Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
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Reviews of Hotel VIP Executive Azores

4 out of 5
Hotel VIP Executive Azores
Rotunda de Sao Goncalo, no. 131, S. Pedro, Ponta Delgada

Reviews

8.2

Very Good

Rating 10 - Excellent. 174 out of 543 reviews" "
Rating 8 - Good. 248 out of 543 reviews" "
Rating 6 - Okay. 92 out of 543 reviews" "
Rating 4 - Poor. 16 out of 543 reviews" "
Rating 2 - Terrible. 13 out of 543 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Pedro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Vip Azores on Apr 1, 2024
Boa tarde Sr. Pedro, Obrigado pela sua pontuação.Vip Executive Azores

6/10 Okay

tiago

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel to bad they starting charging for the park thats crazy it should be inclusive.
Stayed 14 nights in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff especially the cleaning ladies
Stayed 13 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room size and great balcony view…
The hotel is not city center. It is a bit of a walk or an inexpensive Uber. The carpets need shampooing cleaning or replacing. The rooms are. A nice size as well as thr bathrooms, lots of space. Deep tubs and good body lotion. The balcony had a nice view of the rolling and if the water. The front staff were very friendly. Avoid the breakfast, better places to eat in the city and front host was over officious and rude. I decided not to complain because there was a line to see the manager. The hosts English and manners could use some improvement. Rio was very friendly as was their porter Ruben and a woman with bright eyes and dark hair. The manager on staff was young and had a similar surliness to the breakfast host, the attitude seemed all about money instead hosting and comfort. Hire more people like Rio and Ruben and the woman who’s name I didn’t get. Over all for a good price k would stay again because of the room sizes. Otherwise find something more city center The pool is small.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, modern and clean. The staff was very helful and professional.
Stayed 1 night in Sep 2023

10/10 Excellent

Karla

Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 14 nights in Aug 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort
Great views, friendly staff
Friendly and helpful staff. Did not use many of the amenities, but from what I can tell had everything you could ask for. Comfortable rooms, a little dated but had all things you would expect.
Stayed 7 nights in Aug 2023

10/10 Excellent

Paula

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property is very clean and well managed. Front desk staff were very friendly and helpful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Shaquille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location. Everything was walkable but at the same time at a decent distance from the city. Walking distance also to the pineapple plantation which is a must see. Only a 10 minute drive from the airport so very quick and easy to and from there. @exploration_wonders approved !
Stayed 4 nights in Aug 2023

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Was able to check in early which was amazing after a red eye flight. Staff was super friendly. Rooftop view was amazing. Rooms were clean and comfortable, albeit a bit small. About a 15 minute walk to the water. Overall, we had a great stay here and would highly recommend it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jul 2023

10/10 Excellent

Joaquim

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was in a safe location.
Stayed 4 nights in Jun 2023

2/10 Terrible

Maria C

Stayed 3 nights in Jun 2023

6/10 Okay

Natalie

Traveled with family
Liked: Cleanliness, staff & service
I stood in room 623, the air conditioning was not working. Very uncomfortable.
Stayed 10 nights in Jun 2023
Response from Rececionista on Jun 18, 2023
Dear Natalie.We apologize for what happened and thank you for your information. We will resolve the situation as soon as possible.Best Regards,FrontOffice 2

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could’ve used some more outlets. It was difficult finding it behind the desk. Also the hotel did not provide a coffee machine. Other than that, it was comfortable and clean but a little far from town. Price was good.
Stayed 1 night in Apr 2023
Response from VIP Executive Azores on Apr 29, 2023
Dear Ms. Julia,We were delighted to welcome you to VIP Executive Azores.Our maintenance team is currently remodeling our carpets and outlets, in order to correct the lack of outlets near the bad and old carpets, as quickly as possible.We look forward to welcoming you to our hotel again in the near future.Best Regards,

10/10 Excellent

rui paulo loureiro

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito estar 14 dias neste hotel valeu pena
Stayed 14 nights in Mar 2023
Response from VIP Executive Azores on Mar 27, 2023
Exmo. Sr. Rui Paulo Loureiro,Muito obrigado por nos atribuir a pontuação máxima!São comentários como este que nos dão motivação e alento para fazermos sempre mais e melhor.Continuaremos a trabalhar para merecer a vossa confiança. Até breve!Com os melhores cumprimentos,

