Ratings based on 198 Verified Reviews

3.9 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Worcestershire, UK

Exceeded expectations

Posted Sep 28, 2017
Pros: Superior room
Cons: Breakfast
Location: Perfect location for Pompeii archeological site
Having read recent reviews I was quite worried about what we'd booked. We had booked a superior room and were pleasantly surprised. The room was modern and clean. It had a large bed and everything looked new. The bathroom was spotless with essential products and a better than usual hairdryer. However breakfast was very disappointing. Ideal situation moments away from Pompeii archeological site. I would definitely recommend this hotel.
Comment from Hotel Management
Oct 2, 2017 by La Direzione, Hotel Management
Gentilissima Mel, grazie per aver recensito l'Hotel del Sole. Ci fa piacere di aver soddisfatto le Sue aspettative. Non Le resta che tornare presto a Pompei e scegliere ancora l'Hotel del Sole come Suo punto di appoggio per visitare tutte le meraviglie del nostro territorio, Cordiali saluti, La Direzione
4 out of 5
Recommended
for Everyone
by A verified traveler from Plano TX

Very good value Very good value

Posted Sep 28, 2017
Pros: Good location, value and condition.
This hotel is a very good value. It's in an excellent location right across from one of the Pompeii entrances and it has been updated and in a good location.
Comment from Hotel Management
Oct 2, 2017 by La Direzione, Hotel Management
Gentilissimo Jim, grazie per aver scelto la nostra struttura e per aver raccontato la Sua esperienza di viaggio. Ci fa piacere di aver soddisfatto le Sue aspettative e speriamo di averLa presto nostro gradito ospite, soprattutto per farLe cambiare idea sulla nostra colazione con panorama sugli scavi archeologici, che come il resto della struttura è in continua crescita e miglioramento. Cordiali Saluti, La Direzione
4 out of 5
Recommended
for Everyone
by A verified traveler from Warwickshire

Excellent location across the road from the ruins

Posted Sep 15, 2017
I had chosen this hotel because of its location and we were not disappointed. It is directly across the road from the ruins and the breakfast room/evening bar has an amazing view of them. We didn't really eat in the Hotel although there is a restsurant downstairs and the breakfast/cafe bar upstairs. The staff were friendly and the room clean and tidy although quite basic. Our mini bar fridge didn't work and although we mentioned it to reception it wasn't fixed during the visit. This was not a major problem to us. The view from our balcony also was not great and there was only one chair and no table on the balconies. We didn't spend much time in the hotel during our stay and therefore these things were not a problem. Overall it was a great holiday and I wouldn't hesitate to stay there again.
Comment from Hotel Management
Sep 18, 2017 by La Direzione, Hotel Management
Gentile Cliente, siamo orgogliosi nel leggere la Sua cortese recensione, con particolare menzione alla nostra posizione e all'operato del nostro Staff. Speranzosi di rivederLa ancora nostro graditissimo ospite per i Suoi futuri pernottamenti a Pompei, per dimostrale il nostro continuo miglioramento dei nostri servizi. Cordiali saluti
4 out of 5
Recommended
for Everyone
by A verified traveler from York

Good hotel in a great position for the ruins.

Posted Sep 8, 2017
We paid a little extra for a junior suite and had a great room with balcony overlooking the site of the ruins. Suffered from road noise however but still a great room. Trees hide any view of the ruins themselves but there is a good view of Vesuvius from the top floor breakfast room. Facilities are limited but this is not a resort hotel: you stay here to see the ruins and for that the hotel is great. It is a pity they have not made more of the garden area at the back of the hotel to make it more attractive to sit and enjoy a welcome drink after a day's walk. The entrance to the ruins is no more than five minutes away and we found all the hotel staff very helpful and friendly.
Comment from Hotel Management
Sep 18, 2017 by La Direzione, Hotel Management
Gentile Cliente, A nome di tutto lo Staff La ringrazio per aver speso gradite parole nei Nostri confronti. La nostra Struttura è in continua crescita, cercando di migliorare in base ai consigli lasciati dai nostri gentilissimi Ospiti. Sperando di essere diventati il Suo punto di riferimento per i prossimi soggiorni a Pompei, saremo lieti di ospitarLa. Cordiali Saluti
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic location for visiting Pompeii

