Dear Heather,Thank you for taking the time to leave a review. We are very disappointed to hear your stay did not meet your expectations and apologize for any inconvenience faced and any lapse of service received. We thank you for your feedback, which will help us improve the experience of future guests, as well as the hospitality we deliver.

Dear Susan,Thank you for taking the time to leave a review. We're disappointed to hear about your experience at our hotel and apologize for any inconvenience. This does not reflect the quality of customer service our guests expect from us, and thank you for sharing your concerns. While we cannot control the smell of smoke, as we are already a non-smoking property, your other concerns will be passed on to the correct management so they may be addressed.

Dear Katherine,While we are happy to have received the opportunity to host you, we are disappointed for not being able to provide the positive experience you deserve. Your feedback will be discussed internally with the respective teams, so that we may look to make improvements to enhance the overall guest experience. We hope you join us again, so we may prove to you we value our guests' feedback. Thank you.

Dear Xiaoping,We appreciated the opportunity to host you at Howard Johnson Hotel by Wyndham Toms River. Our team trusts you had a comfortable stay in our accommodations. Please join us again!

Thank you for taking the time to share your feedback. We are sorry you did not enjoy your experience. We do encourage guests to notify us of any issues that occur so that we can have the opportunity to find a solution to them. Nevertheless, we welcome you to reach out to our front desk team so we can gather specifics and make improvements where needed.

Dear Kori,It was our pleasure to provide you with affordable, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.

Dear Madeline,We appreciate your recent feedback on our property. Thank you for taking a moment to leave us a review. We encourage all of our guests if they have any issues to please advise the front desk, they are always willing to assist. Safety is our #1 priority on our property. All doors and entrances have been updated with RFID (radio frequency identification) and are always locked. All of our rooms were renovated in 2023 with all new furniture and fresh paint. It would be a privilege and honor to be given another opportunity to deliver the experience you expected during your stay. Howard Johnson Hotel by Wyndham Toms River

Dear Rosmery,Thank you for your feedback. However, we are disheartened to learn your stay did not meet your expectations. Please know, our front desk staff is available 24 hours 7 days a week to assist with any concerns or issues you may have. We are always willing to assist while you are on the property. Thank you for choosing us and we hope you can consider staying with us again.

Dear Karina,We greatly appreciate your feedback. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed internally and we will make improvements where necessary. Please consider coming back to give us another chance in the future; we're confident that we can impress you.

Dear Suzanne,Thank you for your recent stay, and we appreciate you taking the time to share your insightful comments. We're happy you appreciated our clean linens and found the beds to your preference, as well as welcomed the friendly service our housekeeping team provided. However, we regret to hear that we were unable to meet your expectations and that you were dissatisfied with your overall experience. While we are a non-smoking property we're disappointed to learn of any smoke odor you encountered and for any issues you found with your room; we will address the concerns you raised internally to ensure improvements are made going forward. We're also sorry if you did not receive the standard of service expected from all members of our front desk team. Your feedback is invaluable and allows us to review areas where we need to be making improvements. We're grateful for your valuable input.

Dear Lindsey,We value your feedback and appreciate you sharing it. It's important to us to provide a quality stay to our guests, so we're distressed that certain aspects of your visit fell short of our standards. We take complaints of this nature very seriously, and our housekeeping team will strive to make immediate improvements. Please know that our pest control service visits every 15 days to keep our property pest-free, and should there be an issue, it will be swiftly resolved. While we can't change the past, we can improve for the future, and we wish you safe travels on the road ahead.

Dear Lindsey,We're sorry to hear that you didn't have a good time with us overall. The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into all of your comments further and make improvements where necessary. In addition, providing our guests with an amazing experience and friendly service is always our goal, so we're sorry to hear about the experience you described. All of your comments will be discussed internally and we'll work to ensure that we are still upholding the high hospitality standards that we always strive for. Should you wish to discuss your experience with us further, please do not hesitate to reach out to us offline so that we can gather more information and better assist you. Thank you, and we hope you will consider giving us another chance in the future; we're confident that we can impress you.

Dear Lindsay, Thank you so much for the perfect rating of your stay at Howard Johnson Hotel by Wyndham Toms River! We're thrilled you enjoyed your visit, but we apologize for any concerns you had regarding parking when returning later in the evening. Our friendly team is always available to discuss this and make recommendations. We appreciate you sharing your thoughts and hope you plan to join us again the next time you are in the area.

Dear Lucy,Thank you for your review. We sincerely regret to learn of your disappointment with your experience. We'll be sure to discuss your feedback internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you will give us another chance in the future to change your lasting impression.