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARADISE in PUNTA DELGADA
OMG, this was one of the nicest hotels I've ever stayed in. The first impression of this luxury hotel is that it's way beyond your pay grade! It's a large, modern luxury hotel with a great location. When the airport shuttle dropped me off down the street I actually walked past this hotel, assuming that the inexpensive hotel I booked would be smaller and more modest. Wow, did this hotel have all the bells and whistles! The front desk staff was friendly and professional (and all spoke excellent English). The hotel is clean and quiet and has all sorts of amenities. I never checked out the pool, sauna or rooftop deck (it was February, after all). Splurge for the optional continental breakfast--you'll be glad you did. There are many expensive hotels here but booking here was like getting a five star hotel for a much lower price point. There's a gigantic supermarket 2 blocks away, and two of the four public bus lines stop in front of/behind the hotel. It's a quick 20 minute walk down to the harbor (all downhill) if you're so inclined. The front desk was so helpful photocopying the public bus schedule for me (a great way to get the lay of the land). They were also incredibly patient finding me two full-day guided tours. No question about it--I know where I'm staying on my next trip to Punta Delgada!
Stayed 5 nights in Feb 2023
Response from VIP Executive Azores on Feb 25, 2023
Dear Mr. Terence,Thank you very much for giving us the maximum score!We were delighted to welcome you to VIP Executive Azores.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best Regards,

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is convenient and clean.
Stayed 3 nights in Dec 2022
Response from VIP Executive Azores on Jan 5, 2023
Dear Mr. Victor,We would like to thank you for the comment regarding your stay.Our guests’ opinions are very important to us, so that we can improve and perfect our services. We hope to see you again soon at VIP Executive Azores.Best Regards,

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special thanks to front desk member Racquel!
The hotel has a lot of amenities and is priced very well! But it was the front desk people especially Racquel who great and made me feel very comfortable. Rui was also really good. This will be my regular choice of hotel in Ponta Delgada mostly because of the staff.
Stayed 2 nights in Dec 2022
Response from VIP Executive Azores on Dec 10, 2022
Dear Ms. Sheila,We were delighted to welcome you to VIP Executive Azores once again!Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience!Best Regards,

6/10 Okay

joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking 10 euros per day and the hotel keeps the tour bus park on the street leaving no room for nobody never again
Stayed 8 nights in Nov 2022
Response from VIP Executive Azores on Nov 26, 2022
Exmo. Sr. João,Desde já agradecemos o comentário referente à sua estada.A opinião dos nossos hóspedes é muito importante para que possamos melhorar e aperfeiçoar os nossos serviços e ir de encontro com as suas expectativas. Esperamos voltar recebê-lo em breve, no VIP Executive Azores.Com os melhores cumprimentos,

10/10 Excellent

Sheila

Stayed 1 night in Nov 2022
Response from VIP Executive Azores on Nov 26, 2022
Dear Ms. Sheila,Thank you very much for giving us the maximum score!Comments like these give us the motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best Regards,

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the carpet needs replacig on the floor and room
Stayed 4 nights in Oct 2022
Response from VIP Executive Azores on Oct 23, 2022
Dear Mr. Robert,We would like to thank you for the comment regarding your stay.Our guests’ opinions are very important to us, so that we can improve and perfect our services. We hope to see you again soon at VIP Executive Azores.Best Regards,

10/10 Excellent

Washington D

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bkfast food and crew were just amazing. I absolutely loved it!
Stayed 5 nights in Oct 2022
Response from VIP Executive Azores on Oct 23, 2022
Dear Mr. // Ms. Washington D,Thank you very much for giving us the maximum score!Comments like these give us the motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best Regards,

10/10 Excellent

Jade

Stayed 1 night in Oct 2022
Response from VIP Executive Azores on Oct 6, 2022
Dear Mr./Ms. Jade,Thank you very much for giving us the maximum score!Reviews like these give us the motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best Regards,

8/10 Good

Louise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Sep 2022
Response from VIP Executive Azores on Oct 2, 2022
Dear Ms. Louise,On behalf of the entire VIP Executive Azores team, we thank you for your review about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best Regards,

10/10 Excellent

robert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Love the Location, Price and Cleanliness of the Facility Which there was Onsite Dining available as was in the past Also update the facility with Fresh Flowers and Plants
Stayed 6 nights in Sep 2022
Response from VIP Executive Azores on Sep 26, 2022
Dear Mr.Robert,Thank you very much for giving us the maximum score!Comments like these give us the motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best Regards,

10/10 Excellent

Monica

Stayed 1 night in Sep 2022
Response from VIP Executive Azores on Sep 12, 2022
Exma. Sra. D. Mónica,Muito obrigado por nos atribuir a pontuação máxima!São comentários como este que nos dão motivação e alento para fazermos sempre mais e melhor.Continuaremos a trabalhar para merecer a vossa confiança. Até breve!Com os melhores cumprimentos,

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property twice within a month snd the location is excellent, rooms are spacious, staff are friendly and helpful, breakfast buffet and dinner are good. If you have forgotten anything there is a huge grocery store within feet from the hotel. To go downtown to the waterfront and nearby restaurants, that too is an easy walk.
Stayed 2 nights in Sep 2022
Response from Frontdesk on Sep 8, 2022
Dear Mrs GinaThank you very much for giving us the maximum score!Comments like these give us the motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best Regards,VIP Executive Azores

10/10 Excellent

Rachelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff, great price!
Stayed 5 nights in Aug 2022
Response from VIP Executive Azores on Sep 3, 2022
Dear Mrs. Rachelle,Thank you very much for giving us the maximum score!Comments like these give us the motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best Regards,VIP Executive Azores

