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Heritage Hotel Suites and Spa

Star Rating
4 out of 5
Photo gallery

Reviews

3.0 / 5
1 review

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Free Airport Shuttle

Map

What's nearby

  • Popular Location
    Ratna Mandir
    6 min walk
  • Popular Location
    Barahi Temple
    8 min walk
  • Airport
    Pokhara (PKR)
    6 min drive
  • Popular Location
    Phewa Tal (Fewa Lake)
    19 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-11-21. Try updating your dates to see prices for your trip.

    About this area

    Pokhara

    Located in Pokhara, Heritage Hotel Suites and Spa is in the city center. Ratna Mandir and Barahi Temple are local landmarks, and some of the area's attractions include Gupteswar Gupha and Pokhara Zoological Park.

    What's nearby

    • Popular Location
      Ratna Mandir - 6 min walk
    • Popular Location
      Barahi Temple - 8 min walk
    • Popular Location
      Pokhara Museum - 3 min drive
    • Popular Location
      World Peace Stupa - 13 min drive
    • Popular Location
      Phewa Tal (Fewa Lake) - 19 min drive

    Getting around

    • Pokhara (PKR) - 10 min drive

    About this property

    Heritage Hotel Suites and Spa

    4-star hotel near Barahi Temple
    This hotel features a restaurant, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a poolside bar, a coffee shop/café, and a rooftop terrace are onsite. All 24 rooms boast jetted tubs and offer free WiFi and LED TVs. Other amenities available to guests include room service, rainfall showerheads, and coffee makers.
    Heritage Hotel Suites and Spa offers 24 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels.
    Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Pokhara hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.
    Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Pokhara hotel also offers an outdoor pool, a rooftop terrace, and spa services. Complimentary self parking is available on site.
    Heritage Hotel Suites and Spa has designated areas for smoking.
    Recreational amenities at the hotel include an outdoor pool.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free 24-hour roundtrip airport shuttle
    • Airport shuttle on request

    Food and drink

    • 1 restaurant and 1 coffee shop/café
    • 2 bars/lounges and 1 poolside bar
    • Room service available

    Things to do

    • Outdoor pool
    • Spa services

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Outdoor pool

    Conveniences

    • Free newspapers in lobby
    • Lockers available
    • No elevators

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage

    Languages spoken

    • English

    Business services

    • Conference space

    Outdoors

    • Garden
    • Rooftop terrace

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Linens

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Jetted bathtub
    • Rainfall showerhead
    • Shampoo
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • Cable channels
    • LED TV

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Free bottled water
    • Free tea bags/instant coffee

    More

    • Safe
    • Slippers
    3.0

    Guest rating

    5 - Excellent
    0
    4 - Good
    0
    3 - Okay
    1
    2 - Mediocre
    0
    1 - Poor
    0
    5.0
    Cleanliness
    3.0
    Service and Staff
    4.0
    Property condition

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort

    lovely hotel but mixed review on service

    We stayed at Heritage for five nights in total. Overall it was pleasant, the suite was clean and tidy and the bathroom/shower was nice and warm. Breakfast was ok and I'm not sure about lunch/dinner as we always ate out. The location is super and we were able to keep our suitcase with them for free when we went on a week long trek so they were accommodating. The main issue with the hotel is the service which isn't always competent. 1) I booked a massage giving notice in the timescale requested but when I went down to go to the spa, there was no masseuse so I then waited another hour. Unfortunately a male masseuse was on offer which I wasn’t aware of or comfortable with, so I decided to cancel after all the delays. 2) We stayed an extra night as we finished our trek early and the hotel was storing our suitcase as mentioned above. I was asked to come to the front desk twice when I was trying to go to sleep because the staff realised they'd given me the wrong room rate 3) We booked a taxi with them the next day to take us to our next hotel. I gave them the address in advance as there are two hotels of the same name in Pokhara and they confirmed they had the correct details. Half way into our journey we realised the taxi was taking us to the wrong hotel. This was frustrating as we had paid in advance and we decided it was easier to sort it out ourselves then to get the Heritage hotel staff to resolve their error as we didn’t trust they could do so effectively.

    Stayed 4 nights in Oct 2019

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