Ratings based on 38 Verified Reviews

3.9 out of 5
88% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Costa Mesa, California


Posted May 10, 2017
Pros: Location
Cons: Almost everything as the hotel room is unkept, with old towels and beddings plus dated bathroom.
Location: Good location in walking distance to major landmarks
The only good thing about this hotel is its centrally located in the main square.
3 out of 5
by larry from Oregon, USA


Posted May 13, 2016 on Hotels
You cannot drive up to the front of this hotel so your GPS may be very confused -- it is situated in a plaza and parking is in an underground facility for a cost or free public parking two blocks away. You must park and walk the distance and if you use the underground parking you must take bags up stairs as there is no elevator. The hotel is pleasant enough but noisy from the plaza patrons, the neighboring hotel guests, the morning street sweeping, and the church bells 8am-11pm. The room however is clean and spacious and the staff is personable. The location to the historic center can't be beat; all is within walking distance as are plenty of eateries.
5 out of 5
by Peter from Scituate, MA


Posted Sep 23, 2015 on Hotels
Attentive reception. Clean and comfortable. Centrally located
5 out of 5
by Susan from Somerset

Excellent location

Posted Jul 1, 2015 on Hotels
Excellent location, English speaking receptionist, Underground car park very close.
Comment from Hotel Management
Sep 20, 2015
Thank you very much for your stay in our hotel. Kind regards,
5 out of 5
for Everyone
by A verified traveler from Nevada USA

Rest day on the El Camino de Santiago

Posted Jun 4, 2015
My wife and I needed a rest day in Ponferrada and this hotel was perfect, right in old town , near the tourist attractions. Staff was pleasant and helpful. Our room was new, big, and cute, lots of stone accents.
Comment from Hotel Management
Sep 19, 2015 by Reception, Hotel Management
Thak you very much for your stay in our hotel. Kind regards,
5 out of 5
for Everyone
by A verified traveler from Holt, Mi

Well located

Posted Sep 21, 2014
The hotel was good, staff friendly, room neat and comfortable. You can save the parking fee if you park at the public parking lot just a few steps further than the private parking, this parking lot is safe for your car. From the hotel, you can go walking to visit the "Castillo de los Templarios" and there are many restaurants around.
4 out of 5
by Sally from St Albans

Good location

Posted Sep 14, 2014 on Hotels
Excellent location for the centre of town. Very convenient parking in the underground parking in the square. Room wasn't the biggest and not much of a view, but had everything we needed. Nice bar and restaurant at the hotel - shame that breakfast was served in a basement room.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 29, 2014 on Hotels
3 out of 5
by Norman Gladstone from Vancouver, Canada

A Charmer

Posted May 16, 2014 on Hotels
A perfectly adequate and clean hotel in the centre square of Ponferrada, with enough charm to make you feel you are in the right hotel that will allow you to absorb the atmosphere of this interesting city. Excellent location to explore the old city and fortifications.
5 out of 5
by Keith Brown

Conveniently located.

Posted Aug 28, 2012 on Hotels
A good hotel in the main square close by the Old Town. I enjoyed a comfortable stay and ate dinner and breakfast in the La Taberna restaurant in the basement which offered a good choice. Anything in the town that doesn't move has been graffitied which is a shame.