Dear Duane, Thank you for giving us a review for your recent stay. I appreciate your kind words, our staff tries their best to maintain the property. Thank you again, and we hope to see you again if you visit Columbus.

Dear Erika, Thank you for taking the time to submit a review of your recent stay. It looks like we have some room for improvement, if there's anything specific you would like to share I would love to hear it. Thank you again, and have a wonderful spring.

Dear Jerri, Thank you for taking the time to review your visit. It looks like you had an enjoyable stay, please feel free to let us know if we could've done something better. Have a great week, and thank you again.

Dear Claire, Thank you for taking the time to give us a review. We are going to be getting a partial renovation in the next couple of months. Hopefully this addresses your concerns. I'm sorry about the breakfast confusion. I'll speak to the staff in regards to double checking for the guests. Thank you again, and have a great day.

Dear Steve,Thank you for the review. We are expecting our refresh in the next couple of months. We hope you give us another chance later in the year. Thank you agian, and have a great day.

Dear Heather, thank you for taking the time to submit feedback regarding your most recent visit. I am sorry for the bathrooms shelving, they are going to be fixing those when we get our refresh. Thank you again, and I hope you have a great spring.

Dear wvnightowl, Thank you for taking the time to leave feedback regarding your most recent visit. I'm sorry the hotel is not to your liking. Unfortunately, its the brand rules require us to have a restaurant on site, so breakfast is normally not included. Though for a couple extra dollars at booking, you can include it for you and your guests. I hope that information helps. Thank you again for taking the time, and I hope you have a great spring.

Thank you for taking the time to submit feedback regarding your visit. I'm sorry but we at the hotel do not have control over the surveys from the Expedia group. I hope you enjoyed your stay, and I hope you stay warm this winter.

Dear Stacey, Thank you for taking the time to submit feedback regarding your recent visit. I do apologize for the incidental hold, but that is a standard authorization that's used at all hotels. You can always contact the hotel to see their indidvidual policies. Thank you again, and I hope you stay warm the rest of this winter

Dear Abdulla, Thank you for taking the time to submit feedback regarding your recent stay with us. I'll make sure to let the desk associate know she made you feel welcome. Have a great day and we look forward to your next visit.

Dear Dan, Thank you for taking the time to submit a review about your recent visit to Columbus. It looks like you had a great stay. I'll make sure the staff sees it so they can celebrate the win. Thank you, and I hope you have a wonderful holiday.

Dear Lisa, Thank you for leaving us a review. It looks like we provided a good stay for you. If there's anything we could've done better I would love to hear from you. Thank you again, and I hope you have a wonderful holiday.

Dear Erin, Thank you for submitting a review about your recent visit. It looks like you had a good stay, but there's room for improvement. If you want to give me details feel free to contact me. Thank you, and have a wonderful holiday.

Dear Tanya, Thank you for taking the time to submit feedback. It looks like you had a great stay. I'll make sure to let the staff know. Thank you again, and I hope you have a wonderful holiday season.

Dear Tanya, I am very sorry to hear about your experience during your visit. Please feel free to reach out to us directly, and we'll see if there's anything we can do to help. Thank you for your honest feedback, and I hope you have a good rest of your holiday season.

Thank you Teresa for taking the time out of your holidays to submit a review. We are so happy you had a great stay. We look forward to having you again in the future. Thank you again, and have a wonderful rest of your holiday season.

Dear Leslie, we appreciate you taking the time to review your recent visit. It looks like we did a great job. I'll make sure to let the staff know. Thank you again, and we hope you have a wonderful holiday season.

Dear Donna, Thank you for taking the time to submit feedback regarding your recent visit. I'm glad you had a great stay. I will talk to the staff about enforcing the rules. Pool is supposed to be closed at 10. I appreciate you letting me know about your experience. I'll make sure the staff sees your comments. Thank you again, and have a wonderful holiday.

Dear Jon, Thank you for taking the time out of your day to submit feedback regarding your recent visit. It looks like you had a great stay. Hopefully you choose us again if your travels bring you to Columbus.

Dear Chris, Thank you for taking the time to submit a review. It looks like we have some room for improvement. We'll keep working to get better, and if there is anything specific we'd love to hear about it. Have a wonderful day.

Dear Aaron, Thank you for taking the time to submit feedback regarding your recent visit. We always try to make our guests feel welcome, and it looks like we provided you great service. I appreciate your kind words, and we hope to see you again. Have a great week.

Dear Anthony, Thank you for taking the time to review your recent stay. It looks like you had a great stay. We appreciate your positive comments, and we hope you'll visit us again the next time your travels bring you to Columbus.

Dear Michael, Thank you for taking the time to give us a review about your recent visit. It appears that there is some room for improvement. Feel free to let me know how we could've provided you better service. Thank you again, and we hope to see you again.

Dear Cynthia, Thank you for giving us your honest feedback about your stay. I will make make sure that maintenance takes a look at the issues that you experienced. Thank you again, and I hope you have a great week.

Dear Keith, Thank you for taking the time to post your honest feedback. I'll have a talk with the associate that was working that evening. If you have the time, feel free to reach out to me and we can discuss the specifics of your interaction. Thank you again, and have a great day.

