Ratings based on 62 Verified Reviews

3.4 out of 5
82% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Montreal, Canada

A Big Disappointment

Posted Apr 23, 2017
Pros: Not much
Cons: A lot
Location: Far from Puducherry in a questionable neighbourhood.
This hotel doesn't have much going for it: poor location far from Puducherry, mediocre housekeeping, bad maintenance, small rooms, too expensive for what it offers. The second night I was there, at around 1:00am, an electrical plug right next to me bed caught fire, I put it out and call reception. Afer some deliberation, they gave me another room but the AC didn't work. I checked out the following day and didn't pay for that disturbing night.
1 out of 5
by A verified traveler

Issues and more issues

Posted Jan 13, 2017 on Hotels
This was the only hotel with open rooms left during new year and now we know why. The hotel and service was absolutely horrible. We arrive late at night on new years eve. I had booked the hotel over a month in advance with all of our preferences listed. NONE of our preferences were met. We had asked for non-smoking rooms that were adjacent to one another. We received smoking rooms that were not adjacent to each other. We were able to change rooms to another floor for non-smoking rooms. Additionally, every bathroom had a horrible smell that required air freshener to be sprayed every hour and the bathrooms had no ventilation. The shower heads were rusted and the room could use a renovation overall. Our room card didn't work and we had to call the security guard to let us into our room every time we returned to our room. Our late night new years celebrations ended up being cancelled due to trying to resolve all of these issues. Luckily the hotel reimbursed us for 1 room's cost for 2 nights. However, this was the most expensive hotel stay of all the hotels I have stayed in and this was the absolute worst facility out of all of them. (I stayed in 4 different hotels all better/cleaner and MUCH cheaper than this one). The only positive thing I can say is that the Wi-Fi worked very well.
1 out of 5
by A verified traveler

Service was pathetic, small low category room

Posted Dec 30, 2016
Pros: I did not like at all.
Service was pathetic, small low category room, overprice room rent, no value for money I have paid 5500/night for double bed room, it was so small with small television. Toilet flush was not working properly. Service was pathetic. After calling 4 time and complaining on reception they given 1 complementary towel which supposed to be 2 for double bed room. I stay there for 2 night paid Rs 11000 /- which was total waste. I was trying to checkout next day but it was not possible. I will never recommend to any one this hotel at all.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2016 on Hotels
3 out of 5
by shashi from Chennai

Satisfactory

Posted Aug 25, 2015 on Hotels
The stay was satisfactory. But not too good as there are other places giving better facilities.
1 out of 5
by Srikanth from Chennai

Ginger Puducherry a blot on Tata’s brand name

Posted Aug 24, 2015 on Hotels
This property is a blot on Tata brand. Property is maintained so poorly. Since they brand it budget category, probably they feel customers have to put up with very bad maintenance.
4 out of 5
by Sandeep

This traveler left a rating score only Posted Jun 25, 2015 on Hotels
2 out of 5
by A verified traveler from Mumbai

Too far from city center. Food is bad.

Posted May 18, 2015
Pros: Ease of booking through internet
Cons: Lot of things. Start from the room cleanliness and overall facilities.
Location: This is far away from the popular attractions. Hotel should be more proactive to guide the guests to tourist attractions.
Not satisfied. Staff is not responsive. Room cleanliness and facilities not up to the mark. Restaurant and overall food is not good.
5 out of 5
by A verified traveler

The stay is good

Posted Mar 3, 2015 on Hotels
The room was good but little bit small but the service is very good one of the staff prabhu is very good food is also good all the tourist places are near by u will get Scotter in hotel it self stay and enjoy the comfort and the most imp is it's secure for couples
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2015
It was a pleasant stay..staff very helpful and friendly.