Pollena Trocchia Residences

"Best city located hotel in Naples area"

"Our thanks to the Ms TATIANA, the breakfast greeter, is consistently outstanding, exceeding my expectations every time. On the other side, some Credit goes to the breakfast buffet service: Great team: IDA D , IMMA , FEDERICA A,LAMIA, ARIANNA P and EMANUELE whom we have make it a must to congratulate before leaving and promised them that we will be back with great pleasure. They were polite ,professional and competent. This cozy restaurant has left the best impressions! Thumbs up for PATRICIA(room-attendant).The room was so crisp ,wrinkle-free bed linens without any creases. Looking forward to staying with you in the future. What a great place"

"Very nice clean rooms with decent street view. "

"The staff was highly attentive to our needs during our stay, including preparing a breakfast box for us to take along when we told them that we could not stay for our paid breakfast due to our flight departure time. We originally wanted two separate beds for our room, and when we were given a room with a combined bed, the staff even came and split the bed for us. The hotel is close to restaurants, a grocery store, metro, trains, and transportation to the airport (only about 15-20 minutes away). Highly recommend this place."

"Rooms are really spacious and spotless. Staff are really helpful at front desk. Breakfast is lovely too. "

"Did no have breakfast."

"The hotel ot self was really good, i had a large single with balcony, i thought it was very clean and well presented, all staff was friendly and helpful if needed....... Couple of points the room came with paper cups would of prefered a proper cup especially when pouring boiling water in the paoer cups.. Its located very close to train starion but shake about the area with alot of poverty and very busy in the area, but despite the busy traffic the room was quiet at night.... If i did stay in naples again i woukd more likely return here as breakfast was amazing choice."

"Yes"

"My wife and I stayed for 12 nights at this hotel to celebrate our 30th wedding anniversary. The hospitality started before we departed as we received an email a week earlier with a warm welcome and hotel instructions which are important because it is in a small town without big city facilities. We arrived late at night and since the restaurant was closed, the personnel offered complimentary finger food and a nice drink. Our room and all the common accesses in the hotel were impeccably clean and orderly. The equipment is modern (LED TV, Nespresso machine, climate control, exterior retractable awning…). The staff is very attentive and proactive to the guests’ needs (our car was turned around each time in the parking lot, cappuccino is served at breakfast without asking…). There are more subtle details that made our stay pleasant and without problems. There was a road blockage due to a fallen rock off a cliff and we were not able to go to the west of Praiano (Amalfi, Atrani, Ravello….the best part of Amalfi Coast) by car or bus. Suela, the owner, was very helpful in arranging alternate transport by shuttle, taxi and ferry. The wonderful staff made the difference in our sojourn and rendered it even more memorable. This is a family run hotel and the people are passionate and love what they do. We also loved the charm of Praiano and felt welcomed by the residents in the shops, or meeting them along the paths and steep staircases. . The locals made us feel like we belonged here."