Reception

Reviews of Hotel Diana Jardin et Spa

3 out of 5
Hotel Diana Jardin et Spa
Località Saint Bénin, 1/b, Pollein, AOSTA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 150 out of 191 reviews" "
Rating 8 - Good. 36 out of 191 reviews" "
Rating 6 - Okay. 4 out of 191 reviews" "
Rating 4 - Poor. 1 out of 191 reviews" "
Rating 2 - Terrible. 0 out of 191 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Excellent staff. Good value for money. We stay for skiing in pila. Car is required as it's around 5 min drive. Not much in Pollien but it was a good base for us. Would definitely recommend.
Stayed 5 nights in Mar 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute reservation done without much search. Was greatly surprised. Rooms are spacious and their breakfast was wonderful and included. The front staff gave us a great restaurant recommendation. It was dinner at the farm nearby (400m). The meal was delicious and the owner and staff wonderful. Dinner was delicious and got some local Genepi and Grappa complimentary.

10/10 Excellent

Ilsang, Yorba Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place. Clean and friendly staff serving very nice breakfast which was included in the great price.
Stayed 1 night in Oct 2023

10/10 Excellent

yaakov

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel, the room was big, the breakfast is excellent,The view is stunning, the location of the hotel is perfect for a trip to the entire Aosta region and the Gran Paradiso nature reserve. The hotel staff both at reception and at breakfast were amazing, so kind and considerate. There is no doubt that we will return here again when traveling in the area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Massimo, Salerno

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place very comfortable
Stayed 3 nights in Oct 2023

10/10 Excellent

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Philippe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best quality for the price!
Hotel Diana Pollein truly is a jewel. Run by a family, the whole staff always is very attentive to your needs and wishes. The property is welcoming, clean and professionally run. The breakfast offers a complete line of breads, juices, fruits, ham and cheese. Excellent quality for the price! I recommend it very much.
Stayed 3 nights in Sep 2023

8/10 Good

joaquim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff. Shame the restaurant wasn’t open for evening meals. The breakfast was very good.
Stayed 1 night in Aug 2023

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Family Run Hotel!
This is a fantastic family run hotel close to everything you can want. Stefano, Veronica, and Elisa are so accommodating. They know where to go for a panoramic view of the entire valley; and where to eat for the best food in the Aosta Valley. We will definitely go there again.
Stayed 1 night in Mar 2023

10/10 Excellent

Anne

Stayed 1 night in Jan 2023

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Immaculate room. Great breakfast
Stayed 1 night in Sep 2022

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Super hotel - bedrooms were very clean but could do with updating which you can see they are working on. The staff are truly amazing - if Carlsburg did staff, they would come from here ! Reception staff,especially the Italian Ab Fabulous one was a superstar👍
Stayed 3 nights in Aug 2022

10/10 Excellent

Perry

Stayed 4 nights in Jun 2022

10/10 Excellent

Alistair

Stayed 1 night in Mar 2022

8/10 Good

Lukasz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good, recommend
Stayed 2 nights in Jan 2022

10/10 Excellent

ZEEV GEORGE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very friendly staff especially Stefano who helped put with covid test appointment
Stayed 5 nights in Jul 2021

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff. Working well with covid restrictions. Discount for hotel guests in the restaurant which served nice food
Stayed 1 night in Jun 2021

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place Owned by Family, Very Clean, spacious Rooms, Unique setting close to highway towards to the tunnel Mt Blanc. Service was Very good. Restaurant downstairs has traditional menu, and they speak many languages. I would love to come here.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to be new or renovated .. mixing vintage with modern. Bathroom standard excellent. Reception staff very friendly speaking several languages
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings were incredible! The hotel staff was spectacular! The rooms were great! The breakfast was awesome! Extremely happy with our stay.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

anil sakhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
A very well located family run property if you want to stay just outside the old town , great parking and very comfortable , nice breakfast spread and very friendly staff . Stefano was extremely helpful on what places we should visit in Aosta Valley.
Stayed 4 nights in Jul 2019

10/10 Excellent

Artem, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. We were in early November and there were very few guests in the hotel, but this is only an advantage. From our room view of the mountains. The hotel staff is very friendly, suggested to us a great place for dinner, and in general were always friendly. In the morning a delicious breakfast is served with a variety of pastries.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The hotel is very nicely decorated. The staff is amazing. The breakfast is very good. Lots of nice things to eat. The hotel was going through some maintenance and it was rather noisy one morning, so that’s why I didn’t give a 5 star rating. We will definitely go back to Hotel Diana.
Stayed 2 nights in Oct 2018