Posted Jul 8, 2017
Pros: Location
Cons: Drinking glasses in bathroom / bedroom
Location: Visit Pompeii, Vesuvius and Ercolano...
Hotel Del sole is an excellent hotel for visiting Pompeii. It has good parking and an amazing view from the restaurant (breakfast room). Rooms are ok but nothing special, but come for the location...
Comment from Hotel Management
Jul 13, 2017 by La Direzione, Hotel Management
Good afternoon and thankyou for your review, we are very happy that you suggest our Hotel to other guests, it is an onour for us. Thankyou very much. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Simple hotel close to the ruins of Pompeii

Posted Jun 25, 2017
Pros: Very good value for money. Close to the ruins.
Cons: Breakfast would have benefited from fresh fruit.
Location: Excellent spot for viewing the Roman ruins and travelling around the area.
Had a lovely stay here. This was a good base for sightseeing the Roman ruins of Pompeii and Herculaneum. Breakfast was a simple continental selection, it would have benefited with some fresh fruit. We ate in the restaurant which was lovely, as were the other restaurants in the area. Good value for money.
Comment from Hotel Management
Jul 1, 2017 by La Direzione, Hotel Management
Gentile Cliente, siamo entusiasti di aver soddisfatto le Sue aspettative e La ringraziamo a nome di tutto il personale; inoltre saremo ben felice di riaccoglierLa nuovamente presso la nostra struttura. Cordiali saluti, La Direzione
3 out of 5
by Sam

Posted May 3, 2017 on Hotels
The hotel and rooms are very run down, but the location is great opposite the ruins.
Comment from Hotel Management
May 5, 2017
Gentilissimo Ospite, grazie per aver recensito la nostra struttura. Ci dispiace abbia avuto problemi con le camere, se ci avesse comunicato subito il problema avremmo immediatamente provveduto a risolvere quanto necessario Speriamo di poterla avere di nuovo nostro ospite per farLe cambiare idea. Cordiali Saluti, La Direzione
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Apr 3, 2017
Very friendly staff, my room was clean and comfortable. Breakfast is just OK.
Comment from Hotel Management
Apr 11, 2017 by La Direzione, Hotel Management
Gentilissimo Ospite, La ringraziamo per la Sua gradita recensione e speriamo di poterLa avere presto di nuovo a Pompei. Cordiali Saluti
5 out of 5
by Gina

Great hotel

Posted Mar 28, 2017 on Hotels
We were all very happy with our stay at hotel del sole. The hotel was very clean, comfortable and felt safe. The location is perfect!
Comment from Hotel Management
Apr 1, 2017
Gentile Cliente, sono a ringraziarLa per la Sua graditissima recensione. Con piacere riscontriamo la Sua soddisfazione circa tutti gli elementi che compongono la nostra struttura. Location, professionalità nell'accoglienza, qualità dei nostri servizi. Non deve far altro che tornare presto a Pompei e scegliere ancora noi per i Suoi futuri pernottamenti in città Cordiali saluti, La Direzione
5 out of 5
by Adam

Better than advertised.

Posted Mar 25, 2017 on Hotels
Didn't know what to expect, looked a bit low-class from the front photo but this place was superb. New, new, new, friendly and helpful staff, literally directly across the street from the Pompeii ruins entrance - but there was no (street) noise in our room. Great, gated parking. I would not stay anywhere else if my goal was to view the ruins.
Comment from Hotel Management
Apr 1, 2017
Gentile Cliente, sono a ringraziarLa per la Sua graditissima recensione. Con piacere riscontriamo la Sua soddisfazione circa tutti gli elementi che compongono la nostra struttura. Location, professionalità nell'accoglienza, qualità dei nostri servizi. Non deve far altro che tornare presto a Pompei e scegliere ancora noi per i Suoi futuri pernottamenti in città Cordiali saluti, La Direzione