Superior Double Room | Minibar, in-room safe, desk, soundproofing

Reviews of Hotel Maiuri

4 out of 5
Hotel Maiuri
Viale Unita d'Italia, 20, Pompei, NA

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 166 reviews" "
Rating 8 - Good. 66 out of 166 reviews" "
Rating 6 - Okay. 12 out of 166 reviews" "
Rating 4 - Poor. 4 out of 166 reviews" "
Rating 2 - Terrible. 3 out of 166 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, in a good location, with easy access to the centre of town and tourist sites. Great rooms which were well equipped and clean. Food was good. Staff were friendly and very helpful.
Stayed 3 nights in Oct 2023
Response from Irene on Oct 24, 2023
Kind Mr. Clarke, thank you for your review.We are very happy that you were satisfied with your stay and that you enjoyed the location of the hotel, the breakfast and the rooms.We hope to welcome you again.Best regards

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff!! We enjoyed the stay, the walk into Pompeii wasn’t too bad and it was easy access to sushi and pizza spots nearby. Great spot for tourists to stay and a great rate.
Stayed 4 nights in Aug 2023
Response from Francesca on Aug 21, 2023
Kind Guest, Thank you so much for your positive review! We're glad that you enjoyed your stay in our facility and that you liked our staff members and the main tourist attraction and restaurant. Hoping to host you again soon, best regards.

10/10 Excellent

Harris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Francesca on Jul 28, 2023
Kind Guest, Thank you for you extremely positive review. We're glad that you enjoyed your stay in our facility. Hoping to host you again soon, Best regards

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Francesca on Jul 25, 2023
Kind Guest, Thank you for your extremely positive review. We're glad that you enjoyed your stay in our facility. Hoping to host you again soon. Best regards

10/10 Excellent

Brice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great even though we checked in after 10pm. The hotel was only a 7 min drive to the archaeological site so we were happy
Response from Irene Catapano on Apr 1, 2023
Kind guest, thank you for leaving a review.We are really very happy that you enjoyed the work done by the staff, which welcomes and assists customers with care during their stay and the location of the hotel, located just minutes from the archaeological site.We hope to welcome you back in the hotel soon.Cordially

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Rather 3 than 4 stars, excellent service by staff
The hotel lies a short drive from the ruins and the cathedral. The rooms are rather small, are in good condition, clean, offering basic comfort. The bathroom is equipped with a shower. The breakfast was good but the breakfast room is squeezed. Internet was fast and reliable. The staff was exemplary accurate information and in providing service. Parking is free. Opposite of the hotel is a restaurant and a pizzeria which is popular with local clients.
Stayed 1 night in Oct 2022
Response from Irene Catapano on Jan 26, 2023
Kind guest, we are happy for the time you spent writing a review about your stay at our hotel.We are really happy to read how much I enjoyed the kindness of the staff, the cleanliness and the breakfast.with the hope that he will soon find us again, best regards.

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay with two rooms.
Extremely clean, spotless! Breakfast was very nice, coffee was delicious. Friendly and polite staff. Basic, safe, and clean hotel. 10 - 15 minute walk to Pompeii ruins entrance. Our stay here was nice.
Stayed 3 nights in Jan 2023
Response from Irene Catapano on Jan 10, 2023
Kind guest,thank you for this wonderful review.Your words were much appreciated by all the staff.Thank you for your kind words about breakfast and staff.All of us are very committed to ensuring that all our guests are satisfied with their stay.Hoping to welcome you back to our hotel best regards.

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service
Very basic, budget hotel. Basically a place to sleep for one or two nights while exploring the ruins which are walking distance away. Surprisingly good breakfast and the staff were outstanding. I'm happy for what I paid. If management is reading this I'd like to point out the excellent service we received from Gianello, the late night front desk staff who checked us in. Friendly, knowledgeable about the area and transportation needs, and just a generally pleasant check in experience.
Stayed 1 night in Sep 2022
Response from G. Longobardi on Oct 9, 2022
Kind Mr. Savicki,Thank you so much for this great reviewFor us it is fundamental the care towards our customers, and we are very happy that you have appreciated the welcome and suggestions of our staff who are very committed to making the stay of our dear guests as pleasant as possible.We are very happy that you also enjoyed our breakfast where you can find every day a variety of sweet and savory and cakes made by us.waiting to welcome you back to PompeiiCordially

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful stuff.
Stayed 2 nights in Aug 2022
Response from andrea on Sep 8, 2022
Kind guest, thank you for your review!We are very happy that during his stay he appreciated the cleanliness of the hotel, the common areas and his room, as well as the kindness of the staff.See you soon and best regards.

