Ratings based on 322 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

OK

Posted Mar 25, 2017
I do suggest that they treat the grass around the area where dogs do their business cause my dog got fleas everytime he use it. Also restrooms floor in our room was dirt and sticky when you walk on it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Can't beat friendliness of hotel staff

Posted Mar 12, 2017
Pros: Mostly the staff!! First impression of hotel on approach was fine; lobby area was lovely, fresh flowers on each of the breakfast tables; smelled clean
Cons: breakfast items were limited; I have stayed here in the past (under previous ownership) and breakfast was exceptional, one of the reasons I came back.
Location: Hotel is located less than 10 minutes from my meetings; did not encounter any traffic problems in mornings or evenings. Variety of restaurants in area
I was greeted by Harrison upon arrival who made me feel like I was staying with family or friends instead of a stuffy hotel. I had requested a particular location for my room and that request had been filled. Had conversations with other staff during my week-long stay - Stephanie, Jennifer, Amanda and Betsy - and all were eager to meet needs immediately. One afternoon when I returned to my room, my key card would not work and the front desk sent someone up to meet me at my room instead of me having to take all my equipment back down to front desk - Very good service!! Lobby and breakfast area were always clean. Rates very reasonable. I will stay here again when back in area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2017
Great staff and service. Hard to beat for the price
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice! conveniently located!

Posted Feb 5, 2017
Pros: Location
Cons: parking
Location: Ponchatoula is a great example of Smalltown, USA
Friendly and helpful staff! Clean room. Easy desk services. The smoke free room was actually smoke free!
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Texas.

Nice hotel with well lit surroundings.

Posted Jan 30, 2017
Courteous and conscientious staff. Would definitely recommend this hotel to a friend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and staff

Posted Jan 10, 2017
Clean room, great breakfast, great staff. Only problem the night we stayed alot of kids and alot of noise.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 27, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to interstate highway and groceries

Posted Dec 23, 2016 on Orbitz
Very convenient location to stop by plantations and swamp tours before you enter NOLA.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
4 out of 5
by A verified traveler

Clean

Posted Dec 17, 2016 on Hotels
Clean and quiet for travelers rest