Thank you for taking the time to submit feedback regarding your recent visit. I'm sorry that the accommodations were not up to par for you. Please feel free to reach out, so I can have maintenance take a look at the issues you mentioned. Thank you again, and have a great day.

Dear Vito, Thank you for taking the time to submit feedback about your recent visit. We appreciate your comments, and I'll make sure that the staff sees it as recognition of a job well done. Thank you and we hope you visit us again.

Dear Stanley, Thank you for taking the time to submit a review regarding your stay. It looks like we could have done some things better. If you have the time I'd love to hear about it. Thank you again.

Dear Lori, Thank you for taking the time give us your honest feedback. It looks like we provided a good experience during your visit. I'll make sure to pass along your score with the staff. Thank you again, and we hope you visit us again.

Dear Daniel, Thank you for giving your honest feedback. I wholeheartedly agree, I'll make sure the housekeeping supervisors see this so they can get it corrected. I'm glad the rest of your stay was great, and hopefully we see you again if you're back in Columbus.

Dear Wayne, Thank you for taking the time to submit a review regarding your stay in Columbus. It looks like the staff performed admirably. I'll make sure that they get the recognition they deserve. Thank you again, and we hope you visit us again if your travels bring you to the Polaris area.

Dear Anonymous, Thank you for taking the time to submit a review of your recent visit. It looks like the staff did a great job making you feel welcome. We hope you choose us again if your travels bring you to the Polaris area. Have a great summer.

Dear James Van, Thank you for taking the time to submit a review of your stay. I do apologize for the inconvenience, but the closures are listed on the website. Hopefully once the renovations are finished, you'll give us another shot. I hope you have a wonderful rest of your summer. Thank you again.

Dear Anne, Thank you for your honest comments. I'll make sure to pass those along to corporate. We have narrowed down the issues that could be causing the leaks, and we are waiting on estimates. I'll let the staff know they did their part. Thank you again, and I hope you have a great week.

Dear Jamie, Thank you for taking time out of your day to give us feedback. I appreciate your notes about our hotel, as our housekeeping staff works very hard to keep the rooms in good shape. We hope to have the pool up and running in the next month. Thank you again, and have a great day.

Dear Robert, Thank you for taking the time to submit a review regarding your recent visit. I'm sorry you had issues with the TV, I hope you let the staff know so someone could take a look at it. It was a pleasure having you as a guest and I hope you have a great summer.

Dear Anonymous, Thank you for taking the time to give us feedback about your visit. It looks like you had an enjoyable stay. I'm glad we were able to provide that for you. Thank you again, and I hope you have a great rest of your summer.

Thank you for taking the time to submit feedback regarding your recent visit. I'm sorry about the shower gel, I hope you let the staff know so we could replenish it. I will talk to the associate that checked you out and make sure she responds better in the future. Thank you again, and I hope you have a great summer.

Dear Donna, Thank you for taking the time to review your recent stay with us. It seems like you had an enjoyable stay. I will make sure that the staff gets some recognition. Thank you again, and I hope you have a great summer.

Dear Kathy, Thank you for taking the time to submit feedback regarding your recent visit. It looks you had a good stay. I'll have maintenance take a look at the sofa, and I appreciate you letting me know. We hope you visit us again if your travels bring you to Columbus. Have a great day.

Dear Robyn, Thank you so much for taking the time to submit feedback regarding your recent stay. It sounds like we provided you a great stay. We look forward to seeing you the next time your travels bring you to Columbus. Thank you again, and have a happy 4th.

Dear Elaina, Thank you for taking the time to give us feedback. It looks like we did a pretty good job during your visit. If there's anything else you would like to add, please feel free to contact us. I hope you have a great summer, and thank you again.

Dear Bouedett, Thank you for taking the time to give us feedback regarding your recent visit. Thank you for letting me know about your negative staff interaction. I will have a chat with the staff in regards to your issue. Thank you again, and we hope you choose us again if you visit Columbus.

Dear Morris, Thank you for taking the time to submit a review of your recent visit. It looks like we made your stay a memorable one. I'll make sure that the staff sees your comments. Thank you again, and we hope to see you again if your travles bring you to Columbus.

Dear Larry, Thank you for taking the time to give us honest feedback regarding your recent visit. I'm sorry that your stay was a disappointing one, we are getting ready for a renovation later this year. We hope you give us another chance once some updates have been made. Have a great day.

Dear Jennifer, I am sorry for the inconvenience that you experienced during your stay. The pool closure is listed on our website and Expedia's website as well. We strive to make everyone's stay enjoyable, and I hope you give us another chance once the pool is reopened. Have a wonderful week.

Dear Ashley, Thank you for your honest feedback regarding your recent stay. If you have a moment, I would like to hear what disappointed you so much about your stay. Thank you again, and I hope you have a great week.

Dear Allison, Thank you for taking the time to submit feedback regarding your recent visit. It looks like we could've improved on some areas during your stay. If you have the time, please feel free to reach out to discuss those issues. Thank you again, and I hope you have a great day.

Dear Terry, Thank you for taking the time to give us a review. It seems like your stay was a positive one, but it looks like there's a little room for improvement. Please let us know if there's anything we could do better. Thank you again, and we hope you visit us again.

Dear Deanna, Thank you so much for your review. It looks like the staff helped make your stay a memorable one. Thank you again, and we hope you visit us again if your travels bring you to Columbus.