8/10 Good

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient for Pompei, but far enough away that it remains quiet
Stayed 1 night in Aug 2022
Response from andrea on Aug 20, 2022
Kind Mr Jackson, thank you for taking the time to write your review.We are very happy to learn that your stay has been pleasant; With the hope of being able to welcome you back in the structure, we offer cordial greetings.

10/10 Excellent

Ruela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights in 2 rooms with our big “kids”. Hotel M has very Clean rooms. Excellent breakfast. Parking is safe and convenient. Super friendly owner and staff! The owner goes out of his way to help us get CNG Metano for our car rental! He and the staff also help us find everything — laundry, making our itineraries more efficient, good restaurant… etc . The restaurant across the hotel is superb! 5.0 on trip advisor, and the hotel owns it too. Overall, we highly recommend this hotel. Wonderful!
Stayed 3 nights in Jul 2022

8/10 Good

Eleanor

Liked: Cleanliness, staff & service
Helpful info from staff
Stayed 4 nights in Jun 2022
Response from G. Longobardi on Jul 12, 2022
Kind Ms. Eleanor, Thank you for your rewiew. We are pleased to read about your stay in Pompeii, and we are glad that you noticed the daily commitment that our staff employs to make our guests' stay pleasant, making them feel at home. Best regards

6/10 Okay

Audrey

Traveled with family
Liked: Staff & service
Staff great!!!
Stayed 1 night in Jan 2022
Response from G. Longobardi on Jan 8, 2022
Dear Ms.Grosenick, Thank you for your rewiew. We are glad that you noticed and appreciated the work of our staff to ensure that the services offered are of quality. Hoping to have you another time as our welcome guest, Best regards

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, smart hotel.
Stayed 2 nights in Nov 2021
Response from Andrea on Nov 6, 2021
Dear Mr. Neal , Thank you for your kind review. We're glad to know you enjoyed your stay in our Hotel and appreciated the kindness of our staff and our delicious breakfast and clean. We hope to see you here again for your next trip to Pompei. Best Regards / G. Guariglia - Front Office Dept.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for 1 or 2 nights
Very friendly staff. Breakfast was fine. Walking distance to the train station, restaurants and the ruins (15 minutes). We could hear the traffic from our room and the view from the balcony was underwhelming.
Stayed 2 nights in Feb 2020
Response from Roberto - Front Office Agent on Feb 26, 2020
Dear Guest, thank you for your kind review. We're glad to know you enjoyed your stay in our Hotel and appreciated the kindness of our staff and our delicious breakfast. We hope to see you here again for your next trip to Pompei. Best Regards

10/10 Excellent

Brenda, Connecticut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family owned property went above and beyond to make sure we had a good stay. They also were very knowledgeable about the Pompei ruins and were able to guide us on how best to visit. We asked about a taxi and they just drove us to the entrance. Breakfast was great. Cappucino was great. We would stay here again when we come back.
Stayed 3 nights in Feb 2020
Response from Roberto - Front Office Agent on Feb 26, 2020
Dear Mrs. Brenda, thanks for your kind review, it has been a plasure welcoming you in our Hotel. We're very glad to know you appreciated the kindness of our staff, the breakfast's service and that you might be our guests again. Greetings from the entire staff of Hotel Maiuri ****

