Ratings based on 278 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Vacation at the Point at Poipu

Posted Nov 16, 2017
Staff was friendly and courteous. Room was clean when we arrived and had everything we needed in the kitchen. Having laundry facilities in the facility was very handy as well. We at once at the poolside café. Food was nothing to write home about but everyone was very friendly and was nice talking to other people that were there. I had a death in the family while I was there, and hotel refunded all my nights there even though they would not have had to. Only downside is that it is off the beach a ways, though you have a great view of the ocean from the property. I would definitely stay here again
Comment from Hotel Management
Nov 17, 2017 by Jamie, Hotel Management
Thank you so much for sharing your feedback about your vacation at The Point at Poipu! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Point at Poipu as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, but very pushy on time-shares

Posted Nov 1, 2017
This hotel was a good deal - relatively cheap and good amount of space (basically good value). But the hotel staff was very pushy on doing a timeshare session. It was also really strange that they didn't clean the rooms on a regular basis (they'll do a mid-week clean for longer stays, but it's not done daily). I would just caution anyone who stays here to know what they're getting in to.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aiea, HI

Kauai Vacation

Posted Oct 31, 2017
Cons: Location, at first hard to find, but once there we were extremely happy.
Location: Centrally located, we travelled to both sides of the Island, South side first, then North side on the second day, close to Lihue, and the airport.
Great! two nights of great comfort, and spacious roomy comfort. Could not ask for more.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to beach and shopping center

Posted Oct 24, 2017
Pros: friendly staff and place is well kept
Cons: I stayed in a lower level unit and could hear a lot of the noise from upstairs unit
I attended a conference at the Grand Hyatt, this was more economical option for me and was walking distance to the Hyatt
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

very nice hotel and affordable

Posted Oct 15, 2017
Pros: very neat and clean
Cons: none
would like to stay at the resort again, everything that's needed were in the apartment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
The resort was beautiful and great location. Only negative comment would be the "time share" presentation. The employee who we had to give us our presentation was rude and apparently having a bad day. Don't waste your time having a negative experience by sitting through this two hr persuasion.
4 out of 5
Recommended
for Everyone
by A verified traveler from lynnwood Wa

Posted Sep 4, 2017
Very pleasant. Grounds could use some work but over all very nice. I do not recommend their initial push to get you to sit in a 90 minute high pressure sales tactic for their timeshare options. That is off-putting
Comment from Hotel Management
Sep 8, 2017 by jshigeta, Hotel Management
Thank you so much for sharing your feedback about your vacation at The Point at Poipu! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Point at Poipu as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kauai island- Hawaii

Posted Aug 17, 2017
Great location - beautiful scenery - staffs were very friendly and helpful - clean rooms, very happy with my stay
Comment from Hotel Management
Aug 18, 2017 by jshigeta, Hotel Management
As a first time guest to The Point at Poipu, your feedback means so much to us. We are honored to have had the opportunity to share in your vacation, and I am truly pleased to know that the team you encountered our friendly staff they will be thrilled to know they played a role in your vacation memories!
5 out of 5
Recommended
for Everyone
by A verified traveler from Gilbert, Az

Close to ocean shore.

Posted Aug 16, 2017 on CheapTickets
My 4th stay at Diamond Resort in Poi Pu. Beautiful grounds, clean rooms, full kitchen stocked with dishes, pots and pans, and utinsels. Feels like home. Close to activities.
Comment from Hotel Management
Aug 18, 2017 by jshigeta, Hotel Management
The biggest compliment we can receive is a guest who return year after year! Thank you for sharing your feedback and for choosing to spend your hard-earned vacation at The Point at Poipu. We will definitely make sure to share your feedback with our team here!
5 out of 5
by A verified traveler

Posted Aug 12, 2017 on Hotels
Great rooms for a family. We were able to get two condos next to each other for a group of 10 on a family vacation. Nice pool area for kids.
Comment from Hotel Management
Aug 18, 2017
Thank you so much for sharing your feedback about your vacation at The Point at Poipu! It is our pleasure to have the opportunity to serve you, and we are so grateful you chose The Point at Poipu as your destination to Stay Vacationed.™ All of our Team Members here look forward to welcoming you in the future!