Ratings based on 796 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Riverside

1. Find another Hotel; Don't stay here.

Posted Jul 13, 2017
Pros: The staff was courteous and very nice. They did their best. Hotel management understaffed the property and fails to address vending and sign repairs.
Cons: 1. Increase staff, Install key card access at the front door main lobby, Supply more and better quality towels for guests, Repair the sign, etc.
Location: Property is in a questionable area. Be cautious after dark. Do not leave valuables in your car or in you room if you leave.
1. Attempted to contact hotel to advise of a late check-in, but desk never answered the phone. We kept getting the answering machine saying that the mail box was full so we could not leave a message. 2. Sign light out. The Hotel is in an area of old buildings so staff used a flashlight to attract our attention to the front entrance. 3. Heat in building was unbearable, especially the hallways, but at least the room air conditioner worked. 4. There was no anti-slip treatment in shower and I almost fell (possible safety code/ADA violation). Only one safety bar, but not located near shower (possible safety code/ADA violation). 5. None of the soda machines were working on any floor. 6. Only two cheap thin small towels, and two thin cheap wash clothes were provided. 7. No after hours guest access from the Hotel front door. Had to bang on the door to attract staff to let us in. The only after hours guest access is in the rear of the building. You need to ask yourself why the Hotel does not want after hours access to the lobby. The hotel is in a questionable area. 7. We did not go to breakfast since we had lost complete trust in the Hotel by this time. We were afraid to try the food. Save yourself the aggravation and stay somewhere else.
2 out of 5
by A verified traveler from pamona ca

Hotel Condition and Breakfast

Posted Jul 6, 2017
Hotel need freshing up for a pleasant smell and Breakfast was horrible no juice in dispenser came out with water all items that we're supposed to be hot were cold
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Noisy parking lot

Posted Jul 3, 2017
While trying to sleep guest or unknown individuals were screaming and being loud around 4am in parking lot. Overall room was clean,staff was friendly and polite would recommend .
3 out of 5
Recommended
for Everyone
by A verified traveler

Good but not great

Posted Jul 2, 2017
Pros: It was very clean
Cons: Please provide staff that is engaged in their jobs and with guests
Nice clean hotel, convenient to hwy, but no hot water and the tv reception was awful. Staff was unfriendly and not receptive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2017
The hotel was as described. Staff were very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not the best neighborhood but a nice hotel inside.

Posted May 24, 2017
The hallways appeared a bit dirty but the room was very nice. Good looking comfortable room
5 out of 5
by Sheri

This traveler left a rating score only Posted May 19, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 17, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
Stayed here for Podiatry school interview and it was great. A few others stayed there as well.
1 out of 5
by A verified traveler

Chose not to stay here...

Posted Apr 25, 2017 on Orbitz
Location: Location is questionable. Would not want to leave the hotel. No restaurants.
Area around hotel very, very sketchy. Crime signs posted. Was not comfortable leaving car in parking lot - at all.