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My Story Hotel Vila Nova

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of My Story Hotel Vila Nova

VIP Access

My Story Hotel Vila Nova

3 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationPonta Delgada City Gates9 min walk
  • AirportPonta Delgada (PDL-Joao Paulo II)8 min drive
  • Popular LocationLagoa do Fogo33 min drive
  • Popular LocationLagoa das Sete Cidade50 min drive

Choose dates to view prices

About this area

Ponta Delgada

Located in Ponta Delgada, My Story Hotel Vila Nova is connected to a shopping center. Military Museum of the Azores and Carlos Machado Museum are cultural highlights, and some of the area's landmarks include Bell Tower and Ponta Delgada City Gates. Antonio Borges Garden and Jardim Jose do Canto are also worth visiting. Scuba diving and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.
Popular Location

What's nearby

  • Military Museum of the Azores - 4 min walk
  • Santuário do Senhor Santo Cristo dos Milagres - 5 min walk
  • Ponta Delgada City Gates - 9 min walk
  • Lagoa do Fogo - 33 min drive
  • Lagoa das Sete Cidade - 50 min drive

Getting around

  • Joao Paulo II Airport (PDL) - 8 min drive

Restaurants

  • Atlantis Room — 1 min walk
  • Vila Nova Hotel Bar — 1 min walk
  • Rotas Do Vinho — 7 min walk
  • Restaurante Palm Terrace — 7 min walk
  • Restaurante Nacional — 7 min walk

About this property

My Story Hotel Vila Nova

Central hotel connected to a shopping center in Ponta Delgada with restaurant
This smoke-free hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a conference center are onsite. All 102 soundproofed rooms provide free WiFi, free wired Internet, and room service. TVs come with cable channels, and other amenities that guests will find include hair dryers and laptop-compatible safes.
My Story Hotel Vila Nova offers 102 accommodations with laptop-compatible safes and hair dryers. Televisions come with cable channels.

Bathrooms include bathtubs and bidets. This Ponta Delgada hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 4 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 12 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 50.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 25.00 (from 4 to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: EUR 40.00

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Airport shuttle fee: EUR 7.50 per person (one-way)
  • Airport shuttle fee per child: EUR 7.50 (one-way), (from 3 to 12 years old)
  • Self parking fee: EUR 4 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 7270

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Vila Nova
Vila Nova Hotel
Vila Nova Hotel Ponta Delgada
Vila Nova Ponta Delgada
Vila Nova Hotel Ponta Delgada
Vila Nova Ponta Delgada
Vila Nova
Hotel Vila Nova Hotel Ponta Delgada
Ponta Delgada Vila Nova Hotel Hotel
Hotel Vila Nova Hotel
Vila Nova Hotel
My Story Hotel Vila Nova Hotel
My Story Hotel Vila Nova Hotel
My Story Hotel Vila Nova Ponta Delgada
My Story Hotel Vila Nova Hotel Ponta Delgada

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 101 out of 268 reviews
5 - Excellent 38%
Rating 4 - Good. 127 out of 268 reviews
4 - Good 47%
Rating 3 - Okay. 32 out of 268 reviews
3 - Okay 12%
Rating 2 - Poor. 6 out of 268 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 268 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotels.com didn't say the truth
I made a resevation with breakfast included. Once we got there, we were advised that breakfast wasn't included... I saw them my reservation with hotels. com. Unfortunately, we could't enjoy. They advise me to contact you.
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ponta Delgada 2020 trip.
Excellent trip and we had great service from the hotel staff. They were very attentive to all our needs and always helpful to us. Muito obrigado Edgar, Helena, Nicole, Fabio, Bruno and everyone else!
Stayed 21 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Pool table:) close to everything in the city great breakfast
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay...my second time and not my la
Stayed 11 nights in Feb 2020

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020