Ratings based on 122 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Everyoneby A verified traveler
Posted Jan 2, 2016
Cons: The hotel need a little TLC. First thing I would fix are the toilets. Get newer ones that are chair height. These are like sitting on the floor.
Location: More to do in Ponca City than you would think
The hotel staff is great. Very efficient and friendly.
Comment from Hotel Management
Jan 8, 2016 by Jennifer, Hotel Management
I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not what you expected. We want our guests to have the best stay possible where everything is like new, of the highest quality. I am sorry if this was not the case during your stay. Again, thank you for making the effort to share your thoughts. Please stay with us again soon so that we can demonstrate our commitment to your satisfaction.
for Getaway With Friendsby A verified traveler
Posted Oct 31, 2015 on Hotels
for Everyoneby A verified traveler from okc
Good stayPosted Oct 19, 2015
Staff, location and facilities excellent. Only negative some mild mold around the bathtub. Rm 306- very quiet location
for Business Travelersby Bobby
Posted Sep 18, 2015 on Hotels
Room had musty smell.
for Familiesby Carol M.
Great hotel, will stay againPosted Sep 17, 2015 on Orbitz
Towels in most hotels are stiff and scratchy, but here they were so soft I couldn't get it away from my granddaughter. The front desk person couldn't have been nicer and the beds were extremely comfortable.
for Familiesby Frank from Wichita
Good reviewPosted Aug 18, 2015 on Hotels
Needed more light in bathroom over the sink
for Couplesby Wayne J.
Very nice and close to where we needed to be.Posted Aug 18, 2015 on Orbitz
The hotel staff and lobby was nice. We did not eat breakfast there. The room and bed was comfortable. My only issue, and it is a small one, is that the tub was showing its age.
for Couplesby A verified traveler
Posted Jul 15, 2015 on Hotels
for Familiesby Jeffrey from Casper, Wyoming
Posted Jun 19, 2015 on Hotels
Hotel felt "tired". Bathtub very slippery when wet. Nearly fell twice. No mat to place in tub to help. Staff was very friendly and helpful. Breakfast was good. Breakfast lady very nice and helpful.
for Familiesby Immanuel Harlan from Window Rock, AZ
ExcellentPosted Jun 15, 2015 on Hotels
Our stay at Ponca City was wonderful. There were two native American women who were very helpful in accommodating our family. One assist us with our check-in who assist to insure we were accommodated. The other young lady worked in the dining area, she was very hospitable. The staff made us feel welcome and special. These ladies deserves recognition for their outstanding customer services and professionalism. Thank you.