Ratings based on 183 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Posted Dec 1, 2017
The staff is very friendly and helpful. They clearly wanted to make our stay comfortable.
Comment from Hotel Management
Dec 5, 2017 by Jennifer, Hotel Management
Thank you for taking the time to let us know about your stay at the Fairfield Inn & Suites-Ponca City. I am glad to hear that our staff took care of you. Please visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ponca City, Oklahoma

Best night in a long time

Posted Dec 1, 2017
Headed to Ponca City Oklahoa to see the Roy Clark Show. I made.my reservations on line. NO PROBLEM. Could not have asked or better service, or.better room. My wife is handicapped, and the front desk made sure we had a handicapped room early! Now you can not ask for better service!
Comment from Hotel Management
Dec 5, 2017 by Jennifer, Hotel Management
Thank you for taking the time to let us know about your stay. We are glad you enjoyed yourself. Please stay with us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay in a safe neighborhood

Posted Nov 25, 2017
Clean, convenient place in a safe neighborhood while visiting family over the holidays
Comment from Hotel Management
Nov 27, 2017 by Jennifer, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Fairfield Inn & Suites Ponca City and we hope you choose to stay with us again whenever your travel needs bring you back to Ponca City.
4 out of 5
Recommended
for Everyone
by A verified traveler

Elevator

Posted Oct 18, 2017
Cons: Elevator
The carpet in the elevator needed to be cleaned or replaced. For the most part the hotel was clean. The staff was pleasant. The breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from KS

The staff was friendly and smile went greeting us

Posted Sep 26, 2017
Pros: The breakfast times were appropriate for our stay
Cons: The bathrooms could use another handle on the other side of the tube for getting in and out of the tub. We did not find list of things to do .
Location: The church was close by for Sunday services, and many casinos, but could not find a list of things to do, we did find the museum.
The hotel was easy to reach to everything that we wanted to see in the area
Comment from Hotel Management
Sep 29, 2017 by Jennifer, Hotel Management
We are glad you enjoyed your stay with us! I'm sorry that there was no listing of things to do in the room, however, my staff is well trained on what is going on in the area and would have been happy to help you. Please stay with us again on your next trip to Ponca City!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
nice pool,quite hotel,good food selection check out blue moon café in town,great bbq &home cooked meales
Comment from Hotel Management
Sep 22, 2017 by Jennifer, Hotel Management
Thank you for taking the time to let us know about your stay. We are glad you enjoyed it. Please stay with us again soon!
3 out of 5
by A verified traveler

Posted Sep 16, 2017
The staff was friendly and helpful. Check in was easy with prior Expedia reservations. The breakfast variety was excellent and condiments were great. There was disappointment in the condition of this Marriott building. The elevator carpet and ceiling were stained and walls were damaged. The bathroom wall covering was coming loose near the tub. The room was clean but had a slight chemical odor.
Comment from Hotel Management
Sep 18, 2017 by Jennifer, Hotel Management
I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not of the high standards we expect. Please stay with us again soon so that we can demonstrate our commitment to your comfort.
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouti

Posted Sep 7, 2017
The hotel is easy to find. Our bed wS comfortable. Breakfast was good.
Comment from Hotel Management
Sep 7, 2017 by Jennifer, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Fairfield Inn & Suites Ponca City and we hope you choose to stay with us again whenever your travel needs bring you back to Ponca City.
4 out of 5
by Erika

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 7, 2017 by Jennifer, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Fairfield Inn & Suites Ponca City and we hope you choose to stay with us again whenever your travel needs bring you back to Ponca City.
5 out of 5
by Margaret

Posted Sep 3, 2017 on Hotels
Comment from Hotel Management
Sep 7, 2017 by Jennifer, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Fairfield Inn & Suites Ponca City and we hope you choose to stay with us again whenever your travel needs bring you back to Ponca City.