10/10 Excellent

Teck Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Pompei
Check in process was fast and the staff was extremely friendly and made sure you had all the information you need on the area of Pompei.
Stayed 3 nights in Jan 2020
Response from Roberto | Front Office Agent on Jan 13, 2020
Dear Mr Teck Boon, greetings from Hotel Maiuri **** We're really glad to know you have enjoyed your stay in our Hotel. It has been a pleasure to help you discover the beautiful area of Pompei and made you feel like home. We hope to meet you here again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to have been recently renovated and in great shape. The staff were very nice and helpful.
Stayed 1 night in Aug 2019
Response from G. Guariglia Front Office Manager on Aug 17, 2019
Dear guest, Thank you so much for your kind review. We are glad to know that you liked our Hotel this much. Yes, the hotel has been refurnished and renovated recently to guarantee a better accomodation to all of our guests. thank you so much and we hope to see you soon here at the Hotel. Best regards,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and gave us a free ride to the train station.
Stayed 1 night in Jul 2019
Response from Giuseppe Coppa / Front Office on Jul 31, 2019
Dear guest, Thank you so much for your review. We are glad to know that you liked our hotel this much. We give our best to guarantee the perfect accomodation for all of our guests. Thank you very much indeed and we hope to see you soon here at the Hotel. Best regards, Giuseppe

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay!
It was an awesome location, great room and friendly staff. The breakfast was awesome and they accommodated my daughters gluten intolerance.
Stayed 3 nights in Jul 2019
Response from Giuseppe Coppa / Front Office on Jul 29, 2019
Dear mrs.Jill, Thank you so so much for your review. You and your daughter were so kind and friendly, and I'm glad that i've met both. I hope to see you again soon here in the Hotel, maybe next year. Kind regards from all of us of the Staff of the Hotel Maiuri. Best regards, Giuseppe

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Giuseppe Coppa / Front Office on Jul 29, 2019
Dear guest, Thank you very much for your kind review. We are glad to know that you liked our hotel this much, we give our best to all of our guests to guarantee the perfect accomodation. Thank you very much indeed from all of us of the Staff of the Hotel Maiuri and we hope to see you for a future stay. Besy regards, Giuseppe Front Office Supervisor

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. They always showed the best predisposition to help and even giving us gluten free options for breakfast. The hotel is close to the ruins and it is very comfortable.
Stayed 1 night in Jul 2019
Response from Giuseppe Coppa / Front Office on Jul 9, 2019
Dear guest, Thank you very much for your kind review. We are glad to know that you liked our hotel this much, we give our best to all of our guests to guarantee the perfect accomodation. Thank you very much indeed from all of us of the Staff of the Hotel Maiuri and we hope to see you for a future stay. Besy regards, Giuseppe Front Office Supervisor

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was reslky good. The bed was reay comfortable.
Stayed 1 night in Jun 2019
Response from Giuseppe Coppa / Front Office on Jul 2, 2019
Dear guest, thank you so much for your kind review. We're glad to know that you liked our hotel this much. We hope to see you again here at the Hotel for a future stay. Thank you so much and see you soon. Best regards, Giuseppe

10/10 Excellent

Wendy M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Maiuri
What a lovely family run hotel! The people were all so very friendly and helpful! Great breakfast. We ended up getting a ride to the train station for free. I would love to come back and stay here.
Stayed 2 nights in Jun 2019
Response from Giuseppe Coppa / Front Office on Jun 22, 2019
Dear mrs.Wendy, Thank you so much for your kind review. Glad to know that you liked our hotel this much. We give our best to guarantee the perfect accomodation to our guests from the rooms to the breakfast. Thank you so much and a special thanks from Andrea, the owner. Kind regards from all of us of the Staff. Your sincerly, Giuseppe Front Office Supervisor

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019
Response from Andrea Tranfo/Hotel Manager on Jun 14, 2019
Thank you very much for your excellent review.

10/10 Excellent

Zoe, Kings Langley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the owner/manager could not do enough for us. From driving us to the station, organising a tour guide to ensuring my friend had Gluten free food. Simply refreshing. The hotel is very clean and the breakfast was lovely.
Stayed 2 nights in May 2019
Response from Giuseppe Coppa / Front Office on May 11, 2019
Dear Mrs. Zoe, thank you so much for this beautiful review. We are glad to know that you liked our Hotel this much. We try to give the best to all of our guests. We hope to see you again here at the Hotel for a future trip. You were very kind and friendly. greetings from all of us! Kind regards, Giuseppe

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Wonderful attention. People were more than patient and helpful... totally awesome breakfast!!
Stayed 3 nights in Apr 2019
Response from Giuseppe Coppa / Front Office on Apr 14, 2019
Dear mrs. Bernice e mr.Vincent, thank you so much for your kind review. We are glad to see that you liked our hotel this much. You two were so kind and friendly with us. We hope to see you again here or the in the US. You were special for us. Thank you very very much from me and from all of us. Best wishes, Giuseppe

