Ratings based on 463 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from coral springs fl

Price gouging

Posted Oct 10, 2017
Nice hotel but they charge for everything. 25 dollars a day for parking. Resort fee of 25 dollars for lounge chairs on beach. They nickel and dime you for everything. I will try another hotel in area next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Homestead, FL

Five stars

Posted Sep 28, 2017
Very comfortable, clean, great beachfront property, outstanding service, fantastic breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler

Overal nice stay

Posted Sep 5, 2017
The only thing I didn't like about the hotel was they don't have enough cribs to accommodate families. I was bummed my kid had to sleep next to us wasn't as relaxing as o hoped especially when on vacation. The hotel and staff are nice.
Comment from Hotel Management
Sep 13, 2017 by PompanoParadise, Hotel Management
We are pleased to hear that you had a nice stay with us. Unfortunately, we provide cribs on a first come first serve basis. Based on the fact that hotel was sold out during this time all cribs were gone fast. We apologize for the inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler from plano, TX

Nice and close to the beach

Posted Sep 1, 2017
It was our honeymoon and we had a great time. The hotel was nice and the staff were friendly
Comment from Hotel Management
Sep 3, 2017 by PompanoParadise, Hotel Management
First off congratulations on your wedding. We are very pleased you had a wonderful stay with us and appreciate your feedback. We would love to welcoming you again. Maybe on your first Anniversary?
4 out of 5
Recommended
for Everyone
by A verified traveler from Los angeles CA

Nice hotel on the beach

Posted Aug 15, 2017
It was a ice experience. Right at the start though two "hidden fees" with almost $53 per night that kind of killed it for me! Expedia did not disclose the fees which are mandatory resort fees and mandatory vallet parking. Other than the hotel was very nice and clean and on the beach
Comment from Hotel Management
Aug 19, 2017 by PompanoParadise, Hotel Management
We are so pleased you had a great experience at our hotel. The Resort Fee and Valet Parking fee is listed on all websites and confirmation Email. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Check your bill

Posted Aug 4, 2017
Although all arrangements were made via Expedia, on check out the hotel charged me again for the entire stay. There was hardly an apology as I waited for the correction to be done. Always check your paperwork.
Comment from Hotel Management
Aug 19, 2017 by PompanoParadise, Hotel Management
Thank you for staying with us. We sincerely apologies for the billing error.
5 out of 5
by Kelley

Great stay on the beach

Posted Jul 17, 2017 on Hotels
This is a great place to stay to be right on the beach. They pool area is great, with a patio bar and food. At night you can have a nice dinner in the restaurant. The spa is out of this world. The have a gym and outside yoga. There are a lot of local places to visit or just hang out there.
Comment from Hotel Management
Aug 19, 2017
We are so thrilled you had an amazing stay at our Resort. Thank you so much for your review and staying with us.
3 out of 5
by A verified traveler from Columbus, OH

Nice, but wasn't worth the money for us...

Posted Jul 9, 2017
Pros: The staff was very nice, the view was decent, the hotel seemed to offer a lot of options, the beds were comfortable, the balcony offered a nice breeze Cons: the pool area was closed due to a private party (if you have kids, that matters), the view was part ocean/part the side of the hotel (allowing you to see in other's rooms and vice versa) and parking lot, there was trash still sitting on the nightstands and balcony, I wasn't a fan of requiring vallet parking or parking meter - although the gentlemen were extremely nice and accommodating It was nice, but really not worth the expense for us; maybe it would have been without kids and as an adult stay. The staffing was very pleasant. When we got there, they required additional deposits to be held, which took days to reappear/be credited - that kind of frustrated me. I've stayed in other hotels that were just as nice or nicer, yet cost much less.
Comment from Hotel Management
Jul 17, 2017 by PompanoParadise, Hotel Management
Thank you for the review of our hotel. We are very proud to offer the Award Winning Funky Fish Ocean Adventure program for kids at our Resort and would partially use one of the pools for a very limited time. However, since we have 2 pools on premises one is always available without any limitations. We are very pleased to hear you found our staff to be nice and pleasant. All hotels do hold a deposit on the Credit Card upon check-in which is being released immediately after check-out. It really comes down to your Credit Card provider how fast they will release the hold. Thank you so much for staying with.
5 out of 5
Recommended
for Everyone
by A verified traveler from hanover, Pa.

Very nice on the beach great view

Posted Jul 9, 2017 on Orbitz
Pros: Clean and great pool
Cons: Nothing
Location: Beachfront.
Staff friendly and helpful. Great pool beach chairs and umbrellas.
Comment from Hotel Management
Jul 15, 2017 by PompanoParadise, Hotel Management
We are very pleased that you had a great stay and enjoyed all of our amenities. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
THE HOTEL WAS VERY PRETTY,NICE BEACH. BUT THEY CHARGED ADDITIONAL FOR EVERYTHING INCLUDING VALLET PARKING. IF YOU WANT TO PARK IN THE HOTEL YOU HAVE TO PAY EXTRA FOR VALLET. ALSO THERE WHERE MANY FEES NOT INCLUDED IN THE PRICE.
Comment from Hotel Management
Jul 13, 2017 by PompanoParadise, Hotel Management
Thank you for the review of our hotel. All hotels along Florida's Coast provide valet parking only due to limited space so close to the beach. Our rate of $27.00 is very competitive compared to other hotels. We have no hidden fees. The only fees we have is for valet parking and a daily resort fee. Both of them are listed on all booking websites. Our daily resort fee of $ 20.00 includes two beach lounge chairs & one beach umbrella per day, high-speed Wi-Fi, daily Yoga/Fitness Class access for two people, two bottled waters in guest room replenished daily, unlimited local and domestic long distance phone calls. This is a total value of $ 101.95 per night when paid for it separately. It also entitles you to a 15% DISCOUNT on all regular-priced Spa Treatments & Services.