4/5 Good
Carolyn
Traveled with partner
Oct 23, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
Hotel Illa D'Or 4**** Sup
Photo gallery for Hotel Illa D'Or 4**** Sup
Overview of Hotel Illa D'Or 4**** Sup
VIP Access
Hotel Illa D'Or 4**** Sup
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Contactless check-out
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470
Explore the area
- Playa d'Albercuix6 min walk
- Pollensa Port15 min walk
- Playa del Port de Pollença19 min walk
Choose dates to view prices
About this area
Puerto de Pollensa
Located in Pollensa, Hotel Illa D'Or 4**** Sup is in the entertainment district and on the beach. Pollensa Port and Alcudia Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcudia Beach. Hidropark and Karting Can Picafort are also worth visiting.
What's nearby
- Playa d'Albercuix - 6 min walk
- Pollensa Port - 15 min walk
- Playa del Port de Pollença - 19 min walk
- La Platjola - 2 min drive
- Es Caló - 2 min drive
Getting around
- Sa Pobla Station - 23 min drive
Restaurants
- Restaurante 1929 — 1 min walk
- La Terrassa — 1 min walk
- Little Italy — 8 min walk
- Al Fresco Deli — 12 min walk
- Ambrosia — 14 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Contactless check-out
Safety measures
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily: EUR 13.50 per person
- 2 restaurants
- 1 poolside bar and 1 bar
- Room service available
Things to do
- Fitness center
- Outdoor tennis court
- Sauna
- Seasonal outdoor pool
- Spa tub
- Tennis
Family friendly
- Babysitting/childcare (surcharge)
- Laundry facilities
- Seasonal outdoor pool
- Snack bar/deli
Conveniences
- Elevator
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- German
- Portuguese
- Spanish
Business services
- Business center
- Conference space (861 square feet)
- Meeting room
Outdoors
- Beachfront location
- Garden
- Pool umbrellas
- Terrace
Spa
- Massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Shower
Entertainment
- 26-inch LCD TV
- Satellite channels
More
- Desk
- Safe
Similar properties
See similar properties
Puerto de Pollensa
Hot tub
4 star
Hotel
Parking included
Guest rating 4.5+
Family friendly
Policies
Check-in
Check-in from 2 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 13.50 per person (approximately)
- Airport shuttle fee: EUR 50 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa d'Or
Illa D'or 4 Sup Pollensa
Hotel Illa D'Or 4**** Sup Hotel
Hotel Illa D'Or 4**** Sup Pollensa
Hotel Illa D'Or 4**** Sup Hotel Pollensa
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.8/5
Cleanliness
4.7/5
Staff & service
4.6/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Clive
Traveled with partner
Oct 19, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2021
5/5 Excellent
Denise
Traveled with partner
Sep 30, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021
5/5 Excellent
Jeffrey, London
Traveled with family
Sep 27, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021
5/5 Excellent
Valerie
Sep 21, 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021