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff very friendly and helpful. The hotel is quite small with only 40 rooms and is on the outskirts of town, 10 minute walk to main square, which does mean it is lovely quiet in the evenings. Would recommend this hotel for your trip to Pompeii.
Stayed 6 nights in Mar 2019
Response from Giuseppe Coppa / Front Office on Mar 13, 2019
Dear sir/madame, thank you for the great review, we are glad to know that you liked our hotel! We give our best to guarantee the perfect accomodation for our guests. Thank you so much from all of us and we hope to see you again here. Best regards, Giuseppe

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern, quaint, clean, convenient.
I would stay here again.
Stayed 1 night in Feb 2019
Response from Giuseppe Coppa / Front Office on Feb 16, 2019
Thank you mr.John for your kind review, glad to know that you liked our hotel. We hope to see you again here soon! Best regards, Giuseppe (Joseph)

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Thank you all
The hotel was amazing, the staff even better! Couldn’t have asked for a better vacation in Pompei! Thank you to Mr. Andrea for the hospitality and transportation and Joseppe from front desk! Who’s deffinitely stay here again if I ever return to Pompei, and would Definitely recommend to friends and family! My wife and I were torn between This hotel or hotel Pompei Resort literally next door to it; and we are glad we made the best of the two choices!
Stayed 3 nights in Oct 2018
Response from Giuseppe Coppa / Front Office on Oct 17, 2018
Dear mr.Joseph Thank you for your kind review, glad to know that you liked our hotel and our staff. It was a pleasure to have you here with your nice family and bambino. We are looking forward to have you again here for a future stay here at the hotel. Thank you so much and best wishes to all of you. Best regards, Giuseppe Front Desk Dept.

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They go the extra mile!
Our stay was absolutely made even more special with the hospitality shown by the staff members; Andrea, Joseph, Antonio and the rest of the team.
Stayed 5 nights in Sep 2018
Response from Giuseppe Coppa / Front Office on Sep 25, 2018
Dear Zahra and Mohammed, thank you for your beautiful review. We are glad to know that everything we did was worth it! You two were so kind and friendly. We wish you all the best, we hope to see you again here at the Hotel soon. Best whishes from all of us.

10/10 Excellent

Elmar, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and modern building with excellent service at the receiption. From the Metronitvis a 10 Minute walk to the Hotel.
Stayed 3 nights in Sep 2018
Response from Giuseppe Coppa / Front Office on Sep 16, 2018
Dear mr.Elmar, Thank you for your beautiful review. We are glad to know that you liked our hotel. Many thanks from all the staff of the Hotel. We hope to see you again soon here at the hotel. Best regards, Giuseppe

8/10 Good

Gillian

Having a hire car this place was picked due to the free parking. The staff were very helpful and friendly. Rooms were clean, tidy and love sitting out on a private balcony. Only a short walk to the main square. Great stay.
Stayed 2 nights in Aug 2018
Response from Giuseppe Coppa / Front Office on Sep 7, 2018
Dear Mrs.Gillian Thank you very much for your review, especially for having listed our services that according to him were excellent and well beyond his expectations. We are waiting for you here at the Hotel should the opportunity arise and we will be more than happy to host you again. Greetings from all the staff of the Hotel Maiuri. Cordially, Giuseppe Front Desk Dept.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and helpfull. Room and bathroom was clean.
Stayed 4 nights in Jul 2018
Response from Giuseppe Coppa / Front Office on Jul 29, 2018
Dear guest, thank you for your review, glad to know that you liked our hotel. We give everything to guarantee the best accomodation, especially the staff at the reception and the housekeeping. We hope to see you again soon here at the Hotel Maiuri. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Giuseppe Coppa / Front Office on Dec 9, 2018
Gentile ospite, grazie mille per la sua recensione, siamo contenti che il nostro albergo le sia piaciuto. L'aspettiamo per un altro soggiorno qui in albergo. Cordialmente, Giuseppe Front Desk Dept.