Dear Lisa,Thank you for sharing your feedback. We're disappointed to hear about the challenges you encountered during your stay, including the wait for assistance and the condition of your initial room. It's encouraging to know the team was able to relocate you, though we understand the replacement bed did not meet your comfort expectations. Your insights are invaluable in our continuous effort to enhance guest experiences. We look forward to the opportunity to welcome you back for a more positive and comfortable stay.

Dear Martin,Thanks so much for your feedback. We're very sorry to hear about your disappointment with our accommodations. Kindly note that our front desk team is always available to assist should issues with housekeeping (or anything else) crop up. We'll also share your comments internally to determine where improvements can be made, as guest satisfaction means everything to us. We sincerely appreciate you taking the time to leave a review, and we hope you'll consider giving us another chance to impress you.

Dear Robert,The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness. This does not represent our usual standards, and we'll look into your comments further. Should you be in the area again, we hope you'll consider coming back to see us.

Dear Marlon,While we thank you for being our guest and sharing your feedback, we are sorry to know you had a disappointing visit. As the cleanliness of our hotel is a key priority, we’re very sorry that the guestroom fell short of the high standards we have here. Rest assured that your comments will be shared with the team to ensure we do better going forward. We are grateful for your time and wish you well as your travels continue.

Dear Alexander,We're sorry to hear that you didn't have a good time with us overall. While we're happy to know that our friendly team members and clean rooms impressed you, please accept our apologies for any disappointment in our accommodations or amenities during your visit. All of your comments will be discussed internally, and we will make changes where necessary. Our team is dedicated to making improvements for the future, and please know our front desk team is always willing to assist with any issues during your stay. Despite this, we hope you will consider giving us another chance to impress you later down the line.

Dear Dorothea, Thank you for taking the time to share your thoughts with our team. We are disheartened that we were unable to meet your expectations. In regards to the service, this is highly unusual as our team strives to provide superb hospitality for our guests. We will be sure to share your feedback with our team for improvement. Please know that all of our pet fees allow us to provide a clean and quality stay for each guest. We appreciate your understanding.

Dear Alexander,We appreciate your valuable feedback. Your experience is certainly not the impression we want for our guests. Please know that our staff is available during your stay to help resolve any issues that may arise, and we sincerely apologize that your visit was not what you expected. We hope you'll consider staying with us again so we can provide you with the stay you deserve.

Dear Michael, In reading your review, it is clear we failed to meet your needs from start to finish. Please forgive us for not providing you with a comfortable place to rest your head. Your feedback is valuable and will guide our efforts to improve the guest experience. As we endeavor toward success, allow us to welcome you back for the five-star experience we know we're capable of.

Dear Christy,We are disappointed that we did not meet your expectations, and we apologize for any inconvenience caused by the concerns in your room. Please know that our front desk is always available and happy to assist with any issues that may arise. Our team appreciates you taking the time to share your thoughts, and we wish you all the best.

Many thanks for your positive rating of Howard Johnson Hotel by Wyndham Toms River! It's wonderful that you enjoyed our friendly hospitality, clean accommodations, and convenient location. Our maintenance team will also check your faucet. We appreciate your thoughtful input and hope you'll return!

Dear Kathy,Thank you for staying with us during your recent visit. Our team always strives to exceed the needs of our guests, and we sincerely apologize that your experience did not meet your expectations or our own. We will discuss your experience with our staff to ensure courteous and professional service is provided at all times. Additionally, we are sorry for not providing you with accommodations that fit your needs and our own standards. We have shared your insightful comments internally to ensure they are properly addressed. On behalf of our entire team, we wish you safe travels.

Dear Amanda,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our friendly staff, cozy rooms, and delicious food impressed you. However, we apologize for any concerns about odor and noise as well as for any disappointment with the dining hours. We'll look into your comments further, and we hope to see you again should you be back in the area.

Dear Mizrain,Thank you for the short but sweet review of Howard Johnson Hotel by Wyndham Toms River! We are happy to hear you had an exceptional stay and look forward to welcoming you back again soon!

Dear Filiz,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed that wasn't the case for you. We sincerely apologize for any inconvenience you encountered while you were here. Our guests are always encouraged to reach out to the front desk should they have any concerns, as we are always willing to assist in any way we can. Additionally, guest safety is always our first priority, and we are available to address concerns promptly. Nevertheless, your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

Dear Ashleigh,Your feedback means the world to us. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our housekeeping team will be sure to look into your comments further and make changes where necessary. That said, we have freshly painted all our rooms and added new furnishings. Additionally, please know that our front desk team is always available to help address any issues, including noise concerns. Despite this, we hope you'll come back and join us again soon.

We are deeply saddened to see that we did not earn your recommendation. Our front desk is always available during your stay to help remedy any problem you may encounter. Do not hesitate to reach out. If you are ever back in the area, we welcome another chance to impress you.