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Reviews of Rolands Croft Guest House

3 out of 5
Rolands Croft Guest House
Featherstone Lane, Featherstone, Pontefract, England

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 30 reviews" "
Rating 8 - Good. 8 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 3 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deepak

Stayed 1 night in Jul 2022

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Piere on Jan 25, 2021
Hi Chris glad you enjoyed your stay thanks for the Revue! pete! Rolandscroft Guest House!

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Disappointing
The price I paid for booking on Hotels.com was contested by the guest house owner as being in error. After several phone calls, it was determined that this was no fault of my own, but rather a programming glitch. Yet I was made to feel responsible for this: The room I was given was not what I had booked. There was also no safe in the room as indicated on the booking. The room looked tired, needing some TLC maintenance (dusty rafters, sagging bed, broken chest of drawers, broken trimmings, stubborn toilet flush). The shower has no place to hang your bits while you're showering. Other than that, the heating was great and parking onsite was very helpful. The location of the site is also good. Breakfast was a disappointment: very menial and uninspiring (coffee and sugar from sachets, one loaf of bread for toast, 3 cereals, orange juice). I was advised that I would have to pay £6 extra for a cooked breakfast - this was not in the initial booking information. The radio was on very loud in the room adjacent to the breakfast room, which did not aid the ambience nor assist my tinnitus. I did not feel cared for as a customer and felt the proprietor was more interested in getting my money than whether or not I had a restful stay. I will not be returning to this venue - it was overpriced even for the lower price I paid.
Stayed 2 nights in Nov 2019

6/10 Okay

Debra

Liked: Property conditions & facilities, room comfort
Nice place, wasn’t keen on owner coming into room as soon as we had checked in to look for something in room, (I was in the bath) and then unplugging the heater. Apart from that was a nice stay
Stayed 1 night in Oct 2019
Response from piere on Oct 30, 2019
many thanks for your stay! have a great day, Rolandscroft,

6/10 Okay

Verified traveler

Traveled with partner
Signage to find property overgrown so difficult to locate. Bathroom door didn’t close. We were not really expected and arrived as owner leaving property. If we had been a few minutes later........
Stayed 1 night in Oct 2019
Response from Piere on Oct 16, 2019
Hi we don't respond to anonymous reviews as they are usually biased and untrue! If you came early without notifying us you obviously did not read the opening times policy, many thanks for your stay!

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome and an excellent breakfast.
Stayed 1 night in Sep 2019
Response from piere on Oct 9, 2019
Hi David many thanks for your stay Rolandscroft!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast, comfortable beds, very helpful owner
Stayed 1 night in Aug 2019
Response from Rolandscroft on Aug 14, 2019
Great that you had a good time here! Yours Rolandscroft!

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay comfortable beds, good food good location friendly staff
Stayed 1 night in Jul 2019
Response from Rolandscroft on Aug 14, 2019
Many thanks for your stay Glad you enjoyed it here!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A little dated but comfirtable
We stayed 2 nights. Bed very comfortable and room OK but bathroom small and in need of some tlc. Host was very friendly and cooked a decent full English breakfast
Stayed 2 nights in Jun 2019
Response from Rolandscroft on Aug 14, 2019
Many thanks for your stay, Gald you enjoyed yous stay,

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A beautifully restored building. Very warm and welcoming host
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Ok for one night stop when working away. room was a good size (double large booked)
Stayed 1 night in Apr 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Featherstone B&B
Cosy and comfy. Lots of hot water. Lovely breakfast. Plenty of parking space. Good /friendly host.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Would use again.
Small room, warm, hot water, nice breakfast.Reasonably priced. Would use again.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and cosy B&B
Easy to find, friendly welcome. Well equipped room. Very nice breakfast. Overall very good value for money. I would stay here again if ever coming through this part of the country again. Two suggestions for the future, some spare blankets in the cupboard for particularly cold nights. And the door would benefit from darker curtains to stop the light coming in.
Stayed 1 night in Oct 2018
Response from Rolandscroft on Oct 30, 2018
Many thanks which room where you in please?

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newcastle
Good location would stay here again
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Adequate
Nice big room but smelt damp. Bathroom needs money spent on it as it lets the room down. Mould over ceiling, shelf not useable, pull cord dirty. Hot water ran out. However, good telly, nice welcome tray and nice breakfast. Plenty of parking. You get what you pay for.
Stayed 1 night in Sep 2018

6/10 Okay

Miroslaw

Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect gest house, very good breakfast....................
Stayed 1 night in Aug 2018

4/10 Poor

Richard

Disliked: Property conditions & facilities, room comfort
Not a nice owner
Asked the owner to put up some curtains in my room as I had people looking in as I was walking around my room following a shower. He refused saying u was a lucky person. I challenged this and he said that I had my priorities wrong as if that was all I had to worry about ( people looking at me in my room) then I was looking and started to talk about him having cancer. If I had been a woman I have no idea what he would have said.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming stay
Lovely homely welcome from Peter and Great fresh chief breakfast. Fab views.
Stayed 2 nights in Feb 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception, well looked after, comfortable bed, excellent breakfast
Stayed 1 night in Jan 2018
Response from Peter, on Jan 9, 2018
Many thanks David glad you enjoyed your atay at Rolandscroft!

4/10 Poor

Andrew

No stay!!
Unfortunately we were not able to fulfill this booking due to a family crisis and it was non-refundable. The owner happened to ring me on the morning of the intended stay and although sympathising with my plight, could not offer a refund. Fair enough, just thought with extreme circumstances, we might have got something back. Did offer a discount stay should we need to stay again, but not sure of the likelihood.
Stayed 1 night in Dec 2017
Response from Peter. on Jan 9, 2018
so sorrry for your lost Room here! we have to take none returnable payment as we cant re let and loose the monies on your room at such short notice hope you understand1 many thanks Rolandscroft!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Great friendly place to stay
Great communication and welcome. The room was a little tired but clean and comfortable. Breakfast was excellent.
Stayed 1 night in Dec 2017
Response from Peter, on Jan 9, 2018
Many thanks for your review! we have many differnt styles of rooms please ask for details on new bookings Rolandscroft!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I suppose for the money it was ok, however just little things to improve, a mirror in our room, the right number of towels, cups, glasses,the pillow was about an inch thick, the toilet was very open to the room with no fan, noise of people laughing and talking loudly until about 2 in the morning, sound insulation bad. Man was very friendly however, especially as it was last minute.

8/10 Good

Yeuk kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good environment, tidy and clean room.
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
B&B eben
Ich würde sagen, für 2 Nächte war das Zimmer ok. Der Besitzer ist super nett und das Frühstück lecker.
Stayed 2 nights in Apr 2019

6/10 Okay

Wolfgang, Deutschland

Liked: Cleanliness
Sehr netter Vermieter. Die Sanitäranlagen sind nicht mehr zeitgemäss, Wasserhahn tropft, Toilettenspülung funktioniert nicht zufriedenstellend. Zur Durchreise ausreichend.
Stayed 1 night in Oct 2018

8/10 Good

Wolfgang, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Netter B+B auf dem langen Weg mit dem eigenen Auto nach Schottland. Liegt ungefähr auf halber Höhe von Dover bis Ford Williams.
Stayed 1 night in Sep 2018