Ratings based on 897 Verified Reviews

3.8 out of 5
72% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Yearly business trip

Posted Mar 10, 2017
The toilet backed up and I was ankle deep in water when taking my shower, the desk staff took note of these issues but there was no discussion of compensation for the disruption and inconvenience . This was my 3rd stay here in 3 years and by far the worst experience to date.
4 out of 5
Recommended
for Everyone
by A verified traveler

The Way it Should Be

Posted Feb 11, 2017
Cons: Get rid of PPV porn
Great check-in, room, breakfast. Quiet, clean. That's all I have to say.
2 out of 5
by A verified traveler from Mass

50/50 Chance

Posted Jan 30, 2017
Have stayed here before and was very happy. Hotel and room was clean. Most recently our secondary visit was terrible. 1. Booked a standard king bedroom. When we arrived we were put in a handicap room and could not be moved due to over capacity. 2. The room was dirty. The remote which is placed in a (cleaned) sleeve was greasy and had past guest stickiness. The light switches in the bathroom had brown substance. The only thing that looked clean and safe where the sheets. 3. There was a function going on in the hotel. During the night some of those attendees had a loud argument right outside our door. Hotel staff did not engage.
4 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Business

Posted Jan 23, 2017
Location: work
Foyer was outstanding, rooms were dated a little, could use updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2017
My experience at Best Western was terrific. The staff was understanding and friendly.
5 out of 5
by Jennifer

Perfect spot to stay while visiting family.

Posted Dec 26, 2016 on Hotels
Perfect spot to stay when you no longer have family local. Clean & comfortable.
2 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
The internet didn't work and the rooms look nice, but the bed was like sleeping on a board and the pillows were like sacks of potatoes. I would not go back.
4 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
Nice hotel decor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2016 on Orbitz
Pros: Location
Cons: Carpeting in rooms and ceiling in hallways
Was a good place to meet some friends near where i grew up.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels