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Reviews of Chateau Inn and Suites

3.5 out of 5
Chateau Inn and Suites
500 Warren Avenue, Spring Lake, NJ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 291 out of 420 reviews" "
Rating 8 - Good. 86 out of 420 reviews" "
Rating 6 - Okay. 23 out of 420 reviews" "
Rating 4 - Poor. 15 out of 420 reviews" "
Rating 2 - Terrible. 5 out of 420 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Azuka

Liked: Amenities
Great 👍
Stayed 1 night in Apr 2024

10/10 Excellent

Sengkang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and excellent place to relax.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with an excellent, helpful staff.
Stayed 2 nights in Mar 2024

4/10 Poor

Dominic

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place only had a few parking spots, so we had to walk to a whole different parking lot in the freezing cold in the wind and it was very unpleasant. The whole night you could hear people “having a good time” and moving furniture around. In the morning we could hear eveything the walls must be super thin. Kids running around, crying, screaming. People talking way too loud and not acknowledging their kids causing a ruckus. All this was right next to the check in counter and the employees didn’t do anything about it. The interior of the hotel room is very nice and the bed is very comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Meticulously maintained
Stayed 1 night in Mar 2024

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just lovely
Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a wine opener in the room and nice size bathroom
Stayed 2 nights in Mar 2024

6/10 Okay

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hard place to review. It looks impeccable - beautifully furnished, friendly receptionist (who upgraded our room without being asked) but Room 14, lovely and clean as it looked, reeked of mildew. We drew a bath in the Jacuzzi which seemed clean until some black bits came out of the pipes. And the mattress seemed stuffed with straw - very uncomfortable. Maybe that's why it's so affordable ($160)?
Stayed 1 night in Mar 2024

10/10 Excellent

Joel, Delray Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, comfortable and warm
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facility. Staff courteous and efficient
Stayed 1 night in Feb 2024

10/10 Excellent

Anne marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quaint
Stayed 1 night in Feb 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little disappointed that there was no option for breakfast, even continental . The sofa bed/pullout was not comfortable at all for sleeping. However, the room and bathroom were clean,comfortable and well appointed.
Stayed 1 night in Feb 2024

10/10 Excellent

JaeYoun, Closter

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Larissa

Stayed 1 night in Feb 2024

10/10 Excellent

Caitlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
hotel is very nice . room very clean, but had to have desk clerk come to room to try to show us how to work tv, smart tvs should not be in these rooms, could only get regular tv channels with very few channels when you say streaming services, you are wrong
Stayed 1 night in Jan 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I haven't been here in about ten years. They've made lovely updates & the front desk staff is wonderful.
Stayed 1 night in Jan 2024

10/10 Excellent

Genta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in this boutique like hotel. Hard to believe this is a Jersey Shore property. Quaint, peaceful, super clean and a mile from the ocean. If you’re looking for a beach getaway which is not easy to find at the Jersey Shore, this is it!
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Nice overall property but rooms are very tight (we had 2) with no desk or any flat surface for using a computer or anything else. Not much in the way of other facilities and downtown area around it has little services (deli, liquor store, train station) and is just like any other rural NJ town.
Stayed 2 nights in Dec 2023

8/10 Good

Emilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how quaint and pretty it was- the lounge was lovely, especially during Christmastime!! I also liked how it still had its older charm to it, with modern elements so it was not very outdated. The only thing is that it was veryyy warm in the lobby and in the rooms, we put on the AC almost immediately because it was overwhelming. Overall great stay and kind front desk clerks!
Stayed 2 nights in Dec 2023

8/10 Good

Josmarie

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and classy
Stayed 1 night in Dec 2023

10/10 Excellent

Maria, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and convenient.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Beverly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such an adorable Inn! It is in a beautiful area and is super clean. The bed was very comfortable. The reception area was so cozy and the employees were helpful and friendly. It was like stepping into a Hallmark movie! I look forward to staying here again!
Stayed 1 night in Dec 2023

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were updated and very nice. Great shower! The lobby area was also really nice for sitting with a cup of tea in front of a fire.
Stayed 4 nights in Dec 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near town center and 1/2 mile from beaches.
Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness
Owners were very friendly and welcoming. Refreshing and pleasant stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will return!
Stayed 4 nights in Oct 2023

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful clerk at the front desk who offered to carry bags up one flight for me
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room with lots of space. Great bathroom. Very clean. Extensively renovated since our last visit.
Stayed 1 night in Oct 2023

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming
Stayed 1 night in Sep 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at the Chateau!
We love this hotel! We come a couple times per year and feels almost like a second home. Love, love, love the complimentary iced tea, lemon and cuke water in the elegant dispensers. Bed is super comfy and sitting in the second floor gazebo is so relaxing. Looking forward to our next stay!
Stayed 3 nights in Aug 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great couple of days here. Staff, facilities and the area are great. I would highly recommend.
Stayed 3 nights in Aug 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything wonderful except...
Some staffs were excellent some not, hotel itself in/out is elegantly beautifully decorated and designed, closed to the beach 🏖, bikes 🚲 available for riding around, a wonderful place to stay&relax, except the a/c was too loud... hopefully, when we come back next time, it’s not so noisy ... ;D
Stayed 3 nights in Jul 2023

10/10 Excellent

Ira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Bikes, and beach chairs available for guests. A great shower (these little things can add a lot to a stay). Great location, just a three minute walk to the shops and restaurants in third acenue
Stayed 2 nights in Jul 2023

10/10 Excellent

Maureen

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Leeann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Chateau Inn and Suites is so pretty and quaint. All the rooms are slightly different and so pretty and clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Brigitte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Availability of bicycles. Impeccably kept lodgings, common areas and gardens. Staff curteous and accomodating.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Relaxing
Amazing hotel. Boutique feel. The town & surrounding are amazing..
Stayed 1 night in May 2023

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff! Beautiful place and surroundings.
Stayed 2 nights in May 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay Close to beach Relaxing
Stayed 1 night in May 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Stephanie, San Diego

Stayed 3 nights in Apr 2023