Ratings based on 36 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Guildford

Excellent location full of atmosphere

Posted Aug 26, 2017
Location: Lots of restaurants (advise booking!!) and places to see especially the 365 steps to the small church on top of the hill.
Enjoyed an 8 day stay at this well positioned hotel. Staff were excellent and the rooms comfortable with air conditioning a necessity in the August sun. Its a great place to stay to venture out to many of the northern parts of the Island although you will need a car. Parking is a problem but once you have located the public car parks which are a few hundred yards away it is OK.
5 out of 5
for Everyone
by A verified traveler from London

Ideal location in centre of town

Posted Aug 19, 2017
Hotel Juma has a great location in plaza major. On Sunday mornings when the market is on you can sit and have a leisurely breakfast and watch the hectic market all around you which is really fun. It is an old hotel (built 1907) and is full of character. There are great views from the solarium on the roof.
4 out of 5
for Couples
by A verified traveler from Scotland

A lovely Hotel full of character

Posted Jul 11, 2017
Pros: Full of character and exceptionally clean
Cons: Provision of a fridge
Location: Pollensa is a beautiful old town with lots of bars, Cafés, restaurants and fabulous shops
Although the accommodation at this Hotel is fairly basic the cleanliness is exceptional and views from roof top are breathtaking, The lovely Pollensa square where the hotel is situated is very busy and lively however the shutters in the bedrooms block out most of the noise at night. The Hotel is quaint, well situated and offers an excellent breakfast choice, which includes a cooked breakfast if requested. The weather was extremely hot during our stay and the only thing lacking in the hotel was provision of a fridge, even a small one to store a few drinks would have helped, we had to keep asking the bar staff for ice which was a little embarrassing.
Comment from Hotel Management
Jul 15, 2017 by Joan, Hotel Management
Hola Pat! Thanks for your nice comments about the hotel, we always try to do our best fot our guets. About the fridge in the room, we haven't it because it redices the space in the room, is noisy and increase the price of the room. We have the bar with terrace outside and don't worry about asking for ice, we don't mind to give it to our guests! Hope to see you again!
5 out of 5
by Eduardo

Definitely recommendable

Posted Jul 3, 2017 on Hotels
Could not have been at a better location, right at the plaza mayor in Pollença. Ask for room 203 - the only one with a balcony to the square. We were lucky enough to get it randomly, and it made the whole stay a lot more special. The breakfast is delicious and served at the square - delightful!
Comment from Hotel Management
Jul 8, 2017
Thanka for your comments. We try to do our best to make your holidays special. Hope to see you again! Joan
4 out of 5
by Stephen

Lovely location

Posted Jun 25, 2017 on Hotels
The Place is really nice and central with good views of the square. Really enjoyed the stay.
Comment from Hotel Management
Jul 22, 2017
Thanks! Hope to see you again.
4 out of 5
for Everyone
by A verified traveler from Harrogate, UK

Very central with friendly staff.

Posted Apr 11, 2017
Pros: Very central, clean and friendly.
I had a lovely room with a view to the Puig Santa Maria. Very central, but quiet at night (except for the bin lorries first thing in the morning).
5 out of 5
by A verified traveler

Great service and fabulous location

Posted Sep 18, 2016 on Hotels
The staff was extremely helpful with our early departure. A food tray was sent the night before as we had a 6:30 Taxi ride to the airport.
4 out of 5
by Xiaodan

Posted Aug 31, 2016 on Hotels
Place is fantastic. It is located in the center of pollenca which is very continence for food and shopping.
5 out of 5
by Susan from London

Great place to stay in Pollensa

Posted Apr 24, 2016 on Hotels
Excellent stay at Hotel Juma. Small traditional hotel with friendly service, high quality of cleanliness and lovely breakfasts. Central location and easy parking close-by. Great views from the roof terrace. We look forward to a return visit.
5 out of 5
by Ciara from Nottingham


Posted Sep 29, 2015 on Hotels
Wonderful stay in a traditional Spanish hotel. Fabulous location, great breakfast and wonderful hot tub on the roof! Well Worth a visit, we'll definitely be back!