Ratings based on 830 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Mexico
Very nice hotel for plesurePosted Sep 29, 2017
Nice hotel.and all the facilities, however some staff members are not so commited as should be.
for Everyoneby A verified traveler from Bronx, CT
Excellent staff!Posted Sep 11, 2017
My husband and I spent 6 days at this resort!!! The property is in need of some updates but still very comfortable and enjoyable. The staff were absolutely amazing, pleasant and attentive! The food was good, but I'm vegan so there weren't too many options for me within the resort. However they are close to town so vegan food was only a few minutes drive away. The beach was nice, but in desperate need of a good cleaning! Thankfully hurricane Irma came and washed a lot of the trash away! All in all it was a wonderful trip!
for Everyoneby A verified traveler from Seattle, Wa
A great placePosted Aug 23, 2017
I loved yhe stay here. The only negative thing I could say is the food needs help. It was exspensive. The last night we stayed there we decided to have a nice meal at the hotel. It was a $24 Barbeque buffet a piece. Was dissapointed. If you stay, opt for food off the property. The property is going to have an remoldel 2018.
for Everyoneby A verified traveler from New York
peace and tranquilityPosted Aug 23, 2017
Pros: nice ambience and for entertainment their is always the casino
Location: the ponce mall and there is the placita where there is food and lots of tourist visiting the parquet de bombas, great for taking pictures
after doing the tours and shopping, we need that peace and tranquility and this is the place
for Everyoneby A verified traveler from Yonkers , NY
Posted Aug 17, 2017
It was great I really enjoy my stay. I would visit and stay at the ponce hilton agaib
by A verified traveler
Thank you PoncePosted Jul 31, 2017 on Hotels
Pros: Nice clean hotel, friendly staff, nice pool and lots to do with the kids Cons: Room in poor condition, Bathroom door was broken, Air conditioning was not cool enough, Not many food options
for Everyoneby A verified traveler from houston, Tx
Nice hotel with best costumer servicePosted Jul 31, 2017
My room was awesome! I really enjoy the food in the hotel, the are really nice and friendly.
Nice hotelPosted Jul 22, 2017 on Hotels
Everything was good
for Everyoneby A verified traveler from New Jersey
Great Place to StayPosted Jul 21, 2017
The hotel is beautiful and the rooms are spacious and comfortable. It is not very far from the main roads; therefore, it is easy to find. The staff was very friendly and helpful. Will definitely stay again.
for Everyoneby A verified traveler from bronx, United States of America
Place to be in poncePosted Jul 17, 2017
Great hotel.. Everything perfect... Stayed here multiple times. My only complaint is this was first time they charged me for daily parking!!! Not kool! Guest should park free!