Ratings based on 517 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

comfortable, convenient location.

Posted Oct 19, 2017
Cons: The coffee was bad
comfortable, convenient location. coffee was not very good.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2017
Good experience at here. Nice staff. Nice breakfast. And good traffic.
Comment from Hotel Management
Oct 5, 2017 by Front Office Manager, Hotel Management
Thank you for taking the time to let us know about your recent stay. We look forward to having you stay with us again very soon. Thank you for choosing La Quinta Inns & Suites Pomona.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Posted Sep 15, 2017
Our stay was very pleasant . Good location and of course very good staff. If in the future we need to visit pomona we will definitely stay at your place. Thank you.
Comment from Hotel Management
Sep 16, 2017 by Front Office Manager, Hotel Management
Thank you for taking the time to let us know about your recent stay with us. We look forward to having you back with us again very soon! Thank you for choosing La Quinta Inns & Suites Pomona.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

Great hotel on Pomona

Posted Sep 5, 2017
Great pool. Friendly staff. Decent breakfast and coffee all day was a plus. Very for friendly. Will book here again.
Comment from Hotel Management
Sep 10, 2017 by Front Office Manager, Hotel Management
Thank you for taking the time to let us know about your recent stay with us. I appreciate your feedback and I will relay your words to the rest of our staff. We look forward to having you back with us again very soon.
3 out of 5
by A verified traveler

Posted Aug 7, 2017
Cons: Maid service, towels in pool area, pool was dirty, breakfast was not that good
Location: Disneyland and Universal Studios
It was near the area we needed. Other than that I do not see myseld staying here again. For the price I paid I was expecting much more.
Comment from Hotel Management
Aug 9, 2017 by Front Office Manager, Hotel Management
Thank you for taking the time to let us know about your recent stay. I will be sure to address these things immediately with our staff. We have weekly cleaning and maintenance of our pool and we service the pool area every day. During the summer season, we do see a lot of high volume of swimmers and we do our best to ensure the pool is clean and presentable. It is feedback like yours that lets us know how we are doing and helps us improve our overall operation. Again, thank you for choosing La Quinta Inn & Suites Pomona.
5 out of 5
Recommended
for Everyone
by A verified traveler from Porterville, Ca

Best bed ever!

Posted Jul 26, 2017
Pros: The bed.
Cons: Make sure the tub drains a little better. I was standing in water during my shower.
Location: It's really not that far from Disneyland- straight up the 57 and you are there in 25 minutes.
Clean room and loved that it had a fridge and a microwave. I can't tell you how awesome it was to walk into a room with the AC turned all the way down- we just came out of 100+ weather in our hometown. The bed was the most comfortable I'd ever had at a hotel, and I'm really not just saying that! I plan to book this chain from now on, just because the bed was that good!
Comment from Hotel Management
Jul 28, 2017 by Front Office Manager, Hotel Management
Thank you for taking the time to let us know about your recent stay. We love to hear back from our guests and we are certainly glad you enjoyed the bed. We look forward to having you back with us again very soon. Thank you for choosing La Quinta Inn & Suites Pomona.
1 out of 5
by A verified traveler

Close to Cal Poly

Posted Jul 23, 2017
Pros: beds were comfortable, staff was friendly rooms were clean.
Cons: The chair at the desk was worn out.
Location: Motel is close to the college campus
I was on the first floor and you could here people clearly walking in the room above, kept me up until 12:30 when I called the front desk and it stopped. Very noisy stay
Comment from Hotel Management
Jul 23, 2017 by Front Office Manager, Hotel Management
Thank you for taking the time to let us know about your recent stay with us. I do apologize that there was noise throughout the first part of your evening. I am glad we were able to take care of the noise for you and that you enjoyed your comfy bed and clean room. Upon your next stay, please let us know as soon as you experience any excessive noise so that we may correct the issue for you in order for you to enjoy your sleep. Again, thank you for choosing La Quinta Inn & Suites Pomona
4 out of 5
by April

Decent

Posted Jul 20, 2017 on Hotels
The room is nice. However there was only one wash cloth and absolutely soap or shampoo etc.
Comment from Hotel Management
Jul 22, 2017 by General Manager, Hotel Management
Thank you for taking the time to let us know about your recent stay. I see that there may have been the absence of some basic amenities in your room. I apologize and thank you for bringing this to our attention. I will be sure to use your feedback to share with our staff. I appreciate your feedback and we use reviews like these to help improve our overall operation. Again, thank you for feedback and thank you for choosing La Quinta Inns & Suites Pomona.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for students, near many campuses.

Posted Jul 17, 2017
Pros: Location near university
Cons: Security and keeping the noise level down at night.
Location: Safe, clean, and usually quiet.
I have stayed at this La Quinta numerous times in the past. This stay was a little eventful. I did not have a hair dryer in the room, and they were unable to furnish one until my second day. I had to call twice about it, which is a little hassle. The circuit popped one morning, and the bathroom light would not go on. That was a little hassle. I was irritated that there were noisy guests running around until after midnight, and the noise started up again at 5am the next morning. This is unacceptable, and security should have taken care of this. It sounded like people were dropping concrete blocks on the ceiling above me!! I hope that this changes, or I will be forced to find another location.
Comment from Hotel Management
Jul 20, 2017 by Front Office Manager, Hotel Management
Thank you for your loyalty to La Quinta Pomona. I am pleased to know that because of your past stays you continue to choose us for your lodging needs. I see that your most recent stay was not the most pleasant. I will be sure to address the issues you stated and will be able to better accommodate you upon your next return. Your satisfaction is our utmost priority and your feedback will definitely help us improve our overall operation. Again, I thank you for choosing La Quinta and we look forward to having you back again with us soon.
4 out of 5
by Michelle

Clean and comfortable

Posted Jul 15, 2017 on Hotels
The hotel and grounds were in good shape and clean overall. A few minor things like a stain on the carpet in the hall to our room kept me from the highest rating. The staff was helpful and friendly and promptly refilled towels in the pool area when we asked. Very convenient to Cal Poly.
Comment from Hotel Management
Jul 20, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate us about your recent stay. We look forward to having you back with us again very soon.