Deluxe Room, 1 King Bed, Private Bathroom, Ocean View (04) King with Private Bath) | Iron/ironing board, WiFi
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Reviews of Grand Victorian - Spring Lake

2.5 out of 5
Grand Victorian - Spring Lake
1505 Ocean Ave, Spring Lake, NJ

Reviews

8.2

Very Good

Rating 10 - Excellent. 133 out of 295 reviews" "
Rating 8 - Good. 93 out of 295 reviews" "
Rating 6 - Okay. 39 out of 295 reviews" "
Rating 4 - Poor. 23 out of 295 reviews" "
Rating 2 - Terrible. 7 out of 295 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been more accommodating, helped me select the right room and were exceptionally helpful about parking and local information. Allison was particularly helpful.
Stayed 1 night in Apr 2024
Response from Allison Shrum on Apr 14, 2024
Thank you again for choosing the ICONA Grand Victorian Hotel. It is our mission to serve each and every one of our guests(s) ...including the young ones! It was truly a pleasure. Please contact the hotel directly when you plan to return.

10/10 Excellent

David Fadden

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Gil

Business traveler
Stayed 1 night in Nov 2023

4/10 Poor

Rebecca

Traveled with partner
Disliked: Cleanliness, amenities
This hotel is quaint , ocean front and in a beautiful location , our room #16 was sub par . The bathroom was ridiculously small (which would explain why there was no picture when booking ) the shower tile was a disgrace. I am 5 4"and 130 lb and could barley move in the shower. The was water supply was abysmal and was barely tepid after running for several minutes. The heat did not work and we were freezing all night, the sheets were scratchy and I had a rash on my body for days. We left early in the morning cold and unable to shower . The guy in the front desk was pleasant & helpful . We wont be back !
Stayed 1 night in Oct 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Staff & service, amenities
Very quaint Victorian style. Beautiful beach view.
Stayed 1 night in Sep 2023

6/10 Okay

PATRICIA

Stayed 1 night in Sep 2023

4/10 Poor

Norbert

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Concrete Beds
From the outside it is a lovely looking beach front Hotel at the Jersey Shore. Unfortunately, we were told that there is no parking on the property unless you are in a suite. You have to park across the street due to Spring Lake laws that don't allow overnight parking on the inside streets. We had to park 2 blocks from the hotel. It's not so much about the walk back but none of the suite parking spots were in use while we were there. It would have been nice of the staff to allow us to use them for our one-night stay. The Rooms are clean and pleasant, but the beds are extremely hard. Not firm but hard like a concrete walkway. We don't get away too often and it would have been nice to have a comfortable bed to sleep in. I would not recommend this Hotel to my friends or family.
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is across the street from the beach in Spring Lake, NJ so it's very picturesque.
Stayed 1 night in Sep 2023

10/10 Excellent

Linda L

Liked: Amenities
Staff and service was very accommodating. Welcoming, friendly and very helpful ready to make your stay memorable. I appreciate the personal attention given to myself and each guest as they arrived.
Stayed 2 nights in Sep 2023

10/10 Excellent

jeff

Liked: Amenities
Great stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!!
Beautifully maintained. Very clean. Only one downside was extremely tiny bathroom. Front desk staff were all amazingly accommodating, friendly, and do anything to make you feel welcomed. Very wonderful experience.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lisa

Stayed 1 night in Aug 2023

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything!! The stag was phenomenal!! The only thing was the cold showers.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, and very close to the beach.. They have amazing restaurants right around the corner . Staff was amazing and always there if we needed them .
Stayed 3 nights in Jun 2023

6/10 Okay

ann

Liked: Staff & service
Old terrible tv need new shower curtain and rod
Stayed 2 nights in Jul 2023

10/10 Excellent

Martine

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2023

6/10 Okay

John

Traveled with family
Liked: Cleanliness
This property was sold a year ago. For older people, difficult climbing stairs 15 straight up, no help with getting luggage up the stairs, there was one young man supposedly to help, but was not very helpful The front porch is rented out to chief which has nothing to do with the property, does not do breakfast etc. location is right next to Breakers but certainly can’t compare.
Stayed 2 nights in Jul 2023

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities
The room was too tiny. No room to sit other than a small chair. But a beautiful place to stay with amazing views of the ocean! Staff lovely.
Stayed 1 night in Jun 2023

8/10 Good

R.

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and accessibility is second to none- close to the beach, restaurants and shopping.
Stayed 2 nights in Jun 2023

10/10 Excellent

Laurette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful location across from the beach. Staff was lovely. All beach amenities provided ( towels, umbrellas and chairs). Quiet and peaceful. I strongly recommend for adults.
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always have a great time at the Grand Victorian!
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service
We had a lovely stay, restaurant was delicious and we enjoyed very much. Only negative comment was there should be parking for all staying at the property, not just the elite customers.
Stayed 1 night in Jun 2023

8/10 Good

joanna

Stayed 1 night in May 2023

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing town and incredibly breathtaking
Beautiful, charming hotel across the street from a lovely boardwalk and breathtaking beach. Always fun to visit the lovely shops and nice restaurants.Very convenient from train station and all walkable.
Stayed 1 night in May 2023

6/10 Okay

Tina

Stayed 1 night in May 2023

10/10 Excellent

Angela

Stayed 1 night in May 2023

10/10 Excellent

May

Stayed 1 night in May 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean historic accommodations. Not for those who can't climb stairs. Beautiful beach views, lovely beach neighborhood.
Stayed 1 night in May 2023

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, quaint place and area, quiet beach, very relaxing, and convenient to get to other more populated areas.
Stayed 1 night in May 2023

6/10 Okay

mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would have like to have known that I had a designated parking spot behind the building before I parked on the street!

4/10 Poor

Georgette

Liked: Cleanliness
Disliked: Staff & service, amenities
Allison from hotel emailed me she upgraded my room snd it was on the 3rd floor room 17. Not true it was a a small 12x13 room with a wall heater and a bathroom with no towel hangers one hook on bathroom door. Barely room to navigate around the bed. Rooms were clean but towels were still damp. I had only one hand towel which was dirty & one wash cloth. Since no one was on site when I arrived at 3:00 pm I could only send an email to ask 4 more. I am in my 70 s and had tremendous difficulty dragging two heavy suitcases up three flights of steps. My daughter had a broken displaced hip snd could not help me. Don’t expect any assistance with anything. TVhad No volume control and blaringly Loud. hotel has three floors of rooms. A Italian seafood restaurant takes up the first floor Hotel and restaurant share the only entrance. Anyone can walk upstairs at any time to your room if they have entered the restaurant. The dinner at the restaurant was great until - I awoke to a migraine, vomiting and severe diarrhea until I was dehydrated. I left the hotel snd went to my daughters to recuperate. Im very allergic to mussels; since there were a few menu dishes with mussels I surmised my dinner must have been in contact with mussels. I recovered quickly at my daughters apartment . the air at the hotel was stuffy, I awoke both mornings with a severe migraine. The $200,00 daily charge with NO breakfast is way overpriced. I left hotel at 8:00 am; office still closed.

6/10 Okay

natasha

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Noone at the hotel to greet you, restaurant downstairs is a separate business and on both Sat and Sun at 730am they were vaccuming loudly completely oblivious of hotel guests
Stayed 2 nights in Dec 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small for the price and no breakfast service.
Stayed 1 night in Nov 2022

4/10 Poor

FRANCIS

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I'm 75 years old and to walk up 3 flights of STEEP stairs carrying my luggage was not fun! The front desk young lady was pleasant and helpful but I think she was either exaggerating or misinformed when she said room 17 was one of the larger queen rooms.??? perhaps our mistake was the third party reservation. The bathroom was nice and clean but you had to negotiate the encroaching door to get in and out. My disappointment was the price of $293 per night for a room that SMALL!! In my view despite it being oceanfront in beautiful Spring Lake, room 17 was grossly overpriced. Otherwise the wedding was very well done and your restaurant is very good.
Stayed 2 nights in Oct 2022

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful retreat for a two-day getaway
Grand Victorian is absolutely beautiful and meticulous grounds. Perfect location across the street from beach and lovely village of quaint shops just a few minutes walk.
Stayed 1 night in Sep 2022

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful town in Monmouth county. The people are friendly, the beach is clean and comfy. The inn keeper was super friendly.
Stayed 1 night in Aug 2022

8/10 Good

Geri

Business traveler
Liked: Cleanliness, staff & service
Perfect for one night. Great location. Dated but clean. Quiet AC.
Stayed 1 night in Aug 2022

10/10 Excellent

Sandra

Stayed 1 night in Aug 2022

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great staying here, staff is very pleasant. Its very convenient to walk every where. Thank you
Stayed 1 night in Aug 2022

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, frictionless
So cute, and right on the beach. Frictionless checking, beach badges. I didn't try the restaurant, but we will next time.
Stayed 1 night in Aug 2022

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean and well maintained very courteous staff at front desk. Restaurant excellent too!
Stayed 1 night in Jul 2022

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful and quiet. Staff super friendly. So convenient to the beach.
Stayed 4 nights in Jul 2022

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
We have said here before and really enjoy it. Room 12 is directly above the kitchen, so if you don't like noise, avoid booking that room. This is a great place to stay at if you are going to the beach and will be out of the room all day. As is appropriate with a property of this age, the rooms are small and the bathrooms are dated, but if you are beaching it all day, that doesn't matter. Staff are very friendly and make it worth coming back.
Stayed 1 night in Jul 2022

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Grand Victorian was FABULOUS (as usual) although the shower head in the bathroom definitely needed to be replaced. The staff could not be more helpful and friendly, (especially the courteous and professional hostess who seated us and Sussie, our waitress) as we were able to enjoy a DELICIOUS meal - Bareli's is a great complement to the services of Grand Victorian. We will DEFINITELY BE BACK!
Stayed 2 nights in Jul 2022

4/10 Poor

wayne

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
room is too small too many steps to get to small room no table no chair,not even a suitcase stand
Stayed 3 nights in Jun 2022