10/10 Excellent

Stanley, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel to Pompeii ruins
The hotel had good parking, clean well appointed rooms, friendly and helpful staff and a an excellent breakfast. Highly recommended
Stayed 2 nights in Jun 2018
Response from Andrea Tranfo/Hotel Manager on Jul 14, 2018
Dear Mr. Stanley , Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel . Thank you also for your comments regarding our breakfast and parking-service, as well as the mention of the hotel staff. Many Thanks . G. Guariglia - Front Office manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well laid out
Excellent experience. Bar closed at midnight unfortunately just as we returned from the restaurant for a nightcap. Other than that it was great.
Stayed 1 night in Jun 2018
Response from Giuseppe Coppa / Front Office on Jul 1, 2018
Dear guest, thank you very much for your review. We are glad that you liked the hotel. We would like to say that the bar is open 24h (like the reception as well) for any requests. We wish to see you again for another wonderfull stay in Pompeii

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a very friendly service. Good breakfast. They found for us a very nice guide (Alessia) to visit the scavis. Parking is available and excellent restaurants are in a close walk
Stayed 1 night in Jun 2018
Response from Giuseppe Coppa / Front Office on Jun 15, 2018
Dear mr.Mauro Thank you for your review, we are glad to know that you liked our hotel and our services so much. We are pleased to have you in our Hotel and we hope to see you again soon. Thank you again from all the staff. Have a nice day Best regards,

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Giuseppe Coppa / Front Office on May 3, 2018
Dear ms.Geraldine Thank you for your review, we've spent some good times with you as guests. We hope to see you in Ireland. We wish you good luck from all the staff. Thank you very much! Joseph

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely welcoming and helpful staff
The hotel was lovely and clean, nice room. The only downside was that we could hear our neighbours in the mornings especially those with kids so an noisy early wake up call for us. The staff were amazing. Have lots of tips of where to go and how to get there. Recommended restaurants to eat at. And when our transfer was late, they rang the company themselves to find out where it was. Could not have asked for better staff.
Stayed 3 nights in Mar 2018
Response from Giuseppe Coppa / Front Office on Apr 4, 2018
Good evening sir and madame, thank you for the review. We're sorry to hear that you heard your neighbours in the early morning. Thanks for the feedback for the staff. Guest comes first always, that's why me and my collegues helped you for the restaurant. About the transfer, we care about, that's why I called them 2 times. Hope to see you soon at our hotel. Best regards

6/10 Okay

Traveler, Orlando

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel near Pompeii
The staff are great and nice. The room could be cleaner. The floor was very sticky. And this is not a 4 star hotel. Bathroom was small and the location was a little bit noisy. I regretted I paid for 2 nights. It was easy to find the hotel and easy to park. We walked to Pompeii excavation - 10 to 15 minutes. I do recommend to visit the Cathedral. It is very pretty inside.
Stayed 2 nights in Dec 2017
Response from Andrea T./ Hotel manager on Dec 30, 2017
Dear Mrs Torres , Thank you very much for your feedback and we'll hope to see you again.

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I stayed in this hotels a night in this hotel and loved it. The property is a little far to walk to the scavi but other than that I can only say good things about Maiuri. Andrea, I'm not sure if he is the owner, but anyhow, was very nice and helpful. He even fixed a broken handle on my luggage. He called a taxi driver who is his friend, Armando I believe, very friendly as well and charged us a very reasonable amount to drive us to the train station. I highly recommend this hotel as it was very clean and roomy as well.
Stayed 1 night in Oct 2017
Dear Mr Ever, thank you very much indeed for sharing your positive opinion on Hotel Maiuri. My staff and I are thrilled to hear your kind words and we are happy to know that we could not do more to help you. I look forward to welcoming your wife and you at your next visit in Pomnpeii. Kind regards, Andrea Tranfo

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Easy access.
The hotel was clean, staff was very friendly and accomodating. It was an excellent experience.
Stayed 1 night in Oct 2017
Response from Andrea T on Oct 13, 2017
warm greetings from Hotel Maiuri , we appreciate your 5 stars review. see you soon Andrea T/reception dept