8/10 Good

William

Liked: Cleanliness, staff & service
The staff are all very helpful & friendly & always want to assist.
Stayed 3 nights in Sep 2018

10/10 Excellent

MVS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good breakfast. Attentive stuff. Recommend.
Stayed 1 night in Jul 2018

10/10 Excellent

Natalie, Devon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel with excellent staff
We had a fantastic 5 night stay at Hotel Diana. The hotel itself is very clean and kept to a nice standard. The bed was large and comfy and the room was spacious with beautiful views of the mountains. One of the main things we noticed was how friendly and welcoming the staff were. You can tell it is a family run hotel, every member of staff greeted us with a smile every day and made an effort to speak to us in English, knowing that our Italian was very poor. I cannot fault them for their enthusiasm and professionalism. Breakfast was continental and was delicious with a nice variety of food every day. We also especially liked the tea station set up in reception where you could help yourself to tea and biscuits/sweet treats whenever you wanted. The hotel is a great location for exploring the various ski resorts around the Aosta valley....although I would definitely recommend hiring a car for getting around as there is not a lot within walking distance. We would definitely return!
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for passing through.
Only warm hotel we stayed at in Italy end of September. Super friendly. Super clean. Very comfortable. You'll need a car but only 10 mins from anything you'd want to see locally.
Stayed 1 night in Sep 2017

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italy
The view from the hotel was like being in a post card. We chose to leave the restaurant below the hotel because service did not give the same service as they did at checkin. I am not sure that they are even associated with the hotel, we ended up walking down the street and had pizza at a local trattoria. The checkout and breakfast was very accommodating and pleasant. The room was spacious enough and the a/c did work well.
Stayed 1 night in Jul 2017

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel ! Very quiet and comfortable Staff very courteous Absolutely wonderful find !

10/10 Excellent

MARINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima stry comoda per chi vuole essere vicino alla telecabina per Pila. Personale gentilissimo buona colazione. Unica pecca i cuscini. Preferirei avere la scelta del cuscino morbido e duro visto che soffro di cervicale. Per il resto tutto perfetto consigliatissimo ci torneremo sicuramente ancora
Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
O hotel fica bem localizado, próximo ao centro de Aosta. Tem um ponto de ônibus em frente a hospedagem. Os quartos são bem espaçosos, com camas comfortáveis, e limpos assim como o banheiro sempre com toalhas limpas, xampu e sabonete a disposição. Os funcionários do local são bem calmos e compreensivos, estando a disposição para ajudar em caso de problemas. O café da manha é bem farto de comidas, e tem um local bem amplo para comer. No geral é uma ótima opção para se hospedar na região.
Stayed 3 nights in Dec 2023

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement dans lequel nous venons souvent passer quelques week-end parfait et proche de Aoste
Stayed 1 night in Dec 2023

10/10 Excellent

Anne-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une adresse à retenir
Stayed 2 nights in Dec 2023

10/10 Excellent

Diego

Stayed 1 night in Oct 2023

10/10 Excellent

KIT YING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff Good breakfast with relaxing atmosphere and good food
Stayed 2 nights in Sep 2023

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto perfetto e molto gentili
Stayed 1 night in Sep 2023

10/10 Excellent

Virginie de

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon rapport qualité prix et personnel très accueillant
Stayed 1 night in Aug 2023

10/10 Excellent

gwenaelle

Stayed 1 night in Aug 2023

8/10 Good

SILVIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Personale gentilissimo, struttura vicina ad Aosta con ampio parcheggio scoperto ed incustodito, pulita e con una bella area esterna destinata alla spa disponibile su prenotazione e con supplemento. Camera silenziosa e climatizzata. Nel bagno mancava però il bidet, il lavabo è minuscolo e c'è solo una piccola mensola d'appoggio. Colazione varia con spremute e uova strapazzate disponibili con supplemento.
Stayed 1 night in Jul 2023

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott plass med møye å gjøre - vi skulle bare sove der denne gang. Vil nok tilbake å prøve de forskjellige tilbudene de har i jacuzzi’en.
Stayed 1 night in Jul 2023

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Kirsten

Stayed 2 nights in Jul 2023

10/10 Excellent

CELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous n avons passé qu une seule nuit mais avons été très content de la chambre, du petit déjeuner. Le personnel est très sympathique. Nous recommandons
Stayed 1 night in Jun 2023

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons tout aimé de cet hôtel. Le petit déjeuner est superbe, l'accueil en français par tous les employés rencontré et l'hôtel en général.
Stayed 2 nights in Jun 2023

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Myriam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023