4/10 Poor

Gabriella

Stayed 2 nights in Aug 2022

10/10 Excellent

Ellen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at "The VIP"! Everyone was graciously accommodating and welcoming. We especially loved taking our drinks and snacks up to the beautiful 8th-floor pool area. The view is outstanding!
Stayed 9 nights in Jul 2022
Response from VIP Executive Azores on Jul 27, 2022
Dear Ms. Ellen, Thank you very much for giving us the maximum score! Comments like these give us the motivation and encouragement to always do more and better. Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience. Best Regards,

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! Friendly staff and great restaurant and speedy service. Awesome pool and user friendly system for ordering a taxi (but the concierge will also call you a taxi as well!) only change I would make is offering bigger pillows but otherwise the room was very clean and comfortable with an awesome view
Stayed 8 nights in Jun 2022
Response from Vip Executive Azores (receção) on Jul 13, 2022
Dear Miss Allison, We were delighted to welcome you to VIP Executive Azores. Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience. Best Regards, VIP Executive Azores

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little luxury to start my holiday
Room was clean & comfortable, but shame all rooms seem to look out onto a busy roundabout. Buffet breakfast was excellent lots of choice & plenty of food being supplied. Didnt eat at the restaurant at night but the bar food was tasty. Staff were very helpful and friendly from reception to the bar. Would highly recommended the tour agency in the lobby, lots of choice at reasonable prices. Plus good guides. Maybe room service could be a bit later, sometimes they were calling before breakfast!! The indoor pool is great, didn't use the outdoor one though. There is a huge well equipped gym (better than some public gyms) Only a 10min walk to the waterfront. Would highly recommend.
Stayed 4 nights in Jun 2022
Response from Vip Executive Azores (receção) on Jul 13, 2022
Dear Mr. Mark, Thank you very much for giving us the maximum score! Comments like these give us the motivation and encouragement to always do more and better. Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience. Best Regards, VIP Executive Azores

10/10 Excellent

Joao

Stayed 9 nights in Jun 2022
Response from Vip Executive Azores (receção) on Jul 13, 2022
Exmo. Sr. João, Muito obrigado por nos atribuir a pontuação máxima! São avaliações como esta que nos dão motivação e alento para fazermos sempre mais e melhor. Continuaremos a trabalhar para merecer a vossa confiança. Até breve! Com os melhores cumprimentos, VIP Executive Azores

8/10 Good

Grace

Stayed 5 nights in May 2022

10/10 Excellent

Mario

Liked: Cleanliness, staff & service
Stayed 12 nights in Sep 2021

8/10 Good

Verified traveler

Stayed 13 nights in Sep 2020

10/10 Excellent

Jamel, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Rooms were clean. Hallways a little musty smelling (could be due to the lack of air conditioning in the halls). Overall, good stay.
Stayed 6 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice and modern. Great offseason price!
Stayed 1 night in Mar 2020

8/10 Good

Lydia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very friendly, and location is good. but the room is small
Stayed 7 nights in Mar 2020
Response from frontdesk on Mar 15, 2020
Good Afternoon, We appreciate your feedback. Thank you for your preference. Kindly Best Regards,

10/10 Excellent

Manny, Fall River, MA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and stylish room. Balcony views are great too.
Stayed 6 nights in Mar 2020
Response from front desk on Mar 15, 2020
Good Evening, We appreciate your feedback. Thank you for your preference. Kindly Best Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No in room coffee maker No face clothes in bathroom Nice pool
Stayed 12 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like perfume in the lobby (it was really strong, like trying to cover up musty smell) I asked the front desk to make a reservation for dinner but they never ending up doing this even though they said they would call for me The mini bar had half a coke a cola drank and cap put back on, I called front desk and they didn’t seem to care The front desk could only take my reservation number when I booked and wasn’t able to look up my reservation by name or any other identification, thank goodness I printed it prior.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 7 nights in Feb 2020
Response from frontdesk on Mar 3, 2020
Boa noite, Obrigada pelo seu feedback! Agradecemos a sua preferência! Melhores Cumprimentos,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sossegado e limpo. Excelente localização e acessos.
Stayed 5 nights in Feb 2020
Response from frontdesk on Mar 3, 2020
Boa noite, Obrigada pelo seu feedback! Agradecemos a sua preferência! Melhores Cumprimentos,

10/10 Excellent

francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for.one night. 7 min drive from the airport and 25 min walk from downtown
Stayed 1 night in Feb 2020
Response from frontdesk on Feb 22, 2020
We appreciate your feedback. Thank you for your preference!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2020
Response from frontdesk on Feb 22, 2020
We appreciate your feedback. Thank you for your preference!

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was a bit of a hassle. Overall great stay, very professional and convenient place to stay in Ponta Delgada.
Stayed 3 nights in Jan 2020
Response from frontdesk on Feb 22, 2020
We appreciate your feedback. Thank you for your preference!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019