Ratings based on 26 Verified Reviews

4.1 out of 5
100% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Erik

This traveler left a rating score only Posted Aug 3, 2016 on Hotels
5 out of 5
for Everyone
by A verified traveler

Lovely hotel in a lovely town.

Posted Jul 24, 2016
Pros: Everything. It was quiet and well maintained. The staff were helpful and it was a 10 min walk from the old town.
Cons: Wifi was slow
Location: The castle is amazing, just like something out of Arthur and Camelot. The old town behind it is full of quaint streets with many bars and restaurants.
This hotel was far better than I had expected. The decor is modern and clean, and the staff were very helpful. I didn't have breakfast, but there is a fabulous churros and chocolate place just round the corner on the pedestrian precinct.
5 out of 5
by Ray from California

Sisters Trip- starting our Camino

Posted Jun 1, 2016 on Hotels
Only a half mile from Templar castle and old town. Got lost finding the Camino to walk out of town!
3 out of 5
for Everyone
by A verified traveler from Canada

Nice bright clean room; bed was very UNcomfortable

Posted Oct 21, 2015
Pros: clean bright spacious room and bathroom
Cons: a better bed!
Location: 10-15 minute walk to the historic centre; 10 minute walk to bus station; 5 minute walk to train station; nearby cafes/bars
We stayed at this hotel while walking El Camino. Booked here in error - meant to book at the Aroi in the city centre and didn't realize there are two hotels with similar names! Good price; Nice bright clean room, located about a 10-15 minute walk to the historic centre, and midway between the bus and train stations (about a 10 minute walk to each) and to El Camino. Since the hotel was rated as 4 star, we were disappointed with the bed, which was very uncomfortable, and there was no bar in the hotel (although several just down the street). Nice hotel but it didn't rate 4 stars because of the bed and amenities.
5 out of 5
by A verified traveler

A nice hotel at a very reasonable price

Posted Sep 28, 2015 on Hotels
This is a very nice hotel. Updated, clean, and comfortable. Location is OK, and we were able to park outside on the street with no problem. Breakfast was good. The bathroom was spacious, but whoever designed it needs a lesson in the use of space. Although there was plenty of room, we had to climb over the bidet to get into and out of the shower. What was someone thinking when they designed that arrangement? Overall, though, a pleasant stay in a nice hotel.
4 out of 5

Habitaciones pequeñas pero acogedoras

Posted Mar 21, 2017 on Hotels
La estancia ha estado bien, aunque para un 4 estrellas esperaba algo más. La habitación era superreducida, aunque la cama era grande. Por lo demás, todo genial. La ubicación muy buena.
4 out of 5
by A verified traveler


Posted Oct 17, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 10, 2016 on Hotels
5 out of 5
by CARMEN from A Coruña

Excelente relación calidad precio

Posted Jun 25, 2016 on Hotels
Hotel cómodo con parking en las inmediaciones, en el centro de Ponferrada. Ideal para negocios o vacaciones.
4 out of 5
by Juanjo from Madrid

La niebla pritagonita

Posted Dec 13, 2015 on Hotels
Todo correcto, aunque muy difícil el aparcamiento y la niebla lo estropeó un poco.