Best Resorts in Ponchatoula

"Room was clean. Phyllis at check in was fabulous."

"The staff were helpful and great!"

"Nice and clean. Perfect location off the interstate."

"Nice"

"Staff is always helpful "

"Room was very clean and property. But please don't stay here after you leave they will constantly steal money from your bank card. And when you reach out they want let you speak to management and everyone is clueless.Whole time imon the phone with the clerk trying to figure out why they stole money the day before they was running my bank card again trying to steal more money"

"Yes"

"."

"I reserved a room with a king size bed; upon checking in we were informed that the king rooms weren't cleaned so they were putting us in a queen/queen room....not what I wanted and reserved. Their idea of making it right was by giving on $10 credit for breakfast or dinner. We didn't eat either there so that didn't benefit us whatsoever. They also don't do daily housekeeping so keep your towels hung up! The television needs replacement; it had strange lights all over the screen. The room smelled musty. The vent in the bathroom was called in dust. The bathroom walls need cleaning. I don't think these are housekeeping issues; I think it's management not making sure the property is kept up. I love how the lobby smelled lovely but the room floors are musty. Move that scent upstairs! We unfortunately had a neighbor who talked LOUD on her phone all night so the walls are paper thin. It wasn't the worst experience but not the best either."