Ratings based on 1,007 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from puerto rico

Posted Sep 11, 2017 on Orbitz
Bed sheets not very clean Coffee inside coffee maker never cleaned
2 out of 5
by A verified traveler from New York

Convenient location

Posted Sep 7, 2017 on CheapTickets
Room was damp always walls were sweating. It had a foul smell. Toilet didnt flush with force. Staff was very nice. But this place is in dire need for a total inside out demo and renovation.
1 out of 5
by A verified traveler

Posted Sep 4, 2017 on Hotels
The room needed some cosmetic work. the roof was peeling, beds were a bit uncomfortable, and the room smell musky. It was only for one night, so I did not complain, but it the room it self needs some work. The carpet was sticky, I could not walk barefoot, it was kinda gross. Pool area was great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent room, very goog

Posted Sep 3, 2017
Great to pass a Night and rest. The price is very good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 1, 2017 on Hotels
4 out of 5
by A verified traveler from philadelphia,pa

Posted Aug 28, 2017
Pros: Staff was friendly
Ok hotel. Very close to downtown ponce. Staff very friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the family

Posted Aug 23, 2017
Room wasn't very clean, dirty carpet, sheets well used, mold on tub/shower fixtures. Staff was very cordial and polite.
5 out of 5
Recommended
for Everyone
by A verified traveler

excelent

Posted Aug 19, 2017 on Orbitz
Good servies , facilities clean, everythig was great
4 out of 5
by A verified traveler

Posted Aug 14, 2017 on Hotels
In the weekends other tenants use to play loud music and noises at the swimming pool area until late night.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 14, 2017 on Hotels