Ratings based on 26 Verified Reviews

4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Mumbai

Excellent place for a peaceful stay

Posted Aug 4, 2016
Pros: Location in the quiet Tamil quarters Ambiance of the hotel & rooms Hospitality, warmth & friendliness of the hotel staff Totally yummy food :)
Cons: A bath tub would be fantastic addition :)
Location: Sentuers Fleurs En Flacon (to buy perfumes); Zuka Cafe (to buy chocolates & have coffee); Cafe Xtasi (for eating best wood-fired pizzas & yummy pastas
We had booked this hotel 2 months in advance via Expedia. After booking, we called the hotel and spoke to the Manager (Mr. Sam) to reconfirm our booking and specifically requested for Room No. 102. He assured us that he would block the room for us. After 2 months when the day came for us to head to Pondicherry, we were running late so we had called to inform that we might be an hour later than the check-in time (3 PM). Mr. Sam once again assured us that there will be no problem and that our room (#102) was ready! This warm and accommodating nature of Mr. Sam made us excited to look forward to the hotel stay. Upon our arrival we were greeted with a garland of jasmine flowers and cold towel by Mr. Jason (Front desk manager). He promptly had our luggage taken to the rooms, while we checked-in and got a map of the places to visit explained in detail. The following days of our stay was filled yummy complimentary breakfast, guidance by Mr. Jason, Mr. Bijoy and Mr. Mani, whenever we needed assistance. A walk within the hotel will give you a feeling of walking through an old beautiful home filled with love and joy. We were totally warmed by their hospitality and helping nature. The night before we left Pondicherry, we had dinner at the hotel and were floored with their Idiyappam, fish curry & prawns that we gave the entire staff a box of chocolates to express our gratitude :). Thank you Mason Perumal for a wonderful & peaceful stay! We will come back soon :)
4 out of 5
by Steven from Mysuru

A nice small hotel with fantastic staff

Posted Jul 17, 2016 on Hotels
Maison Perumal is a quaint hotel from a boutique (ish) chain. I stayed for three nights and enjoyed my stay, with the staff being wonderful, charming and very helpful. The breakfast is nice, fresh and plentiful with actual espresso being provided - not the norm in India (even at 5 star hotels) . Dinner specialities change nightly and are tasty but the servings are very much on the small side. The hotel general areas are well appointed and maintained. My only 'cons' being the atrocious wifi (when it actually worked - while it is a supplier issue, still not good enough for a guest who had to work) and the very small bathrooms - I tried two rooms, with the first one just above tiny sized.
3 out of 5
for Everyone
by A verified traveler

Nice hotel, well located in the city.

Posted Jun 7, 2016
Cons: Breakfast
Mixed experience. While the rooms were good, the AC was not functioning well. We love good food in the place we stay, the breakfast that was included was not up to the mark. The staff led my Sam, were very good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 1, 2016 on Hotels
5 out of 5
by Prasanthi from Canada

Pondicherry 2015

Posted Jan 6, 2016 on Hotels
We had a good experience at this hotel. It is a heritage hotel therefore it was not the same experience as some of our other ones. Room was smalll, cozy and comfortable. Same for the bathroom but in good condition and extremely clean.
5 out of 5
by Hemanth from Bangalore

fabulous stay at Maison Perumal

Posted Oct 4, 2015 on Hotels
Superb! is one word to sum it up. right from the hospitality to the food, the stay was amazing. The food was great and at a reasonable cost. will definitely revisit
5 out of 5
by hemanth from Chennai

Blissful experience

Posted Aug 23, 2015 on Hotels
My first review for any hotel ever.maison perumal played perfect host to our anniversary weekend. Extremely courteous staff amazing architecture beautifully restored and so peaceful in the heart on pondicherry. Absolute value for money if u r looking for a quiet stay. Personally we are not fans of crowded resorts so this was perfect. We are already planning our next trip here. Good job guys.
4 out of 5
by Hazel from Australia

Lovely heritage hotel in Tamil quarter

Posted Aug 6, 2015 on Hotels
Friendly and attentive staff. Loved the hotel decor and layout. Rooms were very clean and spacious. Hearty breakfast.
5 out of 5
by Rebecca from Arveyes

Superb hospitality in beautiful heritage hotel

Posted Jul 31, 2015 on Hotels
This is an excellent base from which to explore Pondicherry. The hotel staff were incredibly friendly, courteous, and helpful - nothing was too much trouble. The food was excellent (the breakfasts are very generous, and the evening dinner delicious!) and the ambience of the place was relaxing. Free wifi was a bonus. The trips that are run from the hotel are worth doing, particularly the one to Auroville. As a solo female traveller, I felt very safe. Overall, an excellent experience.
5 out of 5
by A verified traveler

Will stay again at this hotel.

Posted Jul 4, 2015 on Hotels
The stay was very pleasant. The hotel is centrally located, and the ambience within the hotel is serene.