next visit.

10/10 Excellent

Ann Marie, Oakville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good and the staff were exceptional.
Stayed 1 night in Nov 2023
Response from Management on Nov 23, 2023
Thank you for your recent stay with us. We are very pleased you had a memorable experience. We look forward to seeing you again on your next visit.

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In All our stays I will have to say the Front Desk Reception Staff was exceptional at this Hotel, we got our very first call from the Front Desk checking in on us when we arrived in our room , we were extremely pleased with that Thank You very much
Stayed 1 night in Nov 2023
Response from Management on Nov 22, 2023
Thank you for your recent stay with us at Quality Inn. We are very happy you enjoyed and appreciated our unique added touch. Our staff is outstanding when it comes to our guests, We are very pleased you had a great experience. We look forward to seeing you again on your next visit.

10/10 Excellent

Kelly

Stayed 2 nights in Nov 2023
Response from Management on Nov 22, 2023
Thank you for choosing Quality Inn on your recent visit. We are very please you enjoyed your stay and we are looking forward to seeing you again on your next visit.

10/10 Excellent

Liz

Stayed 1 night in Nov 2023
Response from Management on Nov 30, 2023
Thank you for your recent stay with us at Quality Inn. We are very pleased you enjoyed your visit. We look forward to seeing you again on your next visit.

8/10 Good

Josh

Stayed 1 night in Nov 2023
Response from Management on Nov 6, 2023
Thank you for your recent stay at Quality Inn. We look forward to seeing you again on your next visit

10/10 Excellent

Sahil

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rate is pretty good but today its high
Stayed 1 night in Oct 2023
Response from Raghav on Oct 24, 2023
Thank you for your response, I will certainly forward your feedback to the dedicated department.

6/10 Okay

richard

Traveled with partner
Excellent breakfast and location but the hotel needs some work
Stayed 1 night in Oct 2023
Response from Raghav on Oct 23, 2023
Thank you for your response, I will certainly forward your feedback to the dedicated department.

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpfull
Stayed 1 night in Oct 2023
Response from Raghav on Oct 21, 2023
Dear Alfred, Thank you for taking the time to complete our survey regarding your recent stay. We sincerely appreciate and value your feedback Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Always love the waffles for breakfast!
Stayed 1 night in Oct 2023
Response from Raghav on Oct 10, 2023
Thank you for your feedback, appreciate your response!