Ratings based on 34 Verified Reviews

3.4 out of 5
71% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Shasta Lake, CA

Quiet enough and close enough!

Posted Feb 11, 2018
A basic independent hotel en route to Tahoe. We appreciated the friendly staff and attention to cleanliness in the room. Not luxurious, but pretty good for the price.
Comment from Hotel Management
Feb 20, 2018 by KC, Hotel Management
Thanks and welcome again.
2 out of 5
by Alyce

Not the best

Posted Nov 20, 2017 on Hotels
The toilet hadn’t been cleaned in a while. The pillows completely flat, and the heater didn’t work that well. By no fault of theirs, bring ear plugs, Hwy 50 is behind them, very noisy.
1 out of 5
by Karen

Unfinished bathroom

Posted Oct 15, 2017 on Hotels
This was our second time at this hotel and this room was terrible!!! The bathroom was a construction zone and was being turned into a handicapped area. But it was not completed and it was not acceptable for guests! Also the toilet stopped working. And a mirror was not cleaned and the carpet was stained. There were pesky flies all day and night. Overall the room was disgusting! Don't go in Room 101. When we reported the condition to the front desk/owner, he just shrugged and said it was not complete when he bought it and his contractor left before it was done. No apology, no discount etc. So we will NOT be coming back to this hotel! That room should not have been open for customers .
4 out of 5
by Cindy

Pollock Pines Bowling

Posted Oct 8, 2017 on Hotels
It was the second time I have stayed here...nothing fancy...needs new bedding and some TLC...But good location!
3 out of 5
by Marc

In the middle of the forest

Posted Sep 11, 2017 on Hotels
Don't expect too much when you are in the middle of a forest. I was on the second floor and the stairs looked like they were going to collapse. Actually they were fixing the other stairs while I was there. Rooms are dates, but clean. Bed was not comfortable and I could get the cable to work . Bathroom was clean. Looks like maybe they have long term tentants there.
Comment from Hotel Management
Sep 15, 2017
Thanks.
3 out of 5
by Nancy

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017
Thanks
3 out of 5
by Jorge

Posted Aug 13, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017
Thank you.
4 out of 5
by susan

Alaska 2017

Posted Aug 3, 2017 on Hotels
It was fine. Bathroom could have used some repairs/updating but it was adequate. Walking distance to the main drag so it was great.
Comment from Hotel Management
Aug 18, 2017
Noted Thanks.
3 out of 5
by A verified traveler

Needs a lot of work.

Posted Aug 1, 2017 on Hotels
This place is in need of remodeling. Open electrical outlet with exposed wires over bathtub/shower, cobwebs hanging from celing and beds as hard as a rock. Went to front desk to ask for two towels because we had 4 people in the room. At the front desk he acted like we were bothering him and he was put out. A little pricey at $110 for what you get. I would have stayed in Placerville where there are more options for hotels. Not sure how this place got a 3.6 rating because its not that good.
Comment from Hotel Management
Aug 4, 2017
I tried to find open wires in bath room but could not find any. some people like hard bed and some soft, it is something no one can help. How can be a guest guess that what is bothering the other person, that can be of something else too. Guest has not mentioned the date, so we are not sure about the incident. Best western is one of the nice hotels in Placerville, please try that. Thanks.
4 out of 5
by A verified traveler

Posted May 29, 2017 on Hotels
Large rooms and comfortable
Comment from Hotel Management
Jun 28, 2017
Thank you sir. Looking forward to see you again. KC