Ratings based on 903 Verified Reviews

3.8 out of 5
72% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

A nice surprise

Posted Apr 20, 2017
I was impressed with the overall cleanliness and appearance of the building. The staff was also very friendly
3 out of 5
by A verified traveler

Yearly business trip

Posted Mar 10, 2017
The toilet backed up and I was ankle deep in water when taking my shower, the desk staff took note of these issues but there was no discussion of compensation for the disruption and inconvenience . This was my 3rd stay here in 3 years and by far the worst experience to date.
4 out of 5
Recommended
for Everyone
by A verified traveler

The Way it Should Be

Posted Feb 11, 2017
Cons: Get rid of PPV porn
Great check-in, room, breakfast. Quiet, clean. That's all I have to say.
2 out of 5
by A verified traveler from Mass

50/50 Chance

Posted Jan 30, 2017
Have stayed here before and was very happy. Hotel and room was clean. Most recently our secondary visit was terrible. 1. Booked a standard king bedroom. When we arrived we were put in a handicap room and could not be moved due to over capacity. 2. The room was dirty. The remote which is placed in a (cleaned) sleeve was greasy and had past guest stickiness. The light switches in the bathroom had brown substance. The only thing that looked clean and safe where the sheets. 3. There was a function going on in the hotel. During the night some of those attendees had a loud argument right outside our door. Hotel staff did not engage.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 24, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 23, 2017 on Hotels
5 out of 5
by A verified traveler

Great place to stay.

Posted Jan 23, 2017 on Hotels
A very good choice for comfort, good breakfast which is included in price, and great staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Business

Posted Jan 23, 2017
Location: work
Foyer was outstanding, rooms were dated a little, could use updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2017
My experience at Best Western was terrific. The staff was understanding and friendly.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 13, 2017 on Hotels