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Hotel Illa D'Or

Photo gallery for Hotel Illa D'Or

Front of property
On the beach, beach towels
On the beach, beach towels
Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas
Terrace/patio

Overview of Hotel Illa D'Or

VIP Access

Hotel Illa D'Or

4.5 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470

Explore the area

  • Popular LocationPlaya d'Albercuix6 min walk
  • Popular LocationPollensa Port16 min walk
  • Popular LocationLa Platjola3 min drive

Room options

About this area

Puerto de Pollensa

Located in Pollensa, Hotel Illa D'Or is in the entertainment district and on the beach. Roman Bridge and Calvario are local landmarks, and some of the area's attractions include Hidropark and Karting Can Picafort.

What's nearby

  • Playa d'Albercuix - 6 min walk
  • Pollensa Port - 16 min walk
  • Es Caló - 2 min drive
  • La Platjola - 3 min drive
  • Boquer Valley - 4 min drive

Getting around

  • Muro Station - 27 min drive

Restaurants

  • Laroc - 9 min walk
  • Restaurante Na Ruixa - 12 min walk
  • Al Fresco Deli - 12 min walk
  • Guru - 13 min walk
  • Brisas - 14 min walk

About this property

Hotel Illa D'Or

4.5-star luxury hotel by the sea
A roundtrip airport shuttle, a poolside bar, and a garden are just a few of the amenities provided at Hotel Illa D'Or. This hotel is a great place to bask in the sun with a beachfront location and beach towels. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage, a facial, or a body treatment. Enjoy Mediterranean cuisine and al fresco dining at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • A seasonal outdoor pool with pool umbrellas
  • Buffet breakfast (surcharge), an outdoor tennis court, and a porter/bellhop
  • A TV in the lobby, an elevator, and smoke-free premises
  • A front desk safe, tour/ticket assistance, and concierge services
  • Guest reviews say great things the dining options, breakfast, and helpful staff
Room features
All 120 rooms have comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 26-inch LCD TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: EUR 13.50 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurante 1929
  • La Terrassa
  • Gin and Tonic Corner

Things to do

  • Fitness center
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (861 square feet)
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 26-inch LCD TV
  • Satellite channels

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 13.50 per person (approximately)
  • Airport shuttle fee: EUR 50 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Frequently asked questions

Does Hotel Illa D'Or have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM–8 PM.

Is Hotel Illa D'Or pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Illa D'Or?

Hotel Illa D'Or doesn't offer parking.

What time is check-in at Hotel Illa D'Or?

Check-in is from 2 PM - anytime.

What time is check-out at Hotel Illa D'Or?

Check-out is at noon.

Does Hotel Illa D'Or provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Where is Hotel Illa D'Or located?

Located in Pollensa, this beachfront hotel is on the boardwalk and within 1 mi (2 km) of Playa d'Albercuix, Playa del Port de Pollença, and La Platjola. Pollensa Port and Boquer Valley are also within 1 mi (2 km).

Can I cancel my reservation for free at Hotel Illa D'Or and receive a full refund?

Yes, Hotel Illa D'Or offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Illa D'Or cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 374 out of 499 reviews" "
" "10 - Excellent 75%
Rating 8 - Good. 108 out of 499 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 13 out of 499 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 2 out of 499 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 2 out of 499 reviews" "
" "2 - Terrible 0%

9.6/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovley Hotel
The hotel is well positioned, with excellent staff and direct access into the Med for a swim. 5 mins walk to the main town.
Stayed 6 nights in Oct 2022

10/10 Excellent

Nicola

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff are excellent. Property is large and well equipped. Breakfast is good although not as extensive as we normally have but nonetheless is very nice. You will need a car. We are already planning our return.
Stayed 7 nights in Apr 2022

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and tranquil stay at this hotel. Personally I wouldn’t stay here at the height of summer due to the size of the pool and number of sun beds. Great choice for breakfast and restaurant staff were friendly. Room was spotlessly clean but the air conditioning could do with improvements. We will definitely be returning.
Stayed 7 nights in Oct 2022

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Catherine

Stayed 10 nights in Oct 2022

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Lois, Atlanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So lovely we added another day to our stay. Truly a magnificent hotel! I can’t wait to come back!!!
Stayed 1 night in Oct 2022

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Stuart James Cowell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and staff were very friendly.
Stayed 6 nights in Sep 2022