Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from IN

Good but not 5 star hotel

Posted Sep 21, 2016
Pros: Spa, Overall decoration, Location
Cons: English proficiency of the staffs, Service by staffs, Cleanness and maintenance of the room, Food quality improvement
Location: Restaurants at Plaza mayor, Walking by the harbor, Santa Maria Church
Nice location and facilities overall. Stayed for 2 nights with breakfast and spa access included. English proficiency and service manner of the staffs could be improved. Quality and variety of food for breakfast and dinner should be improved (very salty or very blend without nice balance between two in one dish). Spa is nice but people tend to occupy one spot for long periods of time limiting others to enjoy all possible experience Spa can offer and guests are signed up for. Room size was ok but the cleanness was questionable (lots of dusts and hairs on the ground). Maintenance of the room was also disappointing with hair and black clumps rushing out of water jet when the bathtub jet was turned on, with light bulbs of living room stand needing to replaced, and battery of remote control and wireless keyboard requiring replacement. Overall it was nicely decorated hotel with good facility but not maintained or hosted by staffs to meet 5 star rating. Without 5 star hotel expectation, it could have been less disappointing.
5 out of 5
by A verified traveler from Santander

Excelente a un precio elevado

Posted Aug 5, 2016
Pros: La ubicacion, la amplitud y limpieza de las habitaciones.
Cons: Los servicios de la 8ª planta (piscina y spa) deberian estar incluidos en el precio si bien son instalaciones muy pequeñas
Location: Zona muy bien situada, tranquila y con excelentes restaurantes en la zona.
Hemos estado de vacaciones 3 dias y en principio nos habian asignado una habitacion que deba a un patio interior. La sensacion era claustrofobico pero conseguimos que nos la cambiaran a otra con vistas a la avenida principal. La diferencia fue abismal. Consejo: reservar siempre habitaciones con vistas a la avenida principal. Los servicios de la 8ª planta son opcionales y caros. Todo lo demas bien
5 out of 5
by Charity

Lovely hotel in Vigo

Posted Jun 13, 2016 on Hotels
The hotel is very modern, comfortable and in a nice location in Vigo. The hotel staff were friendly and helpful. There were some additional expenses at the hotel which I only noticed upon check-in (i.e. you must pay to use the pool on the top level and the such things as the coffee pods in the room cost 1 euro each). Underground parking is available although valet is the best option as the parking garage was one of the tiniest that we've ever seen. We would stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2016 on Hotels
5 out of 5
by A verified traveler

Muy buen hotel , 100% recomendable

Posted Jun 11, 2016 on Hotels
Muy buen hotel , la habitación muy cómodo y bien decorada
5 out of 5
by José George from João Pessoa

Melhor opção em Vigo

Posted May 29, 2016 on Hotels
Hotel excelente, com acomodações dignas de um 05 estrelas, quarto grande e confortável, ótima banho e ótimo café da manhã. Várias opções para o uso do Spa , com uma carta completa de massagens. Ó estacionamento e pago , 15 euros a diária . O único ponto negativo é ter que pagar extra para usar a piscina na cobertura.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 26, 2016 on Hotels
5 out of 5
by jose

This traveler left a rating score only Posted Apr 2, 2016 on Hotels
5 out of 5
by Pablo from Bilbao

Posted Mar 29, 2016 on Hotels
La estancia en el hotel a sido muy agradable
3 out of 5
by Miguel Angel from Guadalajara

Negocios

Posted Mar 13, 2016 on Hotels
Todo perfecto,