We had a bad taste in our mouths since the start due to 2 employees of the Grand Mercure Apartments trying to tell us we were in a 1 bedroom apartment apart when we had booked a deluxe 1 bedroom apartment. When we arrived to check in an employee said that its basically the same expect without a bath as they were fully booked. As i booked through wotif i had to show him the email saying deluxe and after he spoke to his manager he handed over the keys to the deluxe room. On the website the rooms looked to have nice views over some greenery. All one bedroom apartments are on the ground floor and most have views of the road. Was a pretty basic apartment apart from the bathroom. The fire is a gas burner so doesnt heat up the room. You will need to use aircon in winter. Nice comfy bed and nice to have a lock up garage also. Over all i wouldn't stay here again especially being in the Hunter where there are so many beautiful villas for cheaper that come with breakfast. Paying $350 for one night without breakfast for the apartment was an eye opener for me.
Comment from Hotel Management
by Ian, Hotel Management
Thank you for taking the time to comment on your recent stay with us. We do have a selection of apartments that do not have bath tubs, which is why we do not advertise this feature.
It is unfortunate that you would not be wanting to return, but if you do change your mind we would love to have you back.