4/10 Poor

paoying

Disliked: Room comfort
pay less, get worse room.
I have booked 4 rooms for 4 couples, the rooms are marked "non-smoke" rooms when I have booked. But the hotel gave us 3 rooms are smoked and we asked for non-smoke, they just told us "sorry, we don't have any non-smoke rooms available." We felt so upset since we are allergy for the smell and we could not sleep very well. The hotel owner/manager told us that we booked the rooms from "expedia" that means we could not have good rooms, because we paid less?!
Stayed 1 night in Sep 2017
Dear Mr. & Mrs Paoying, thank you for having given us the precious time to express your appreciation and opinion on our Hotel MAIURI . Please accept our most apologetic for the inconveniences that happened during your stay and we look forward to seeing you again soon to show them the quality and attention we provide to our guests. Yours sincerely. G. Guariglia / Front Office Manager

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ride through Italy
It was a pleasure to have stayed there
Stayed 1 night in Aug 2017
Dear Mr Tony, Thank you so much for this 5 star review following your recent stay with us. It was a pleasure to have you like our guest . we would love to have you stay again. best regard

10/10 Excellent

David, Northants

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & staff
From the moment we arrived to the time we left, the staff could not have been anymore accommodating. Very friendly, cleaned room everyday, fed us on arrival despite being past their breakfast times. Gave us a lift to the ruins. Booked our transport up to Vesuvius. For my 50th birthday they presented me with champagne and fruit and even put me in a room with a view of Vesuvius! We will definitely recommend this hotel to people wishing to visit Pompeii.
Stayed 4 nights in Aug 2017
Response from Andrea Tranfo on Aug 19, 2017
Dear Emma and David, thank you for having taken the time to review us. It's great to hear such positive feedback from our guests. I'm so pleased that you appreciated the attention we pay to our guests and the warm welcoming from the staff. We would love to have you stay again in the near future. Kind regards, Andrea Tranfo Hotel Manager

10/10 Excellent

J, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel near city centre
Great hotel. Nice and clean. Front desk was extremely friendly and helpful. The manager/hotel owner was very nice and accommodating. We spend one night there and it was lovely. A 10-15 minute walk to the city centre, it was covenintely located. Would stay there again and recommend others to stay there!
Stayed 1 night in Jun 2017
Response from Andrea Tranfo Hotel Manager on Jul 8, 2017
Dear Mr J, thank you for having taken the time to share your opinion following your recent stay at Hotel Maiuri. It was a pleasure to welcoming you in our property. Iam so pleased that you thoroughly enjoyed your time with us. Please come back and visit us again for another memorable stay. Best regards, Andrea Tranfo

10/10 Excellent

JY, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with friendly and helpful staff
The front desk wasn't very helpful in ensuring we found the right places to go during our brief stay in Pompei. The hotel is bright and clean, located 5mins from the city centre (15 minute walk) and the front desk and hotel manager/owner were extremely nice. Would definitely recommend and stay there again.
Stayed 1 night in Jun 2017
Response from Andrea T on Jun 25, 2017
Dear guest, Thank you for your positive comments regarding our property. It was a pleasure to welcome you here at the Hotel Maiuri and we hope to see you soon in the near future. Greetings from the staff. Kind Regards, Andrea Tranfo Hotel Manager

8/10 Good

Haiou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Pompeii
Great location, excellent staffs very helpful. Breakfast is ok. Will probably stay there again. Even it's not that close to the main entrance to the Pompeii archaeological, they gave us a free ride there and they also gave us a free ride to the train station.
Dear Ms Haiou, Thank you so much for your positive comments regarding your recent stay. We hope to see you soon againg in the near future here at the Hotel Maiuri. Greetings from the staff, Andrea Tranfo/Hotel Manager

10/10 Excellent

REM, Boston, MA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The mostly English speaking staff was very professional and pleasant-eager and ready to help with any question I had. The place has recently been redone so everything is spotless. It was a short walk to downtown and maybe 20 minutes to the Pompeii excavations. Secure Free parking was included. It is a welcoming oasis in a neighborhood somewhat on the rough side. I would definatly stay there again.
Response from 2542664 on May 29, 2017
Dear Madame/ Sir, thank you for having taken the time to review us. We are very glad, that you appreciated our professional staff and our sense of hospitality. We wish our guests could find the utmost experience of their journey in Italy and could feel at home with us. We look forward to welcoming you back in the near future. Best regards, Andrea Tranfo Hotel Manager